Coffee, Interrupted

| CT, USA | Bad Behavior, Food & Drink

Coworker: “Hi, can I help you?”

Customer: “A medium iced mocha.” *pauses*

Coworker: “Sure thing! Anything else?”

Customer: “JESUS CHRIST, WOULD YOU LET ME F****** FINISH? OH, my GOD ,you are just so RUDE! That is RIDICULOUS! DON’T ASK ME IF I WANT ANYTHING ELSE BEFORE I’M F***** FINISHED!”

Coworker: *stunned silence*

Customer: “And a LARGE COFFEE, CREAM ONLY!”

(I am the manager and decide to take this lady’s money and get her out of my drive-thru as quickly as possible. She rolls up to the window and throws me a five dollar bill, still yelling.)

Customer: “I’m sorry, but THAT IS RIDICULOUS! JUST OVER THE TOP! I AM HAVING A BAD DAY AND I JUST CAN’T TAKE YOU PEOPLE RIGHT NOW!”

Me: *silently hands her the drinks* “Your change is thirty-two cents.”

Customer: “You can give it to the girl I cussed at. It will probably make her feel better.”

Lack Of Register Does Not Register, Part 7

| IN, USA | At The Checkout

(I’m sitting at a fast food restaurant, and I overhear this conversation. Note that there is one register with a sign on it stating the card machine is broken.)

Cashier: “Hi, Welcome to [Store]; I can help you over at this register.”

Customer: “Or you could stop being a lazy piece of s*** and take care of me on THIS register?”

Cashier: “Sir, that register is broken. You can try to order there all you like but I can promise you that you aren’t getting anything out of it.”

Related:
Lack of Register Does Not Register, Part 6
Lack of Register Does Not Register, Part 5
Lack of Register Does Not Register, Part 4

She Needs All The Sweetness She Can Get

, | USA | Bad Behavior, Crazy Requests, Extra Stupid, Food & Drink

(I am working at a well-known fast food restaurant when a lady comes in and asks for a large vanilla iced coffee with two extra pumps of sugar. We already put five pumps in all large iced coffees. A little while later she comes running back up to the counter. I hear the conversation between my manager and her.)

Lady: “You got it wrong again! This is too sweet! How hard is it to make a god- d***ed iced coffee with TWO extra sugar!?”

Manager: “I’m sorry about that, ma’am. I will be happy to replace your coffee but I have to ask you to refrain from cussing. There are children here.”

Lady: “Fine! Just get me my coffee. ONLY TWO extra sugars! Not 20 like you always do!”

(My manager goes to make her a new iced coffee. He hands it to her and asks her to try it.)

Lady: “Finally! Someone can get it right.”

(She storms out of the store without another word and I walk over to my manager.)

Me: “Sir, I made that coffee and I can assure you I only put 2 extra sugars in it.”

Manager: “I know. She comes in every now and then and does the same thing. What she really wants is ONLY two pumps of sugar.”

Me: “Has anyone told her?”

Manager: “Yes, but she insists that extra means only.”

Closing On A High

| Orem, UT, USA | At The Checkout, Crazy Requests, Criminal & Illegal, Time

(I’m a 19-year-old closing shift manager, who has one other employee with me. I come from a very strict religious family, in a very conservative town, so I can say that I’m a bit naive about certain things. One night just as I am walking to lock the doors at 10:58 pm, someone walks up and catches me.)

Customer: “Aww, are you closing? I just wanted a couple of burgers.”

Me: *thinking that technically we had two minutes* “Well we are about to close, but we can make a couple of burgers. No problem.”

Customer: *at the register* “Okay, let me have 18 burgers, 16 fries, 2 onion rings and 18 [Soda]s.”

Me: *knowing that once he is in the store, by policy I have to serve him, I’m fuming* “Okay, sir, but that is a lot of food, and we aren’t set up for that much. Everything has to be cooked from scratch. It’s going to take quite some time.” *hoping he will change his mind*

Customer: “That’s okay. I’ll wait…”

(After spending almost twenty minutes cooking all this food, it’s finally ready.)

Me: *trying to hide my anger at having to stay well past the end of my shift* “Thank you for you order; here you go.”

Customer: “Hey, thanks, dude. Here, I have a tip for you, since you were so nice to stay and cook for me.”

(The then hands me a small envelope. I just want him to leave, so I can go home, so I take it and walk him out. I head back to the office and start with my closing duties.)

Fellow Employee: “So what did that guy give you in the envelope?”

Me: “I don’t know. I didn’t look.” *opening the envelope, it’s full of marijuana, which I’ve actually never seen before in my life* “What the heck is this?”

Fellow Employee: “Well, that explains a lot.”

Me: “What do you mean?”

Fellow Employee: “He had the munchies…” *turning around, leaving me holding my first and last bag of weed*

They All Come Out On Halloween

| Port St Lucie, FL, USA | Bad Behavior, Food & Drink, Holidays

(It is seven am, Halloween morning, during the start of our breakfast rush. We park two cars, one for a large order and one for two hash browns.)

Employee: *comes back inside after bringing the two bags out to the cars* “I think you guys handed me the wrong order. The woman gave me a receipt for a large order but the man said he didn’t have two hash browns either. The man stuck the bag with the big order between his legs. I asked for the receipt and food but he wouldn’t give me either.”

Man: *on cue* “I want my f****** food! I got the wrong order!”

Employee: “I was trying to get the receipt, sir, but can we get the bag back?”

Man: *in a smug tone* “Oh, bite me.”

Me: “Okay, sir; just let me see your receipt and I will gladly get it to you.”

Man: “I JUST WANT MY F****** FOOD!”

Me: “I understand, sir. I can go ahead and print the receipt for you if you’d like. Just let me know what items you had and I can get it for you.”

Man: “Are you f****** kidding me? JUST GIVE ME MY FOOD!”

Me: “Sir, I will. I just need to know what you had so I can get it for you.”

Man: “This is f****** stupid. You won’t give me my food!” *stomps out of the store, never bringing the bag with the wrong order back*

Woman: *comes inside* “I’ve been waiting for my order for a while now.”

Me: *utterly perplexed* “I… I believe that man just left with your food. But don’t worry, ma’am, I’ve got it for you.”

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