Their Knowledge Of Steak Is In Need Of Beefing Up

, , , , , | Right | June 21, 2017

(I work at a fairly nice restaurant on the till/ordering counter. Customers have to open a tab and order at the counter. After that they can pay, order drinks and desserts, etc. from their tables.)

Customer: *orders a rib eye steak*

Me: “And how would you like that done sir?”

Customer: *said loudly with explosive breath* “BEEF.”

Me: *thinking he misunderstood what I had asked* “Sorry, I meant how would you like that cooked?”

Customer: *same inflection* “BEEF!”

Me: “Uh… yes, sir, all our steaks are beef. How do you like your steak? Rare, medium, well done?”

Customer: “BEEF!”

(This goes on for a couple of minutes, with me trying to find a way to ask the customer how he wants his steak done that he would comprehend. Our manager has a policy that every customer has to confirm what they want before we cook it and he takes pains to check we are doing it right. The manager comes out to see why no order has been put through on my till for a little while and he sees I’m having an issue. He grumpily sends me to the kitchen while he tries to deal with the customer. Five more minutes pass.)

Manager: “Yeah… he wanted a beef steak. Go have a break.”

Ensuring That They Can’t Be Insured

, , , | Right | June 21, 2017

(I work in an eye doctor’s office, selling eyeglasses. This happens entirely too often.)

Customer: “Do you take my insurance?”

Me: ” Well, what’s your insurance?”

Customer:” I don’t know…”

Me: “Well, do you have your card on you?”

Customer: ” No, why would I need that?”

Forever Under 21

, , , , , | Working | June 20, 2017

(I just turned 21 a few days ago and so my mom and granny decide to take me with them to spend a weekend in Louisiana, to go to a few of the casinos there. I have a current driver’s license, but it dates to when I was 17 or 18 and has “UNDER 21 UNTIL [Date three-to-four days ago]” in red letters in the upper right hand corner. At the first two casinos we go to, they just looked at the ID and let me enter and sign up for their perks and the like, but the third one goes a little differently than we planned. Having gone through the song and dance twice before, I’ve already got my ID card in my hand because I already know what to expect.)

Security Guard: “May I check your ID?”

Me: “Sure thing; here it is.”

(I hand it to him and was expecting to get it back after a few seconds after he verified that I was 21, but NOPE!)

Security Guard: *handing my ID back* “Sorry, can’t let you in.”

(All three of us, almost at the same time, speak up about the decline.)

Me: “What?”

Mom: “And why not?”

Granny: “Excuse me?!”

Security Guard: “It says he’s under 21.”

(My mom and granny are both about to speak when I look at them, non-verbally telling them to let me deal with it.)

Me: “Excuse me.” *I hold the ID and point to the date listed under the “UNDER 21” notice which, as I stated before, was a few days ago* “It also say until [Date], see. ‘Under 21 until [Date].’”

Security Guard: “Sorry, but I can’t let you in with an ‘Under 21’ license due to the law.”

Me: “Excuse me, but I went to both [Casino #1] and [Casino #2] without an issue. Can you get your supervisor here, please?”

Security Guard: “He’ll tell you the same thing, but fine, if you want to waste my time!”

(He pulls what I presume to be an in-line mic and says what I can only guess to be a code for assistance. Afterwards, he motions to my mom and granny.)

Security Guard: “You two can go in, but he has to stay out here.”

Mom: “That is my SON! If you’re not going to let him in, I’m not going in!”

(He just releases a bit of a huff and says more code into the mic, and after a few moments the supervisor comes… followed by a police officer.)

Supervisor: “What seems to be the issue here?”

Security Guard: “He’s trying to get in but has an ‘Under 2’1 license and these two are claiming to be his mother and grandmother to try to get him in.”

Mom: “We aren’t ‘claiming to be’ anything!”

Supervisor: *to me* “Can I see your ID, please?”

(I hand him my ID and quickly I see the supervisor narrowing his eyes before dismissing the police officer.)

Supervisor: “Did you even bother to see his date of birth?”

Security Guard: “No, why should I? It very clearly says that he’s under 21.”

Supervisor: “It says he WAS under 21 until about a few days ago! His 21st birthday just passed!”

Security Guard: “Then why is it still there?!”

(At this point the supervisor just shakes his head and begins to escort my mom, granny, and me into the casino room and towards the sign up area for player cards. After we sign up and/or update information, he takes our player cards and walks me over to one of the machines that checks point balance and perks. He slips my card into it and then starts entering some codes and does the same for my mom’s and granny’s cards.)

Supervisor: “There you go. In addition to each of your birthday bonus and rewards — happy birthday to all three of you, by the way — I added another $21 in bonuses for the hassle. Now if you’ll excuse me, I have other things I need to do.”

(I don’t know what the “other things” were but when I had to leave the area about 30 minutes later to use the restroom the original guard was gone and replaced with a new one. A quick flash of my player card and I was back in the area without problem.)

When Homework Doesn’t Work

, , , | Learning | June 20, 2017

(Our teacher has a rule that any work we don’t complete in the lesson is to be completed as homework. However, as she doesn’t care much for homework either, she usually gives up 10 minutes at the start of a lesson to catch up.)

Friend: *huffs* “I hate homework!”

Teacher: “I do, too…”

Friend: “Why do you force it on us, then?”

Teacher: “[Friend], I’ve taught you for three years. My policy has always been the same. If you have homework, it’s your fault.”

Friend: “It’s a stupid policy. Why can’t you just not give us homework?”

Teacher: “Because then you would never get your work done.”

Friend: “What do you mean?”

Teacher: *sighs* “Every time you have homework, it is because you didn’t finish your work off in the lesson.”

Friend: “Wait, what?”

Teacher: “Why do you think [My Name] and [Other Friend] have never had homework?”

(Friend looked at all of us as though this was a shocking revelation. Three years! It took him three years to clock on!)

Please Don’t Be Here For Too Long

, , , | Right | June 19, 2017

(I work at a coffee shop in a rather posh mall. I am quite new at this job and have no experience at working before.)

Customer: “I’d like a [Coffee Beverage] to have here.”

Me: “Of course. May I have your name, ma’am?”

Customer: “…”

Me: “Umm, sorry, ma’am. May I have your name?”

Customer: *glares at me* “I’m having it here.”

Me: “I know that, ma’am, but may I please have your name?”

Customer: “WHY WOULD YOU NEED MY NAME WHEN I AM HAVING IT HERE?!”

Me: *startled* “Sorry, but we need it so that we can call out your name at the pick-up counter and give you the correct beverage.”

Customer: “I. Am. Having. It. HERE!”

Me: “I am aware of that but we still need your name, ma’am.”

Customer: *mumbles incoherently while continuing to glare at me*

Me: *writes down any name that came to mind* “Thank you, ma’am, and have a nice day!”

Customer: *rolls her eyes and walked away looking annoyed*

(I was flabbergasted and genuinely confused for the rest of the day as the customer was a regular and had had no problem cooperating on past visits.)

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