That Was Not A Uniform Response

, , , | | Right | May 16, 2019

Customer: “Hi. I have an item put aside on reserve.”

Me: “No problem. Do you have the reservation number there at all?”

Customer: “Yep, it’s [store number] foxtrot, sierra… umbro?”

Me: *trying not to laugh* “Uniform, actually, but good try!”

(I retrieve the reservation and process the sale, still trying not to laugh, until it gets too much and giggles burst out of me.)

Customer: “Yeah, that was stupid, wasn’t it? Why do I even try…”

Not Quite The Brightest Spark

, , , | Right | October 4, 2018

(I am serving a woman buying lightbulbs and other electrical bits and pieces. NOTE: We do not sell non-electrical related hardware.)

Customer: *as I finish the sale and hand her the items* “Thank you very much. Oh! You don’t sell [type of flask that keeps hot things hot and cold things cold], do you?”

(I look at my manager, a surprised look on my face. He returns the look.)

Me: “No, sorry, we just do electricals. You would need to go to [Hardware Store across the road] for that.”

Customer: “That’s okay, I’m going there anyway; just thought I’d ask here!”

(I don’t get why she asked us if she was going to the other shop anyway!)