Their Milkshake Brings Everyone To The Yard, And They’re Like, Ignoring The Signs…

, , , | Romantic | October 13, 2019

(My husband and I visit a popular fast food chain for some unhealthy snacks on our way home. On the way in, I giggle to myself as soon as I see multiple large signs stating there’s no ice cream or milkshakes because the machine is broken, something that’s not too uncommon with this particular chain. After we’ve sat down to eat…)

Me: “I wonder how often people tried to order milkshakes or ice cream today with that poor employee.”

Husband: *totally oblivious* “Why?”

Me: “Because there are literally four signs on the way from the door to the counter stating they don’t have any today. The machine is broken.”

Husband: “Oh? Really? Didn’t see any…”

(Point proven, I guess.)

1 Thumbs

New Mom, New Order

, , , | Right | October 12, 2019

(I’m turning myself in on this one. It is shortly after I’ve given birth to my first daughter. My husband and I only have one car, so after his paternity leave is up I am stuck at home. One day my husband decides to treat me to my favorite Mexican fast food chain only to get the order wrong. He forgot to say no onion, and in my exhausted new-parent stage I drive back to the drive-thru.)

Me: “Hi, sorry. My husband was just here, but he ordered my food wrong. I have the receipt and food and was just wondering if I could get it made with no onion, instead?”

Cashier: *very confused* “Uh, hang on. Let me get you a manager.”

(At this point, I can faintly hear her explaining the situation and the manager actually laughing.)

Manager: *on the headset to me* “Hi. So, let me get this straight. Your husband ordered your food wrong, we made it correctly — how he asked for it — and now you want a free replacement?”

(It then dawns on me how silly I sound. I honestly didn’t think it was that weird of a request until I heard it said back to me. I am so embarrassed I just sit there in silence.)

Manager: *sighing heavily and clearly frustrated* “Fine. But this is a one-time thing!”

(I pulled up and got my replacement food. Thank you, kind employees, for humoring a new, exhausted mom!)

1 Thumbs

The Rich Get Richer

, , , | Right | October 11, 2019

(The Mercedes AMG is a car that cost starts at $129,000, and one is sitting in our drive-thru. The driver orders a small cappuccino and pulls up to my window to pay.)

Me: “That will be 2.29€.”

Customer: “No, it costs 2€.“

Me: “I‘m afraid not, sir; the computer is telling me 2.29€.“

Customer: “No, last time I ordered it cost 2€.“

(I have been working there for six months and it has always been the same price.)

Me: “The prices are standardised across our restaurants here.“

Customer: “Can I please speak with the manager?“

Manager: *comes over* “How can I help you?”

Customer: “Your worker kept telling me the wrong price for my order. I will only pay 2€ like always.”

Manager: *checks screen* “I‘m afraid it‘s 2.29€, sir.“

Customer: *obviously grumpy about 29 cents, finally decides to pull out his wallet and pay* 

(Why did he argue that much for 29 cents? Maybe that is how he could afford his car; arguing people out of their 29 cents.)


1 Thumbs

Unfiltered Story #169563

, , | Unfiltered | October 11, 2019

This story relates why I will NEVER work in the fast food industry again.

I was working the register for lunch rush, and we were slammed. The dining room was full, and I’d previously noticed that one large, loud, family with kids were making a MESS of one corner booth table (on the table, bench, and on the carpeted floor).
While dealing with long line of customers, one woman from the group came up to the front of the line, butted in, and said, “We’ve left quite a mess back there.”
Not one hint of apology at all.
I nodded and said, “I know, I saw it.” Then got on with filling order of the customer she’d butted in front of.
Next thing I know, she’s back. “What did you call me?” she shouted.
“My sister said she saw you call me a f****** b***!”
“No, I didn’t.”
Sister approached, “Oh, so now you’re calling me a liar?!”
At this point, I’m flustered, not sure what to do. Manager comes out, asks what’s wrong, she shouts at him what I supposedly said.
I get sent back to the office where I sat, in tears.
My manager, who’s a pretty level-headed guy, comes back and asks (I guess he had to), “Did you call her that?”
I had a customer right there two feet in front of me, for crying out loud!

After some time, he comes back to get me. “They’re gone. They were threatening to call the police and waiting outside for you, but I made them leave.”
I thank him and return to work, my face all blotchy from crying and upset. I’d only been working in fast food for a few years, but I’ve never had a customer that psychotic before screaming at me.
When I got back to the front, the customer that I’d been serving when the women verbally attacked me came up to me. “What was that all about?”
“That woman said I called her a bad name.”
He shrugged and said, “I didn’t hear you say anything.”

Rest(room) Assured, Someone Is In There  

, , , | Right | October 9, 2019

(I work in a fast food restaurant. I am cleaning some tables near the restrooms. There is one men’s restroom and one women’s restroom, each a one-stall facility. A woman and her son, aged seven or eight, walk up to the men’s restroom and try the door; it’s locked.)

Woman: *while jiggling the door handle* “It’s not opening!”

(The woman tries a few more times before turning to me.)

Woman: *flustered* “Why is this door locked? My son really needs to use the toilet!”

Son: *embarrassed* “Mom, it’s fine.”

Woman: *to me* “Is there a key so I can open this door?”

Me: “I’m sorry, ma’am. I cannot give you a key. Someone is currently in there and opening that door would disturb their privacy.”

Woman: *realizing* “Oh…”

(I left the area while the mother and son waited for a few more seconds. I didn’t see the gentleman’s reaction when he left the restroom, but I can bet he wasn’t too happy!)

1 Thumbs