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Hurrying To Get You Nowhere

| Finland | Bad Behavior, Food & Drink, Time

(I work at a really tiny fast food kitchen in a really busy neighborhood, which means that the queues can get long at times. Four cars arrive at the drive-in at the same time, just after four different groups of customers have placed their exceptionally large orders. The guy in the second car gets frustrated and is on his phone whining to his friends, forgetting that I and my coworker can hear him through our headsets. As I walk outside to serve a customer his meal, the guy in the car starts yelling at me.)

Customer: “When the f*** is it my turn?! I want to place my order!”

(Fortunately it’s his turn next, but when he pulls up to the window to complete the transaction, he starts pulling out a sheet of coupons searching for the ones he wants to use, and he can’t seem to decide on whether to pay by debit or cash.)

Customer: “Why the f*** are you guys so slow? I’ve been waiting for fifteen minutes. This is ridiculous!”

Me: “I understand your frustration, but I will serve those who came before you first. Besides, if you are in a hurry, I suggest that next time you use the time you have to wait wisely, and have your coupons and payment method at the ready. That speeds things up quite a bit!”

(After that he stayed quiet. I don’t feel guilty about being cheeky either, especially after I found out from my coworker that he’s an unemployed high school drop-out, who mooches off his parents and spends his days driving around his dad’s car!)

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Valentine’s Pay

, | Neuquén, Argentina | At The Checkout, Holidays, Love/Romance

(I’m the customer in this one. It’s Valentine’s Day, and although is not a really celebrated holiday in my country, the company is American. I have already ordered and I’m about to pay when the cashier smiles at me and makes me a question.)

Cashier: “Are you in love?”

(I was rejected by my crush two weeks ago, so the question doesn’t make me happy at all.)

Me: “No, not really…”

Cashier: *bummed* “…I’ll give you the discount anyway. I hate having to ask that.”

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A Cent-less Amount Of Swearing

| MI, USA | Bad Behavior, Food & Drink, Language & Words, Popular

(A customer is complaining over the speaker about the price of our ice cream.)

Customer: “I can’t believe you’re changing an extra twenty cents when all I want is extra chocolate! How dare you take my money for yourself. I will get you FIRED. Do you hear me? I’ll kill you if you take my money! I demand to speak to your manager, you dumb***. You f****** b****! You shouldn’t charge more for extra toppings because your prices are—”

Me: *having enough of the verbal abuse* “Your total is $3.18. Pull around to the first window.”

(When the car gets to my window, I realize the woman was yelling from the passenger side. The driver looks resigned.)

Customer: “I will give you advice. Do NOT get an attitude like that with me. I am the customer and NOT someone you want to make angry. It is not kosher to make me mad, trust me.”

Me: “$3.18, please.”

Customer: “Did you hear me, b****?!”

Me: “I did hear you. I heard you cuss me out for several minutes over twenty cents and threaten to kill me, and not only did I hear you, but my manager did as well. Now, you have two options. You can pay and get your food and leave, or you can swear at me some more, I will cancel your order, shut the window, and walk away. Now, will you be paying cash or credit?”

(The driver suddenly bursts into laughter. The passenger turns several different shades of red.)

Customer: “Listen here, you f***ing—”

Me: “You order has been canceled.” *shuts and locks window*

Manager: *over the headset* “I hope she complains. The cop in the lobby heard everything and would like to have a few words with her about death threats.”

(The customer did try to complain, but the driver sped away once the cop stepped outside. They never came back.)