Not All Compliments Are Just Fluff

, , , , | Right | August 10, 2018

(I’m a young woman with short hair that I wear spiked up. Today I’ve been helping a woman who is a beginner sewist with various questions. I’ve been showing her where the fabric she wants is in the store, helping her choose between sewing patterns, telling her young daughter where the bathrooms are, helping her figure out how much fabric she needs, and finally cutting her fabric.)

Me: “Will that be all for today, ma’am?”

Customer: “Yes, and now I know who to look for when I come in next: the lady with the fluffy chicken hair!”

(Best compliment I’ve ever gotten on the job.)

Walking A Tightrope Of Etiquette

, , | Right | July 23, 2018

(A few days before this exchange happens, I had a pretty bad fall whilst trying to walk on a tightrope, and as a result, I have a few nasty bruises on my arm. I also get dark circles under my eyes as soon as I’m the least bit tired, and don’t bother hiding them.)

Customer: *spotting the bruises on my arm* “Oh, dear, what did you do?”

Me: “I fell down in a trampoline park, but it looks worse than it is, don’t worry!”

Customer: “Ah, well, at a certain age you really get too old for such silliness…”

(I just turned 27.)

Me: “Well, I’m not that old… Besides, it wasn’t really the trampolines but the tightrope-walking that got me!”

Customer: “Yeah, that must have been some fall! I can see it on your face, as well!”

Me: “Umm… No, that’s what I always look like.”

(She didn’t even apologize; she just laughed. I still don’t get why people feel the need to comment on the appearance of strangers.)

The Only Kind Of “Straighteners” That Work

, , , , , | Working | July 13, 2018

(I have extremely curly hair, which is the thing most people notice and remember about me. I am also a closeted woman-loving-woman who has told only a couple people.)

Me: *putting away fabric with coworker* “Hey, [Coworker], I just realized something I can say.”

Coworker: “What?”

Me: *shoves a bolt of fabric away and grins* “My hair is straighter than I am.”

Coworker: *laughing* “Oh, my. Yes, it is. It most certainly is.”

Me: “Wait, I did tell you before—”

Coworker: “Yeah, you mentioned your girlfriend before.”

Me: “Okay, I forgot if I did.”

Coworker: “I’m just going to make sure that you stay far away from any hair straighteners now.”

Here’s My Two Cents… Plus Twenty-Seven More

, , , , | Right | July 6, 2018

(I work in a fabric store. I’m working at the cutting counter when my coworker calls for a price check. Since we’re not busy, I head over to the art canvases for her.)

Coworker: “This guest says that the 8×8 canvases are on sale for 29 cents.”

Me: “That sounds ridiculous; there’s no way that can be right. I’m looking forward to this signing error.”

(I go back to look, but the signs clearly say 40% off. Nothing says 29 cents. I scan the canvas.)

Me: “Yeah, it’s coming up $3.49.”

Coworker: “Uh, he’s headed back to—”

(As she’s talking, the customer comes around the corner. I show him the handheld.)

Me: “No, sir, these are coming up as $3.49. I don’t know where you’re getting 29 cents from.”

Customer: “No, the ones right here.”

(He leads me down the aisle to the same canvases that I scanned, just in a different place. In front of them is one of those signs that lists regular prices versus sales prices for the mathematically challenged, like myself. The first one on the list reads, “50¢ – converts to – 29¢.”)

Customer: “See? The canvases are right behind here, so that means they’re 29 cents.”

Me: *after staring at the sign, then back at him* “Sir, that sign just shows hypothetical sale prices. It’s not an actual sale sign.”

Customer: *points more aggressively at the sign* “But it says 29 cents!”

Me: “Sir, that is not the intended use of that sign.”

Customer: “Well, what in this aisle is 29 cents?!”

Me: “Absolutely nothing. These are our artists’ canvases, which run from about $3 to upwards of $20. The only thing in this store I can think of that is under $1 is our embroidery floss. The sale price on this canvas is already $3.49, and I absolutely know that our manager isn’t going to drop it to 29 cents.”

Customer: “But the sign—”

Me: “How about I call my manager?”

Customer: “Why would you—”

Me: “Because I’m not equipped to explain this, apparently. The canvas is $3.49. That sign is intended to help people calculate sale prices, not demonstrate sale prices. I don’t know how to make that clearer.”

Customer: “Fine. Thanks.”

(He walks off. I quietly get back on my radio.)

Me: “Well… that was the most pointless conversation of my life.”

Firing Up The Chain

, , , , | Right | June 29, 2018

(I have been browsing a fabric store for a while on a very slow evening. I hear a loud conversation near the front of the store. About five minutes into it, I am ready to go. When I get to the cash registers, the cashier is crying. Off to the side, a manager is talking to an irate customer.)

Customer: “I was in line in front of that other person. Your cashier took the other customer first.”

Manager: “I am sorry about that. I will speak with my staff about how to handle the lines.”

Customer: “I want her fired.”

Manager: “I understand that. I will talk to my employees about how to handle the situation.”

Customer: “I want to talk to your boss.”

Manager: “That would be the corporate office. I can ask them to contact you tomorrow.”

Customer: “She should be fired. I want to talk to them now.”

Manager: “They are not open this time of night. I will ask them to contact you, or you can use the website to send your complaint.”

Customer: “Why can’t you fire her? I’ll get you fired!”

(This went on the whole time I was checking out. The irate customer wasted more time complaining about the issue than she could have possibly spent in line in the first place. I told the cashier I was so sorry she had to deal with this. When I got home, I went online to send a compliment about the cashier and manager being calm under pressure!)

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