A Good Sign(s) Of The Times

, , , , , | London, England, UK | Hopeless | April 19, 2016

(I am deaf, and so I communicate mostly by reading lips and using BSL (British Sign Language). I frequent a coffee shop every day on my way to work, but since the place is always busy and in a rush I usually have my order written down to speed things along. This time however, was different.)

Me: *hands barista my order on paper*

Barista: *looks down at the paper, and then up at me, and then beams a huge smile*

(All of a sudden, the barista starts talking to me in fluent BSL!)

Barista: *in BSL* “Hi, I was hoping I’d catch you today!”

Me: *replying in BSL* “You know BSL?”

Barista: “Just a little. Ever since you’ve been coming in and felt like you had to write your order down on paper, I didn’t feel comfortable with it. I think you should be able to order just like everyone else, so I started learning BSL. How am I doing?”

(At this point I start tearing up, and am so emotional I can barely sign.)

Me: “I think… that’s one of the kindest things anyone has ever done for me.”

Barista: “It is absolutely my pleasure. Now, shall I get you your regular?”

(It has been years since that encounter, and every day the barista was there we would have a small chat in BSL. She has since left but we remain in touch and I always thank her for that day when someone learnt a whole language just to make me fit in.)

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Warrants A Good Action

, , , , | AB, Canada | Hopeless | April 18, 2016

(I’ve been pinching pennies for months. My house in a town three hours away has been listed for sale for five months and I’m living in a tiny rental room near my new job, so I’m paying for my house, taxes, bills, plus a rental, and finances are tight. I found out a few days before that my transmission needs to be fixed for $2700 or replaced for $3500. This bill will cripple my finances at this time. I am at a dealership service department.)

Me: “I’m here to drop off my car for an inspection; I’m really really hoping it’s covered under warranty. Can you call me if the bill is going to go over $100?”

Serviceman: “Yes, we sure can. If the repair turns out to be under warranty then the inspection is covered, too. If not then the inspection fee is less than $100 for sure.”

(Six hours later…)

Serviceman: “Hi there, has your car had any work on it in the past on the transmission?”

Me: “Yes, there was a fix to the axle or something in January. I’m sorry; I don’t remember all the details anymore, though.”

Serviceman: “Did you pay for that work? Where did you get it done?”

Me: “In [Other Auto Repair Shop].”

Serviceman: “Well, they used the wrong part and that fix would have been covered under your warranty, so I’m going to cover this whole mess under your warranty so it won’t cost you anything else.”

(He couldn’t have been nicer about it! I’ll be taking them some freshly-baked treats when I get my car back later this week!)

Park That Thought(fullness)

, , , | Worcester, MA, USA | Hopeless | April 11, 2016

(During our mother’s final days, my sister “camped out” at the hospital with her for days on end. The parking garage charged an hourly rate, with a maximum of $8 per day. My sister hands the parking ticket to the cashier on her way out.)

Cashier: *not looking up* “That will be $24.”

Sister: *in tears, tries to count out the money*

Cashier: *looking up, sees my sister, and immediately tears up the ticket* “Oh, you lost your ticket. That will be $8.”

Fries Are Good For The Soul

, , , , | Boulder Creek, CA, USA | Hopeless | April 10, 2016

(I don’t feel like cooking so we drive into town to a local franchise. My husband, small son, and I are the only customers in the store. We have just been brought our food when three teen boys come in drenching wet and sit down at the next table. We overhear them:)

Teen #1: “We have to buy something or they’ll kick us out. Mom won’t be here for 20 minutes.”

(They started to pool their money counting out change. Then go to the counter to order.)

Teen #1: “Small fries and some water, please.”

Teen #2: “Same for me, please.”

Cashier: *to third teen* “And for you?”

Teen #3: *embarrassed foot shuffle* “Just water, please.”

(A few minutes later the cashier, a middle-aged man whom I believe is the owner, comes out with three orders of fries.)

Teens: “We just ordered two?

Cashier: “Well, he should have something, too.”

(It was a small gesture, and though we didn’t normally eat fast food, we always went there because of their kind act.)

Tipped The Scales Of Kindness

, , | KY, USA | Hopeless | April 9, 2016

(My family and I are at a restaurant in Kentucky. The place seems a bit disorganized. This happens after my dad gets the bill.)

Waitress: “The total is [total].”

Dad: “Are you sure? That seems a bit low.”

(The waitress lists off items on the bill checking everyone’s order is listed.)

Dad: “Anyone’s missing?”

Sister: “Mine is; I got the grilled chicken sandwich and a drink.”

Waitress: *adding that in* “Okay the total is [total].”

(My dad paid the new total, then went down the menu and added up everything we got. He guesstimated that the waitress had still charged him about ten dollars too little so when we left he left a large tip to cover it so it wouldn’t come out of her pay.)

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