The Drive-Thru At Pride Rock

, , , , , , | Working | March 2, 2018

(The sandwich shop I work at allows phone-in orders for pickup, which people usually order under just their first name. Occasionally, that causes some confusion, because when you got multiple orders under the same first name, you have orders under Michael, Michael 2, Michael P., Michael Smith, Mike from (Employment), etc. It isn’t uncommon to accidentally hand the wrong “Michael” bag to the wrong Michael, especially if they have similar orders. I start getting creative when I take phone orders.)

Customer: “…and my name is Michael. When will that be ready?”

Me: “Ooh, sorry, dude. I already have an order for a Michael, and I want to make sure your order doesn’t get confused. Do you like The Lion King?”

Customer: “Haha, yeah?”

Me: “Okay, cool! You want to be Simba? I’ll put you down as Simba. Your order will be ready in fifteen minutes, Simba!”

(Later, my boss walks by my queued-up orders and sees all of the names on the bags.)

Boss: “What is this?

Me: “What?”

Boss: “Lindsay… Tinkerbell… Michael… Frankenstein… Judy… Spartacus…”

Me: “I didn’t want multiples of the same name in my queue; that way we don’t make mistakes on the order.”

Boss: “Well, how is anyone supposed to know which order is whose?!”

(A customer approaches the counter:)

Customer: “Hakuna Matata! My name is Simba and I ordered a meatball sub for pick-up!”

Me: “’Sup, dude. You getting a drink and chips with that?”

Boss: “AND STOP CALLING THE CUSTOMERS ‘DUDE’!” *stomps off*

1 Thumbs
1,670

Soda, So Dumb

, , , , , , | Working | February 28, 2018

(I’m at a grocery store. It’s shortly before the store closes and their sale prices end. It’s a location I’ve never shopped in before, but I have been visiting a friend nearby, so I stop in. There are very few customers in the store, which is a bit surprising. I’ve been charged with purchasing the soft drinks for a large party and am buying 12-packs in a variety of flavors. Most of my shopping has been done on previous days and I’ve limited the purchases to 12 twelve-packs during each stop to avoid depleting the shelves. This store has stacks and stacks of the product, which surprises me, as the price is quite low and the other locations I’ve shopped at have limited quantities due to the large volume of sales.)

Cashier: “I’m sorry. I can only sell four 12-packs to you; we have to limit the sales so we don’t run out of product. Which would you like to buy?”

Me: “Really? The store is nearly overrun with the soda and the sale ends in an hour. Do you think you’re going to run out before then?”

Cashier: “That’s our policy and I can’t make any exceptions.”

Me: “May I speak with the manager, please?”

(The manager confirmed that this was the case and I would be only allowed to buy four, also that I wouldn’t be allowed to purchase more if I left the store and re-entered. I left, not purchasing anything, and made a hasty drive to the location near my home where I usually shop to get the rest of the soda. As expected, the supply was depleted, but I managed to find what I needed and check out with no issues. I mentioned my experience to the cashier, and she knew exactly to which store I’d been and related that the particular store has very low sales numbers and always has loads of unsold product at the end of special promotions, and the management there can’t figure out why.)

1 Thumbs
549

The Wild, Wild Wet

, , , , , , | Working | February 28, 2018

My dad traveled to Japan a while ago from the USA. When he was at a restaurant, he wanted to order fish.

He asked if some fish they had were wild fish or farm fish. In the US, some fish are caught in the wild, and some are from fish hatcheries where they were fed and raised for consumption.

His waitress didn’t know what my dad meant, and after a while she brought her manager.

My dad asked again whether the fish were wild-caught or farmed. The conversation went on for a few minutes.

After a while, the manager smiled and talked to the waitress in Japanese. Although my dad can’t speak Japanese, the conversation’s meaning was clear due to hand gestures.

The manager told the waitress that the stupid American was asking whether the fish were grown in dirt on farms (pretending to swing a garden rake and other farming motions), or if the fish were hunted in the wild by cowboys (as he pretended to throw a lasso)!

The waitress and manager both had a good laugh about that. My dad just ordered the fish.

1 Thumbs
325

A Failed Delivery

, , , | Working | February 27, 2018

(I work in customer service for a big online store. Since the store is only online, we get a lot of customers calling or emailing us on a daily basis, and because we pay and do all the shipping, we also have to call [Delivery Company] daily. I absentmindedly answer a call:)

Me: “Welcome to [Delivery Company]. This is [My Name]. How may I help you?”

(A coworker looks toward me in wonder, notices what I said, and tells it to the others. They all start laughing.)

Customer: *on phone, in wonder and amusement* “[Delivery Company]?! I thought I had called [Online Store]!”

Me: *noticing what I had said* “Sorry, it’s been a long day. Welcome to [Online Store]. How may I help you?”

(Not my proudest moment, but at least we were too busy for my coworkers to start teasing me about it.)

1 Thumbs
304

Someone’s Gonna Pay On Valentine’s Day

, , , | Working | February 26, 2018

My boyfriend calls a restaurant to make a dinner reservation for us for Valentine’s Day. When we get there, the restaurant is packed, and there are a bunch of people waiting right inside the door.

My husband goes up to the host and says we have a reservation. He confirms our name and tells us that they don’t typically take reservations for Valentine’s Day, but the guy who took it was new and didn’t know that. He says that since they took the reservation, they will honor it, so they show us to a table right away. We get some dirty looks.

I know it wasn’t our fault, but with all those people waiting, we felt kind of bad.

1 Thumbs
379