A Family Af-fire

| WA, USA | Working | July 19, 2012

(I’m used to a different branch of this fabric store, but I happen to be near this one and won’t make it back in time to visit the other before they close. Unfortunately, because I’m not familiar with this branch, I don’t know where anything is.)

Me: “Excuse me, ma’am? Can you tell me where I might find safety eyes for making a stuffed animal?”

Employee: *leans against the counter with her arms crossed* “No.”

Me: “I’m sorry?”

Employee: “I said no. As in I can’t tell you. I’m new, duh!”

Me: “Well, I know you all have the radios. Will you ask another employee for me?”

Employee: “Look, I said I’m new, okay? I’m not helping you.”

Manager: “Is there a problem?”

Employee: “This b**** won’t listen to me! I said I can’t help her. I’m new!”

Me: “All I asked her was if she could tell me where to find safety eyes you’d use for making a stuffed animal. When she said she didn’t know, I asked her if she’d ask somebody. This isn’t the store I usually come to, so I’m not familiar with your floor plan.”

(The manager directs me to a nearby aisle where the things I need are, but while I’m there I overhear this.)

Manager: *to the employee* “You were stocking that section for me five minutes ago. Why are you over here leaning on the counter?”

Employee: “I’m on break.”

Manager: “You’re here for the overnight. You JUST started. Why do you think you get a break already?”

Employee: “Because I wanted one. And I shouldn’t have to stock stuff during store hours. I’m here for freight.”

Manager: “I had you come in early so you could help the closing crew since we’re short-handed.”

Employee: *tearing up* “That’s it! You’re not being fair to me. I’m going to quit if you don’t start treating me better!”

Manager: “You know what, you’re not working out.”

Employee: “Excuse me? Don’t you know who I am?!”

(The assistant manager, who is the employee’s uncle, approaches at this point to see what is going on. The manager explains to the assistant manager what has happened.)

Employee: *to the assistant manager* “Uncle Rich, he thinks he can fire me!” *points to the manager*

Assistant Manager: “Well, he’s my boss too, so he can. By the way, you’re fired!”

1 Thumbs

Conversations Conveyed Conversions

| Wisconsin, USA | Working | May 23, 2012

Me: ” I’d like you to measure off three feet of that material for me.”

Clerk: “I can’t do that.”

Me: “Why?”

Clerk: “We can only sell it by the yard.”

(As the clerk is obviously high school age, I try another approach.)

Me: “Okay, then give me one yard of that material.”

Clerk: *cheerfully* “Okay, I can do that!”

Blind To Reason, Part 3

| Ballwin, MO, USA | Right | January 18, 2011

Me: “Thank you for calling [store]. May I help you?”

Caller: *frustrated* “My husband has been in your store for over an hour and no one is helping him! I sent him in to match a red and white fabric!”

Me: “Okay, can you give me his description? I’ll send someone out to look for him.”

(The caller gives me her husband’s description, and another employee tries to find him. Five minutes later, the woman calls back.)

Caller: *angrily* “Hi, I’m the one whose husband isn’t getting any help at your store. He’s trying to match a red and white fabric for me.”

Me: “I’m sorry, I sent someone out to look. Do you know where he is in the store? That would help us locate him.”

Caller: “He says he’s by the red fabric. By the way, he’s color blind.”


1 Thumbs

Label Whores

, | | Right | November 10, 2008

Customer: “I saw in your flier that y’all sell Swarovski crystal beads. ¬†Where would I find those?”

Me: “In the beading aisle, ma’am. It’s the third up from the back, and the beads should be at the end nearest the wall.”

Customer: “I already looked there! There aren’t any!”

Me: ¬†”Oh, here they are, right here.”

Customer: “Wait… are you sure?¬†Those don’t say Swarovski on them.”

Me: “Yes ma’am, they do, right here.”

Customer: “Show me the ones that say Swarovski on them!”

Me: “These ones right here, ma’am.”

Customer: ¬†”No, no, no! The ones that SAY ‘Swarovski’ ON THEM!¬†Not on the cardboard!”

Me: Wait… you want them to say Swarovski on the bead itself?”

Customer: “Yes, of course!”

Me: “Ma’am, these beads are tiny. There wouldn’t be room to write ‘Swarovski’ on them even if they wanted to or could. ”

Customer: “Well, then why bother?”

1 Thumbs

Childhood Dream, Meet Retail Nightmare

, | | Right | August 23, 2008

(We often get fashion design students in our store to get samples of fabric for school projects.)

Student: “Can I get some swatches? I go to the *** fashion school and need them for a class project.”

Me: “No problem. That’s the school I went to.”

Student: “Oh, cool! What do you do now?”

Me: “… I work here.”

Student: *their dreams crush before my eyes*

1 Thumbs
Page 10/11First...7891011
« Previous
Next »