Doesn’t Listen Before Breakfast, Or After

, , , , | Right | November 21, 2017

(I am second in line at a chain fast food restaurant. I hear the following conversation.)

Cashier: “Welcome to [Restaurant]. How may I help you?”

Customer: “I want a [burger meal].”

Cashier: “Right now we are serving breakfast. If you wait six minutes, I can serve you.”

Customer: “Why won’t you serve me?”

Cashier: “The computer wont let me enter lunch items until after 11:00.”

Customer: “Then I will have [chicken sandwich meal].”

Cashier: “That is a lunch item; I can’t sell that for five minutes now.”

Customer: “How about a [fish sandwich meal]?”

Cashier: “Look at the menu screens.”

Customer: “Yeah.”

Cashier: “When they change over to lunch items, you can order one.”

Customer: “I understand now. I will have a [burger meal].”

Cashier: “Not for five minutes.”

Customer: “You are lying; they just took French fries out.” *points to fryer*

Cashier: “We are starting to cook the food, but we can’t sell it for four minutes now.”

Customer: “Why not?”

Cashier: “The computer wont let me.”

Customer: “Okay, I will have a [burger meal].”

(This goes on until 11:00 rolls over.)

Cashier: “Now you can order a lunch item.”

Customer: “I will have a [burger meal].”

Cashier: “Anything else?”

Customer: “And a [breakfast item].”

Cashier: “We can’t sell those after 11:00.”

Customer: “Why not?”

Cashier: “I’ll make you a deal: if they have any [breakfast item]s left, I will have them throw whatever we have left in your order for free, because I can’t sell them to you.”

Customer: “Why is it free?”

Not So Smart-Phone, Part 10

, , , , , | Right | November 20, 2017

(We work for an office supply store which also sells technology items for phones. My coworker is helping an older woman who has questions about micro-SD cards for phones.)

Customer: “Excuse me. I need a micro-SD card for my phone; can you help me?”

Coworker: “Sure! What kind of phone do you have?”

Customer: *thinking long and hard about it* “Um… It’s one of the cheapest plans.”

Coworker: “Okay, but what kind of phone is it?”

Customer: *really straining to think about this one, then a light seems to go off* “Oh! It’s a cell phone!” *big grin on her face*

Coworker: *struggling not to laugh* “Er… Do you have the phone with you?”

Customer: *opens purse* “OH, MY GOD! WHERE’S MY PHONE?!” *leaves the store in a hurry*

Going From A Virgin To A Bloody Mary

, , , , , , | Right | November 20, 2017

(As a part-time job, during school, I work in a call centre in Montreal, Canada. We offer medical appointment software and managing for medical clinics. Most of our clients are doctors or medical clinic workers. Because of the name of the company, people mistakenly call us thinking we offer medical advice on the phone. The government has something called INFO-HEALTH who does that.)

Me: “Welcome to [Company]. How can I help you?”

Caller: “Yeah, I think I f***** up.”

Me: “Okay, go ahead; I am listening.”

Caller: “Okay, and believe me, this is not a joke.” *I actually hear someone groaning in pain behind him and have a feeling this is NOT a joke* “My name is [Caller]. I’m 16 years old. My girlfriend and I just tried having sex for the first time, and I think I went too hard on her. Her hip seems to be broken; she can’t move. What can I do?”

Me: “I would recommend that you call 911 right away and have EMTs bring her to the hospital.”

Caller: “Okay, but isn’t there something you think I can give her to ease the pain?”

Me: “I am really sorry, but since I am not a trained medical technician, there is no medical advice I can give you. What we do here is offer medical software managing for clinics. I believe you mistook us for INFO-HEALTH.”

Caller: “Didn’t I just call INFO-HEALTH?”

Me: “No, sir, you’ve reached [Company]. If you want to reach INFO-HEALTH to get some info, the number is [number].”

Caller: “Okay, but in the meantime, have you ever experienced something like this? What would you do?”

Me: “Again, there is no medical advice that I can give you, but honestly, I would personally recommend that next time, you go a little gentler on your girlfriend. And again, right now I strongly advise that you hang up and call 911 right away; your girlfriend really seems to be in pain.”

Caller: “You really can’t do anything?”

Me: “Yes, I can tell you again to call 911!”

Caller: “You’re a f****** useless piece of junk. Never mind! I’ll call 911.” *click*

(After exploding in laughter, I submitted this to our “Funniest Calls” list, which we play every year during our Christmas get-together, and I won the contest by a landslide.)

Oscar Mike Golf

, , , , , , | Working | November 20, 2017

I am doing some stock take at a high-end watch shop. Each watch has a long serial number on the back, a combination of letters and numbers. All the staff use the International Radio Alphabet (Alpha, Bravo, Charlie, etc.) to call out the serial numbers. The store manager comes from upstairs, needing a watch to transfer to another store — a fairly common occurrence.

He needs to note the serial number on our POS system, but elects to write the number down and fill it in later.

The number is called up to him as another sales staff packages up the watch in a pretty box.

Later, the manager is getting frustrated with the POS system not accepting the serial number.

He’s about to go berserk at the sales clerk that’s reading him the number, until I check, and the manager is trying to enter “Whiskey Romeo 3456” rather than “WR3456″ into the database.”

It All Boils Down To Stupidity

, , , , , | Right | November 20, 2017

(I am working in customer service, taking calls from customers with questions about our product line, how to cook, etc. A woman calls to complain about our BREADED chicken fingers.)

Me: “Good afternoon. How may I help you?”

Caller: “I want to complain about your chicken fingers. They’re awful; even my dog won’t eat them!”

Me: “I’m sorry to hear that, ma’am. Which product did you purchase?”

(The caller gives me the product code, etc. They are breaded chicken fingers, meant to be baked or deep-fried only. The instructions are clearly on the box.)

Me: “Which method of cooking did you use?”

Caller: “I boiled them!”

Me: “Excuse me, boiled? In water?”

Caller: “Yes.”

Me: “Ma’am, they are breaded chicken fingers; you can’t boil them. They are to be deep-fried or baked only.”

Caller: “Well, I boil everything.”

Me: “I’m sorry. You cannot boil chicken fingers, because the breading will come off and turn to mush.”

Caller: “Well, you should say that on your product boxes.”

Me: “…?”