An Interesting Case Of A Wandering Case

, , , , | Right | January 10, 2018

(A customer approaches me carrying an iPad in an expensive designer case, neither of which we sell.)

Me: “Hi, how can I help you today?”

Customer: “I found this in a basket. I really like the case, but do I have to buy the computer, too? I just want the case.”

Me: *fighting off a head-desk moment* “Well, we don’t sell iPads or accessories for them. I think that belongs to another customer.

Customer: “Oh, so, should I leave it with you?”

Me: “Yes.”

(Later, I found the owner’s business cards inside the case, called her, and she came back literally in tears, she was so happy. She wanted to thank the person who “turned it in” and tried to buy it.)

In Good Company Name

, , , , , , | Right | January 10, 2018

(I work as a receptionist for a manufacturing company, so I handle all incoming calls.)

Me: “Good morning! [Company], how can I help you?”

Caller: “Hi! Is this [Company]?”

Me: “Yes, it is.”

Caller: “So, this is [Company]?”

Me: “Yep. This is [Company].”

Caller: “Oh. Just making sure I was calling [Company].”

Me: “That’s us, all day, everyday.”

(This actually happens a lot throughout the day, believe it or not.)

Not Very Closed Minded, Part 27

, , , , | Right | January 10, 2018

(I work at a one-hour-turnaround personalised gifts store. It’s closing time and all the computers and lights are turned off, but the shutter is still open. A customer rushes in, anyway.)

Customer: “Are you closed?”

Me: “Yes, but we can take your order for tomorrow.”

Customer: “For tomorrow? But you do things in one hour!”

 

Related:

Not Very Closed Minded, Part 26

Not Very Closed Minded, Part 25

Not Very Closed Minded, Part 24

No ID, No Idea, Part 32

, , , , , | Right | January 10, 2018

(I work as a security guard at a nightclub. A group of guys appearing to be tourists are all standing in line. They look fairly young.)

Me: *to the first guy in the line* “May I see your ID, please?”

Guy: “What? No, I left my passport back at the hotel.”

Me: “I’m sorry, but without a valid ID I can’t let you in.”

Guy: “I swear to you I turned 18 just last month. You have to believe me!”

Me: “I believe you.”

Guy: “YES!”

Me: “The age limit here is 20.”

Related:
No ID, No Idea, Part 31
No ID, No Idea, Part 30
No ID, No Idea, Part 29

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This Is Why We’re In A Recession, Part 72

, , , , , , , | Right | January 9, 2018

(I work as a cashier for a company that requires me to ask a set list of things during the transaction. This particular day, I am working express.)

Me: “Hi there! Did you have a loyalty card?”

Customer: “No.”

Me: “And did you need any bags?”

Customer: “One.”

(I finish scanning in his items.)

Me: “And that’s everything? Your total comes to $60.14, please.”

(The customer pulls out his debit card, flashes it at me, and sticks it in the machine. He pauses, and looks back up to the display screen with a confused look on his face.)

Customer: “The ’60’ on the screen. What’s that?”

Me: “That’s your total, sir.”

Customer: “My total? WHAT’S THAT?!”

(I then had to explain what a “total” was. He paid and left after that.)

 

Related:
This Is Why We’re In A Recession, Part 71
This Is Why We’re In A Recession, Part 70
This Is Why We’re In A Recession, Part 69

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