Must Be From The Valley

, , | Right | May 1, 2008

(Let it be known that there are only two ways to get to Catalina Island: by boat or by helicopter.)

Me: “[Hotel]. How can I help you today?”

Customer: “I’d like to make a reservation. And when’s the earliest we can check in?”

Me: “Normally not until noon but we may be able to make an exception. When is your boat scheduled to arrive?”

Customer: “Oh, no, we’re not coming by boat.”

Me: “Okay, helicopter, then?”

Customer: “Oh, no, that’s silly.”

Me: “Well, may I ask how your planning to get here?”

Customer: “Down the 405, duh!”

Me: “I’m sorry, you can’t drive to Catalina Island.”

Customer: “You can’t?”

Me: “No, it’s an island. You know, surrounded by water.”

Customer: “Catalina Island is an ISLAND?!”

Me: *headdesk*

 

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Last Line Says It All

, | Right | April 30, 2008

Customer: “My computer won’t do anything.”

Me: “Okay, can you try rebooting it?”

Customer: “You want me to turn off my mouse?”

Me: “No, I want you to reboot your computer.”

Customer: “You want me to turn off my monitor?”

Me: “Um, no. I want you to reboot your computer, the tower.

Customer: “Which one is that?”

Me: “The big box on the ground…the thing you put CDs into.”

Customer: “Oh, okay hang on…it’s still not working.”

Me: “Okay, what’s it doing?”

Customer: “It’s asking me to put in my password but nothing’s working.”

Me: “Hmm, do you have a wireless keyboard and mouse?”

Customer: “How can I tell?”

Me: “Pick up your keyboard.”

Customer: “Okay.”

Me: “Do you see a cable attached to it?”

Customer: “No.”

Me: “Okay, you have a wireless keyboard. Try replacing the batteries. Is your mouse working?”

Customer: “How can I tell?”

Me: “When you move the mouse do you see the cursor move?”

Customer: “No I just see an arrow move.”

Me: “Well then, your mouse is working.”

(Real Estate agents, possibly the dumbest users on earth.)

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Sophocles, World’s First Toilet Humorist

, , , | Right | April 26, 2008

(It was summer reading time for the high schoolers near our store. This girl comes in, smacking her gum and looking rather bored.)

Girl: “I need this book, it’s called… something like Ode to Pus or something.”

Me: “Ode… to Pus?”

Girl: “Yeah it’s by some guy named So-fo-Kulls?”

Me: “You mean… you need to read Oedipus by Sophocles?”

Girl: “Yeah, yeah. Ode to Pus by that guy.”

(I’ve never laughed so hard in my entire life.)

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In That Case, Replace Them Daily

, | Right | April 25, 2008

Customer: “Could you check my brakes and see if they are bad?”

Coworker: “Of course. Which vehicle is yours?”

Customer: “Oh, I walked here.”

Coworker: “Ok, well we can’t check your brakes if the car isn’t here.”

Customer: “I told you I walked here. I just want to know if I need new brakes.”

Coworker: “I can’t tell you that unless I actually see the vehicle.”

Customer: “Can’t you just tell me if I need new brakes for my car? It’s a Mercedes if that helps at all.”

Coworker: “Like I said, I need to see the car to tell you if you need new brakes.”

Customer: “OK, so can you tell me if my brakes are bad?”

Me: “We physically need the car here in front of us so we can look at the brakes with our own eyes and determine if they are bad or not.”

Customer: “It’s a Mercedes.”

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If The Shoe Fits…

, , , | Right | April 24, 2008

Me: “Thank you for calling [Orthopedic office]. How can I help you?”

Caller: “PUT MY DAUGHTER ON THE PHONE!”

Me: “I’m sorry? This is [Ortho]–”

Caller: “No it isn’t! Now put my daughter on the phone right now! She knows she isn’t supposed to have boys over!”

Me: “I’m sorry, ma’am, I think you have the wrong number.”

Caller: “NO I DON’T.”

Me: “Ma’am, I’m afraid–”

Caller: “You better be! I’m on my way home RIGHT NOW and god help you if you’re still there!”

(By this point we have several calls waiting to be answered. My supervisor signals me to transfer the call to them so I can get back to my job.)

Me: “Ma’am, I assure you this is a medical office. Would you like to speak to my supervisor?”

Caller: *dripping with sarcasm* “Oh suuuure! Put me through to your supervisor!”

Supervisor: “Thank you for calling [Orthopedics], how can I help you?”

Caller: “WHAT?! WHO ARE YOU? WHY ARE YOU IN MY HOUSE?!”

(It took several minutes for my supervisor to get the woman off the phone, after which she called three more times…)

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