Sorry Isn’t A Flavor

, , , , | Right | March 18, 2018

(I am the bad customer in this story.)

Me: “I’ll have a… How about a… small chocolate ice cream with… No, sorry. A small ice cream with the flavour of the day with, uh… brownie pieces… Wait! No. Mint candies… and… No. Sorry… I must be really annoying right now.”

Cashier: “Take your time. I press one button to remove things.”

(It took two more minutes for me to decide. I thanked him ten times before leaving.)

They’re A Few Nuggets Short Of A Bucket

, , , , , , | Right | March 18, 2018

(It is peak season and during a lunch rush. During peak season, our restaurant has menus and signs all over, and we downsize our menu to help guests order more quickly. A woman and her child approach my register.)

Me: “Welcome, folks. What can I get you guys today?”

Customer: “We have been waiting over 20 minutes to order. This is awful!”

Me: “Sorry for your wait, but if can tell me what you would like, I’ll be happy to help!”

Customer: “I would like chicken nuggets.”

Me: “I’m sorry; we don’t sell chicken nuggets here.”

Customer: “Excuse me? That’s not what the menu says.”

(The customer holds up a menu from another restaurant.)

Me: “That’s not our menu.”

Customer: “Well, do you sell chicken nuggets here?”

Me: “No, but you can go to the place next door, and they can help you.”

(Customers behind her are giving the “come on” look.)

Customer: “I’m not getting out of line; I waited forever to order and my child won’t eat anything but chicken nuggets.” *the child looks about ten* “Can’t you just throw a piece of raw chicken in the fryer?”

Me: “Excuse me? No, I can’t.”

Customer: “You are no f****** help at all; you must hate children! I’m going to report you have make sure you are fired!”

Me: “All right. Just to let you know, my name is [My Name]; have a wonderful day.”

A Combo Of Inattention

, , , , , | Right | March 15, 2018

(I’m in line to order behind three people: [Customer #1], [Customer #2], and [Customer #2]’s wife, [Customer #3]. [Customer #1] and [Customer #2] each step up, make their orders, and step back. They also both order the same combo. [Customer #1] ends up stepping away from the counter, causing [Customer #2] to pull ahead. The employee finishes the order and puts it on the line.)

Employee: “[Combo]!”

(As [Customer #1] steps up, [Customer #2] grabs the order.)

Employee: “No, sir. That’s his order.”

([Customer #2] ignores the employee and tries again to take the combo.)

Customer #1: “No, that one’s mine.”

Employee: “Please, sir, your order is coming.”

([Customer #3] steps in.)

Customer #3: “Honey, that’s the young man’s order. Ours is next.”

Customer #2: “He said [Combo]!”

(The wife grabs [Customer #2] by the arm and drags him back away from the counter.)

Customer #3: *to [Customer #1]* “Sorry about him. At times he’s not very bright. Enjoy your food.”

(When I get my order I still hear the couple arguing:)

Customer #3: “Our order is to go. That young man’s food was on a tray. How the hell were you going to carry it?”

It’s Been A Patchy Day Until Now

, , , , | Friendly | March 14, 2018

(I decide to treat my grandparents to get a bite to eat as thanks for being my drivers. I’ve been wearing an eye-patch for about a week now due to an injury. We step into a fast food restaurant, and its play area is swarming with kids. It’s cool; we get a bit of entertainment too. As we enter, a mother and her little girl — three at the most — approach the door to leave. The girl looks up at me, looks to her mother uncertainly, then looks back to me. Then she speaks up in a quiet voice.)

Girl: “But it’s not Halloween yet!”

(Her mother looked like she wanted the floor to swallow her up. I, however, was too busy laughing at the adorableness. Thanks, cutie; I really needed that!)

Den Of Thieves

, , , , , | Working | March 14, 2018

Where I work, you have to be 18 or older to work as a sandwich maker. Underage workers mainly work cashier and drive-thru, along with packing together the meals, just not making the sandwiches. As I’m underage, I always work at a cash register.

I have been working there for about seven or eight months when I’m called into the back room. One of the lesser managers just says, “Sorry, so sorry,” as I am heading back. I don’t think anything of it until I start talking to my head manager. Apparently, my register was short $5, and even though my head manager keeps saying that I probably gave back the wrong amount of change, I can tell she thinks I took it. I get written up and have to pay the $5. I don’t know if this is legal or not; I am 17 and this is my first job.

Anyway, I just accept it and move on. But then, one day I come in, and I get called back again. This time, there is $10 missing. My head manager closes the door behind us this time and asks the lesser manager if I used my register last night. I was working drive-thru, and, since he was a manager, I thought nothing of it when he took one of my guests for me. We actually did this a lot with many managers. I said he did. Apparently, he is known to come up short on registers a few days before payday — just enough to cover the cost for a pack of cigs. The head manager tells me she isn’t going to write me up this time, as I have usually been on-the-dot perfect on my registers for the nine or ten months I have been there. But, apparently, there is this major count thing going on on Monday, and if I don’t get the $10 in soon, it will come up short, and people will get fired. I am told that if I pay the $10, they will get the lesser manager to give me $5. It isn’t worth it to me, so I just give the $10.

I sort of put that in the back of my mind, and within the next week or two, they fire the lesser manager. I never get my $5.

I end up quitting right before my senior year, to give me more time for extracurricular activities.

The real kicker is that I go back a few years later when I am halfway done with college. Only one manager from my first time working there is still there. She tells me the old head manager has been fired. Apparently, she was stealing from the company for years. She got away with about $5000 before they caught her.

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