An older woman comes into the store. 

Old Lady: “My daughter told me I need to get an iPad.”

Me: “I can help you with that. Do you know what kind you’d like?”

Old Lady: “An iPad.”

Me: “Okay, well this is our range here.”

Old Lady: “Which of these is an iPad?”

Me: “They all are, ma’am. If you could tell me what you’d like to use it for, I might be able to suggest the best one for you.”

Old Lady: “Let me call my daughter and I’ll check.”

I leave her to it and then she comes up to the counter with the empty iPad box. I process the purchase and get a sealed new box from the back for her.

Me: *Handing it to her.* “You’re all set! Enjoy your new iPad!”

Old Lady: “Oh, thank you!”

She continues to stand there, expectantly.

Me: “Is there anything else I can help you with?”

Old Lady: “What does it do?”

A customer comes in and slams a standard computer mouse on the counter.

Customer: “I bought this mouse from you and it’s not working! I only got it last week!”

Me: “It’s a wireless mouse, so it runs on batteries. Did you charge them?”

Customer: “Of course, I’m not an idiot! I put in the right rechargeable batteries, and it worked fine at first!”

I open the back and do indeed see two triple-A’s in there. I replace them with two of my own that I keep around for troubleshooting purposes, and sync the mouse to my computer.

Me: “It seems to be working fine. I think your batteries just ran out.”

Customer: “But they’re rechargeable batteries!”

Me: “Yes. When was the last time you recharged them?”

Customer: “What do you mean?”

Me: “When was the last time you put the batteries into a charger?”

Customer: “Don’t they recharge in the mouse while you aren’t using it?”

Me: “I think I’ve found your problem!”

I work in a higher-end electronics store. I am a bit bored for one shift, so I apply for one of our store credit cards just to see what I’ll be approved for, not to mention that it’s good to get the assist on the credit rating.

I am approved for $5,000, which is cool, but then I totally forgot about it while I wait for the card to get mailed to me.

A couple of weeks later, one of my staff asks me to come to the computer section.

Some guy is there trying to buy two high-end laptop computers… WITH MY CREDIT CARD!

Me: *Playing it cool* “Sir, for a purchase of this value, we need to go through a few procedures. Do you mind waiting a moment?”

Customer/Thief: “Sure, whatever.”

I take my staff member aside and get him to call the police while I keep the customer busy.

Me: “Would you like to purchase our extended warranty?”

Customer/Thief: “No.”

Me: “Are you sure? They cover any accidental damage for five years and—”

Customer/Thief: “I said, no!”

Me: “Oh, it looks like the exact model you wanted isn’t in the back at the moment. Shall we order it for you for collection or—”

Customer/Thief: “Jesus, what’s wrong with you people?!”

And so on, until the police actually showed up and this thief realized I’d been stalling him.

I found out that he got into my mail somehow, found the card, and made a beeline for our location in the most remarkable coincidence! Even the arresting officers had never seen anything like it! 

The look on the thief’s face when he found out made the whole thing worth it.

I work in the computer department at an electronics store.

Customer: “I need help with my Mac!”

Me: “What seems to be the problem?”

Customer: “I can’t open up my mail! It’s my husband’s fault.”

Me: “Why do you say that?”

Customer: “The batteries were running low in the mouse, and he put new batteries in. Since then, my email has stopped working.”

Me: “I really don’t think that the two are related.”

Customer: “Then you’re incompetent! They shouldn’t let you work with computers! It happened around the same few days as when my husband changed the batteries, so it has to be that!”

I was able to figure out her technical issue, but her marriage issue was beyond my scope. She HAD to be angry at her husband no matter how I explained it. Poor guy!

During the craze of 3D TVs, a customer is testing out a display unit by wearing some of the 3D glasses.

Customer: “Do you sell 3D glasses I can use outside? I want to see what the world is like in 3D!”