Getting Seriously Cheesed Off

| OK, USA | Working | December 29, 2016

(I was a poor college student at this time and accounted for every penny. I was just getting off of work and had got into the habit of going to a popular taco place about twice a week for dinner. I always went to the same one, ordered the same thing and had the money ready before I even drove up to the menu.)

Drive-Thru: “Welcome to [Taco Place]. Place your order whenever you are ready.”

Me: “Hello, could I please have a chicken quesadilla and an order of rice and cheese?”

Drive-Thru: “Okay, that will be—” *amount higher than what I have been paying for past few months*

(I look at the items I ordered on the menu to see if the prices changed but they hadn’t. I decided to go ahead and drive up to the window. The gentleman at the window is someone I have never seen working there before, and he is in a dress shirt with a tie – so I assume he must be management.)

Me: “I am sorry, but my order is usually [price] so I was just wondering why it’s more than usual.”

Drive-Thru: *in a condescending tone* “Well, you have to pay taxes. Your quesadilla is about $3 and the rice plus the cheese is about $1; add tax and that is your total.”

Me: “Oh, but the rice already comes with cheese. I didn’t request extra cheese.”

Drive Thru: “Look, you order is a quesadilla and an order of rice with cheese.

Me: “Right, so it should be [amount].”

Drive Thru: “Our prices don’t include tax!”

(I gave up and scramble for more money. I was hungry, tired and the line of cars was getting long behind me. I made sure I got my receipt and I checked it when I got home. Sure enough, it had my regular order with an additional line that read “+ cheese $0.50” and there wasn’t even extra cheese on my rice.)

Stopped Doing Eleven At The Eleventh Hour

| Chowchilla, CA, USA | Working | December 28, 2016

(It’s New Year’s Day at about 11:00 am and my girlfriend and I decide to get breakfast in the drive-thru of a restaurant known for its golden arches and now all-day breakfast menu. Their order board specifically has “All-Day Breakfast” posted on it in big, unmissable letters.)

Drive-Thru: “Hi, welcome to [Restaurant]. May I take your order?”

Girlfriend: “I’d like a #11 with a milk, and-”

(Note: #11 is two sausage burritos with hash browns and a drink.)

Drive-Thru: “I’m sorry, we’re not serving breakfast right now.”

Me: *looking at the sign* “You don’t have all-day breakfast?”

Drive-Thru: “We do, but only certain items like muffins, hash browns, burritos…”

Me: “So then a #11?”

Drive-Thru: “We can’t do that.”

Girlfriend: *backs out of the drive-thru slowly*

It’s Going To Be A Loooong Christmas Day

| Portland, OR, USA | Right | December 27, 2016

(I am working the drive-thru of a popular fast food store on Christmas day. These exchanges happen at the window.)

Customer #1: “Why are you working on Christmas?”

Me: “Because customers still want to buy food, and somebody has to be here.”

(Next Car:)

Customer #2: “Why are you open on Christmas?”

Me: “Because customers still want to buy food and [Company] wants to make money.”

(Next Car:)

Customer #3: “Why are you working on Christmas? You look like a good Christian boy, and Christians shouldn’t work on Christmas.”

Me: “I am Christian, but I don’t really celebrate Christmas. I don’t really mind working on Christmas, but you’re the third car in a row that’s asked me why.”

(Next Car:)

Customer #4: “I just want to thank you for being willing to work on Christmas. I’m just going home from my shift and I’m SO glad I don’t have to cook when I get there.”

Me: *dumbfounded*

Cranking Up Your Response To The Cranks

| St. Louis, MO, USA | Working | December 24, 2016

(I’m a manager at a well-known fast food place whose signature sandwich has two all-beef patties, special sauce, etc. It is two days before Christmas and most of our calls have been local kids making lame attempts at crank calls. Half hour after close I am in the office doing paperwork when the phone rings.)

Me: “[Restaurant], can I help you?”

Caller: *pause* “Um, can I have a whopper?”

Me: “One whopper? Sure. So, this one time, I was at the store and you’ll never believe this! I got a huge bag of candy, like twelve pounds, and it was mis-marked! You’ll never believe how much I paid for it! One dollar, can you believe it! Twelve pounds of candy for a dollar!”

Caller: “Um… can I get an onion whopper?”

Me: “Oh! You mean whopper like the sandwich, not an exaggerated tale. Yeah, I don’t have any of those.”

Caller: “…uh.”

Me: “Yeah, that candy story was pretty lame. But how about this one… So, this one time you’ll never believe the fish I caught! Talk about your whoppers! He was three feet long! Must have weighed a hundred and twenty pounds. I wrangled him for a over an hour and—”

Caller: *click*

(Guess they didn’t like my fish story either!)

Count One’s Chicken Sandwiches Before They Hatch

, | NJ, USA | Right | December 19, 2016

(I work in a popular fast food restaurant that has a lot of different options for chicken sandwiches and wraps as well as burgers.)

Customer: “I want a crispy chicken sandwich.”

Me: “Okay, which one?”

Customer: “The crispy one.”

Me: “We have multiple chicken sandwiches; you can get any of them as crispy or grilled chicken.”

Customer: “I just want a chicken sandwich!”

Me: *deep breath* “Our chicken sandwiches are numbers eleven, twelve, and thirteen on the menu board, sir.”

Customer: “Oh… how much is it?”

Me: *sigh* “The number eleven is $4.99, the number twelve is $4.89, and the number thirteen is $4.49.”

Customer: “I’ll take the one that’s four.”

(The customer’s wife wound up taking over after that. Thank god.)

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