We Still Don’t Think She Gets It
Customer: “Can I split the payment evenly over these two cards?”
Me: “Normally, I could, but these two cards have different names.”
Customer: “Oh, this one is my daughter’s.”
Me: “Is she here?”
Customer: “Of course not. That’s why I have her card.”
Me: “I can’t accept payment on her card without her being present.”
Customer: “Well, why not?!”
Me: “That would be fraud, ma’am.”
Customer: “And that’s… bad?”
Me: “Yes, ma’am, it could mean jail time.”
Customer: “Well, put it all on my daughter’s card, then. Some jail time would do her good.”