They’re Not The Brightest Light In The Place

, , , , , , | Right | January 24, 2018

(I work in a bicycle repair shop diagnosing issues. A customer and I are trying to work out the issue with his bike when an older woman pushes her way to the front of the line and starts screaming at me.)

Older Woman: “I can’t use your bloody bathroom! What’s wrong with this place?!”

(I say, “Excuse me,” to my current customer and turn to the woman.)

Me: “What seems to be the problem, ma’am?”

Older Woman: “Your stupid lights in the bathroom are reversed.”

Me: “Excuse me?”

Older Woman: “I go into the bathroom and the lights are on, and when I flip the switch, it goes dark!”

Me: “Are you sure–“

Older Woman: “I will stand here all day unless you fix it now!”

(I go into the bathroom and flip the switch off, so when she walks in, she’ll flip the light on. After going to the bathroom, she comes back to the desk, and once again interrupts the customer:)

Older Woman: “Here I was thinking you had to be bright to fix one of these bikes. But you don’t even know to get a proper light in the bathroom!”

Ensuring The Next Generation Is Just As Entitled

, , , , , , | Right | January 24, 2018

(I work at an apartment complex and have had this job for a little less than a year. A great deal of my job consists of being b****ed at by entitled parents, residents, or both. I have received a phone call from a mom who is angry because her son cannot move in until the middle of the month. All new students cannot move in until this date, but are required to pay for the full month because their leases are in a lump sum that is divided into equal payments.)

Me: “Ma’am, we cannot let your son move in early because we would still be preparing his room on that day.”

Mom: “No! This is not okay! No one told my son that! We should have the first month prorated because he can’t move in.”

(The lease he signed and the paperwork he initialed reiterate these points before a customer is done. I’m also pretty confident my student staff members reminded the customer of this.)

Me: “Ma’am, we can’t accommodate that. We don’t prorate because his rate would be more expensive each month after if we did that. His lease acts similar to a loan. We loan him the space, and we take payment in 12 equal instalments.”

Mom: “No! That doesn’t make any sense. I want to speak to a manager!”

Me: “I am a manager.”

Mom: “Then not you. Where’s your boss?”

(My boss recently stepped out for lunch.)

Me: “I’m the manager here right now, and I can assure you that you will get the same response from my boss.”

Mom: “I want the corporate number! What is that?!”

Me: “Yes, ma’am. Let me get that for you.”

(I give her the number.)

Mom: “What is your name? I want that, too!”

(I give her my name.)

Me: “Do you need help with anything else?”

Mom: “No!”

Me: “Okay, well, if you have any other questions, let us know. Have a good—”

Mom: “No! No! No!”

(She hung up on me. Gotta love parents and their entitled children.)

You Have No Experiences Except This Bad One

, , , , , , | Working | January 24, 2018

(I’ve been to a few job interviews so far and still can’t get my first job. I’m fresh out of high school.)

Manager: “On your application, it states that you have no job experience.”

Me: “That is correct. I’ve been focused on my school work.”

Manager: “Well, I don’t hire people who don’t have any experience as a server or cashier. I need you to have at least a year of experience.”

(I am too stunned to say anything. Why would you ask me to come here if you weren’t even going to give me a job?)

Manager: “I know I asked you to come here for a job interview, but that’s because I just want to see who you are.”

(He goes through the rest of the questions and I just internally scream.)

Manager: “Well, it was nice meeting you, [My Name]. Hopefully I will see an application from you again.”

(I never did apply there again.)

Banana-Drama, Part 7

, , , | Working | January 24, 2018

(I’m the safety officer for my company, and have just sent two of my coworkers for an external safety course.)

Coworker #1: “So, I took that course. It was very informative. [Coworker #2], though, he just caused an incident, right after we returned.”

Me: “What happened?”

Coworker #1: “We were joking around and pretended to throw a banana peel at him, and [Coworker #2] said, ‘I wonder if these are really slippery.’ So’ he put it on the floor and stepped on it. Now he’s literally twisted his back and ankle stepping on a banana peel.”

Me: *speechless*

Coworker #1: “We work with some real geniuses, [My Name].”

License To Kill The Sale, Part 2

, , , , | Right | January 23, 2018

(I’m a cashier at a well-known toy store chain. This particular store is an express location set up just for the holiday season, as part of an outdoor mall. It is not uncommon for shoppers to make their purchases and leave the items at the store to pick up later. This customer is an adult.)

Customer: “If I buy something here, can I leave it with you until I finish shopping?”

Me: “Sure. I would just need to look at your ID before and after, to confirm who you are and which order is yours.”

Customer: “But I don’t have my ID.”

Me: “You have no form of identification at all? A driver’s license?”

Customer: “No, I don’t carry any around with me. I shouldn’t need one to just come get some toys!”

(I’m baffled that an adult had no way to identify themselves to any official entity. She ended up leaving without buying anything. I hope she wasn’t driving home without a license!)

Related:
License To Kill The Sale