It’s an incredibly busy Friday night. We are on a waitlist, so tables are seated within a minute of people getting up. I get a table of six, including a baby who I’m guessing is about eighteen months old.
I get their drink orders, but they’re not ready to order. I check on them a few times over about twenty minutes, answering questions, but they keep telling me they are not ready to order, but no big deal.
Just as I have one table that’s ready to be sat and another that is just finishing dessert but has their check, they flag me down and say they are ready to order. I take the first person’s order as my next table is being sat, and the mother of the baby orders for herself.
Me: “And anything for the little one?”
Mother: “Yes, just a moment.” *Turns to the baby* “[Child], would you like a hamburger or chicken?”
The child looks at the mother like they don’t know what’s going on, and the mother repeats the question a few times. After about a minute of waiting, I glance at the next person, who started ordering. We both seem to think that I can get the rest of the order while the mother figures it out. The mother gives dirty looks to me and the person who began ordering.
Mother: *To the person ordering* “You’re being rude. It’s [Child]’s turn to order.”
She then goes through the process of trying to get a choice out of her baby, who obviously doesn’t understand the question. After a minute, I see my next table looking around. I wave at them and gesture that I’ll be with them in a minute. They smile and nod as I get another table. After another minute or so, I interrupt the mother’s repetitive question.
Me: “So, you seem to need a bit more time to decide. I have to go check on a couple of tables while you think it over.”
Mother: “No, you’re being rude to [Child]. She needs you to be patient, so she can learn. Besides, we have already been here forever, we are hungry, and we’re ready to order. No one wants to wait while the food for everyone who came in after us gets made.”
The person who tried to order before takes the opportunity to jump in and start ordering as I signal to another server to take the second table. The mother gives him a dirty look but seems to realize stopping him again would contradict herself, so she allows the rest of the table to order.
She keeps talking over everyone as they order, trying to get the baby to decide. The baby begins making indecipherable baby talk at the mother. I glance back at my other tables and see that the other servers have gotten the first table’s order in already. The second has their drinks and is placing their order with another server. After everyone else orders, I wait a few seconds before interrupting the mother.
Me: “Have you made a decision for the little one?”
Mother: “No. She is still thinking!”
Me: “Would it be all right if I went to ring in the rest of the food? Everyone else’s meals will take a lot longer than the kid’s, so she should still get her food with everyone else.”
Mother: “No, she just needs another minute. [Child], would you like a hamburger or chicken?”
The rest of the table begins claiming that they heard the baby order one item or another, but the mother won’t accept the baby’s mumbles as an answer. I start handing off checks to other servers to drop for me. Between the rest of the party’s frustration and the mother seeming to realize that I’m still running my section as I wait, she finally relents.
Mother: “Everyone, be quiet! [Child] is talking.”
The table quiets down, and the baby continues to make random babbling noises.
Mother: “See, everyone? She can order for herself. She said she wanted a hamburger, and since you said the kid’s meals are faster, will you ring in her first? It’s taken everyone way too long to order, and she is too hungry to wait for everyone else’s food.”
Me: “Sure, that’s no problem. I’ll be out with it as soon as I can.”
The rest of the table rolled their eyes and shook their heads, and I left as quickly as I could. I had rung up an order a few seconds before I began taking theirs, so I checked the time. It took eighteen minutes to get the order when it could have taken less than three if the mother had not insisted that the baby order herself. In that time, I had to give up two tables, and had a third leave a terrible tip and note about being waited on by other servers while I just talked to one table.