Can’t Backtrack That Backpack Comment

, , , , , | Right | April 28, 2019

I worked in a sporting goods store. I was in the camping department, but backpacking was really my expertise. One day, I got a call on the radio saying there was a customer looking for backpacking tents. I got all excited because I love sharing my passion with people.

He explained to me that he was going to hike the Pacific Crest Trail this fall. I was immediately concerned, mostly because that’s a three-month trip or longer and dangerous when done that late in the year. He informed me that he would need a four-season backpacking tent under three pounds for his lightweight pack. Our closest tent was a four-pound tent that was pretty much a 3.5-season. Its price tag was a whopping $550. He said he wouldn’t pay more than $200. I told him that a four-season tent under three pounds doesn’t exist, let alone under $200. He insisted that we had to have it, and I was insistent that I knew our inventory and we did not.

He then proceeded to tell me that I didn’t understand what he needed and I heard him mutter under his breath, “I bet he’s never been backpacking in his life.” He then told me that he wanted to talk to my manager, to which I responded with the fact that I probably knew more than he did about backpacking. He said, “There must be an expert I can talk to.” Of course, I responded with, “I am the expert.”

He walked away, and later I saw him asking someone else for help who immediately called me over. As I walked up, the other employee said: “There you are! I was just telling this customer about the two-month backpacking trip you were just on this last summer…”

That was pretty awesome.

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Earning That Smile

, , , , | Right | August 9, 2017

(I’m giving out sample cups of French onion dip and carrots in a grocery store. I’m mixing more dip in a bowl on my table when I hear a woman’s voice say “You aren’t smiling enough!” and she flicks the brim of my hat.)

Me: *unsure I heard her correctly* “What?”

Cranky Lady: “I said you don’t smile enough.” *grabs and yanks my hat down over my face* “Are you gonna smile now?”

Me: *I adjust my hat and say in a cheery tone* “Smiles are for people who take samples.” *attempts to give her one*

Cranky Lady: “I don’t want any of that bull-s***.” *walks away*

Me: “…”

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