Customer: “I can’t find white ink for my printer.”

Me: “They don’t make white ink for this kind of printing. If something is white, the printer assumes the paper is also white and skips those sections of the printing to save ink.”

Customer: “Well, I don’t want it assuming anything! I’m just gonna open it up and see if I can put some white in there.”

Me: “Sir, I strongly recommend you not do anything to tamper with the inside of your printer! I assure you it doesn’t need white ink.”

Customer: “It’s not ink! I’ll use White Out!“

And with that, he stormed off to destroy his printer.

I work at an electronics retailer. Most of these types of stores typically offer an insurance/extended warranty. I am required to offer it to every customer, and I do.

In walks a woman in her late forties. There is an old couple in front of her, and as I’m selling them a smartphone, they need a bit of advice on how it works. It doesn’t take more than around five minutes, but that’s obviously too much for this woman. As the older couple is leaving:

Customer: “Finally! Took you long enough! Wasting my time!”

Me: “Sorry for the wait, ma’am. Some of our customers need some extra time getting set up, but I promise you’ll receive the same level of service as they did.”

Customer: “None of that s***! I’m already pissed off! Now, I want [Latest Model Smartphone], and I am already delayed, so hurry up!”

Me: “Do you want insurance on that—”

Customer: “Hurry… up! None of that upselling BS!”

I left it at that. She paid and stormed out.

Five minutes later, she was back. She had put the new phone on the roof of her car and then driven off. The phone had slid off the roof and broken.

It was a good day to be me.

Customer: “I want to ask a question about these LED TVs.”

He pronounces it “led”, not “L.E.D.”

Me: “How can I help you, sir?”

Customer: “How much of it do I watch before I get LED poisoning?”

Me: “Uh… no.”

Customer: “I want [item], but I don’t want anything made in China!”

Me: “That might be difficult, sir, as quite a lot of our electronics are assembled in China.”

Customer: “Find me some, or you’re not getting my business!”

Me: “May I ask why you don’t want anything made in China?”

Customer: “I don’t want to support those [Asian slur]s! I support American businesses only!”

Me: “I see. Sir, I note you’re using an iPhone.”

Customer: “Yes, I am! They’re an American company!”

Me: “Yes, they are, but would you mind reading what’s on the back of your phone for me?”

He puts on his glasses and reads aloud the small text on the back of almost every iPhone: “Designed by Apple in California. Assembled in China.”

I hear about people going pale all the time, but I think this is the first time in my entire life I have ever actually witnessed it. Finally, he erupts into a rage and storms out.

Customer: “You’re all f****** communists!”

Our store has this client who religiously comes into the store five minutes before closing. He never wants any help with anything and will spend an hour walking around the store doing absolutely nothing.

He is always just browsing, and he comes at this time because he knows no one else will be there and he wants the store to himself in peace. In the eyes of the staff, he’s a real self-absorbed person who thinks the retail world revolves around him and we are here to serve him.

After witnessing this a few times, and after clearing it with the head office, my manager waits for this guy to show up again, and as expected, five minutes before closing, in walks Mr. Entitled.

The manager walks up to greet him.

Manager: “Do you need any assistance?”

Mr. Entitled: *As per the expected response* “No, thanks. I am just looking around.”

The manager puts his hands on the guy’s shoulders and starts to rotate him 180 degrees. Mr. Entitled is naturally confused.

Mr. Entitled: “What are you doing?!”

Once he’s fully rotated, the manager says:

Manager: “Okay, you have looked around. Now you can leave!”

Naturally, Mr. Entitled was not at all impressed. He made demands and threats about calling the head office, etc., but as it was cleared by the company, no one ever heard anything more about it and he was never seen near closing time again.