I’m manning the till at the drive-thru. A car with a cop in it turns up.
Cop: “Hey, I’m not ordering anything. I just took out the drunk driver, but his car was already in the queue. So I’m just driving his car to get it out.”
I manage the overnight shift at a fast food place. At some point, we close the computer system and then reopen it. This controls the prices, specials, and menu boards. We do not know until we reopen that prices and specials have changed.
Every once in a while, the price in the register will not match what is on the menu boards.
One morning, a customer requests a recently discontinued promotion.
Me: “That item is no longer available.”
Customer: “It’s on your menu board; all I want is what’s on your board.”
All during the discussion, he cursed at us for how “rude” we were. I fixed the order to reflect the cost of the old special and told him the cost.
I then went to look at the board and found that the old special was no longer on the board. Apparently, he saw me going outside and drove off very quickly. If he had quit talking and paid, he would have gotten his desired special at the old rate.
I am a carhop at a drive-in fast food place. A customer orders a medium soda with easy ice. I watch my coworker make the drink with easy ice as requested; however, this conversation ensues after I deliver his drink to him.
Customer: *Shaking the cup* “I wanted easy ice and this is not easy ice.”
I remember watching it being made with easy ice but try to remain polite.
Me: “Oh, are you sure? I thought I saw my coworker make it with easy ice.”
The customer takes the lid off the cup and looks inside.
Customer: “Uh, no. I can see the ice all the way at the top. This is not easy ice.”
Me: “Um… sir? Ice floats.”
He stared me down for a good ten seconds before I told him I’d remake it for him. I gave him three cubes of crushed ice in his new soda. I don’t know what he wanted me to do — defy physics to make the ice stay at the bottom? Anyway, he drove away happily with his three little cubes of ice.
Our drink sizes are small, medium, large, and Route 44.
Customer: “I’d like a large Route 44 [Soda].”
This happens occasionally, and usually, when customers say it, they just mean a Route 44 size. I always ask for clarification, though, just in case.
Me: “I’m sorry, did you want a large size or a Route 44 size?”
Customer: “What’s the difference?”
Me: “The large size is thirty-two ounces and the Route 44 is forty-four ounces.”
Customer: “Oh, which one’s bigger?”
Me: *Pauses* “The one with more ounces is bigger than the one with fewer ounces.”
Customer: “Oh, okay, I want the Route 44, then.”
My store is located on a main street with multiple other stores. A small café recently closed and we’ve received many of their customers. A customer walks in.
Me: “Hi! What can I get for you this evening?”
The customer orders a medium cup of coffee, nothing out of the ordinary. As soon as it is ready, I call out her order.
Me: “Ma’am, your coffee is right here.”
Customer: “Thank you!”
She takes one sip.
Customer: “What the f***? This isn’t [Closed Café]!”
She dropped the cup on the floor and walked out of the store, leaving a huge mess. My coworker and I just stared blankly at each other.
