Gamers Have To Band Together

| NJ, USA | Right | December 10, 2012

(A demo for Rock Band has been set up at the electronics store I work at. I hang around the game section to answer questions and help out. I see two kids, about 8 or 9, who are playing the guitars on easy, while a very pregnant lady is playing drums. I assume they’re all together until another woman storms up.)

Woman: *to the boys* “I told you not to play these games! They’re bad for you!” *turns to the pregnant lady* “You’re setting a bad example! Don’t you know how horrible video games are for kids?! Your poor child!”

Pregnant Lady: *smiling, but not stopping* “Actually, music proficiency is linked to having advantages in math and study skills and video games, and when used correctly can instill time management and problem solving skills.” *does a difficult drum riff* “If my ‘poor child’ does half as well as his gamer parents, he’ll have at least two degrees, and a successful medical career.”

(The pregnant lady finishes the song, scores 90% on expert, and gets up. She smiles and leaves the demo. I held up my fist on the way out and she fist-bumped me. The other woman couldn’t pull her two kids away fast enough.)

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Too Much Information For Too Little Intelligence

| Canada | Right | December 5, 2012

Customer: “I saw a paper shredder on your website saying it’s 50 bucks off for your Black Friday sale. Is that true?”

Me: “Probably… let’s check the flyer.”

(I look, but can’t see it in the flyer anywhere.)

Me: “Was it possibly an online-only sale that you saw?”

Customer: “No, it said online and in store, Friday only!”

Me: “Okay, let me check the website, then. I don’t see it in the flyer for some reason.”

(I look it up and see that it is in fact advertised on our website, from Friday-Tuesday.)

Me: “I’m not sure why it wasn’t in our flyer, but yes, there is a paper shredder for 50 dollars off for the Black Friday sale. The sale starts on Friday, but for this item, it will still be on sale until Tuesday. I would still come in on Friday though, just in case, because they might sell out on the first day.”

Customer: “Ugh! Is it on sale on Friday, or not!?”

Me: “Umm, yes. It goes on sale on Friday and stays on sale until Tuesday.”

Customer: “So, it’s on sale on Friday?”

Me: “…Yes.”

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Does Not Com-Poo-te

| TX, USA | Right | December 1, 2012

(I work at a computer repair store.)

Me: “Hello, sir. How can I help you today?”

Customer: “Yeah, my laptop won’t turn on.”

Me: “Okay, let me check it out for a few minutes and see if I can’t figure out what’s going on.”

(I proceed to run my typical quick diagnostics when a computer won’t turn on. I try a different AC adapter, hold down the power for 30 seconds, etc. but nothing seems to work.)

Me: “Well, sir, it looks like it’s still not wanting to work, but I can send it out for a fee. What happened to it?”

Customer: “Well, my toilet exploded on it.”

Me: “…Excuse me… what?”

Customer: “Yeah, my toilet exploded on it.”

Me: “Yeah, unfortunately we can’t fix that, but we have a bunch of new laptops you can look at.”

(I then proceeded to scrub myself all the way up to my elbows in the bathroom, appalled that he didn’t tell me that until AFTER I had handled it!)

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Who Knew, Part 2

| Charlotte, NC, USA | Working | October 30, 2012

(At the electronics store where I work, one coworker has taken it upon himself to systematically rename every area of the store, much to the annoyance of several of us. I come back from vacation and discover he has been assigned customer service in my absence. It should also be noted that I am a HUGE Doctor Who fan.)

Me: “So, anything interesting happen?”

Coworker #1: “Not really. Oh! But I did rename the area!”

Me: “…Oh?”

Coworker #1: “Yeah. This is now called the Time Machine. Get it? Because you all can go back in time and correct mistakes with purchases!”

Me: *speechless*

(About that time, another coworker of ours, Coworker #2, who is nearby and overheard the exchange, decides to join in. Coworker #2 is normally quiet and very shy, so it’s a bit of a shock at how vehemently she suddenly speaks up.)

Coworker #2: “Excuse me, but no. It isn’t the Time Machine, it’s the TARDIS. Because the only time machine that is even worthy of being mentioned IS the TARDIS, and at least that will be ONE not lame name we’ll have in this place!”

(Needless to say, Coworker #2 and I have become good friends since!)

Who Knew

Apps Never Have An Off Day

| HI, USA | Right | October 29, 2012

(I am helping a customer become familiar with his new product by showing him how to turn it on and off.)

Me: “If you press and hold the button on the top right hand corner of the device, you’ll see an icon on the screen that you can slide to turn it off.”

Customer: “Oh. I thought they would have an app for that.”

Me: “What do you mean?”

Customer: “They have apps for everything else, so why not for turning it off? That seems silly.”

Me: “Well, how would you turn it back on if it’s off and you can’t use the screen to get apps?”

Customer: “Oh… well, I thought it was clever!”

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