Blood-Stained Clothes

, , , , | Right | April 14, 2018

(The dry cleaner where I work is a drop off/pick up store; the plant is 20 miles away. The last delivery is supposed to be at 5:00 pm, but is going to be late as there was a severe car crash.)

Customer: “My name is [Customer].”

(I look up his name and see his clothes are among the ones late.)

Me: “Sir, I am sorry, but the truck is late because of a major car accident. He should be here in about thirty minutes.”

(He must have had a really bad day, because he launches into a tirade.)

Customer: “I want my clothes now!!”

Me: “I am sorry, but this situation is out of my control.”

Customer:No excuses! I have to be on a plane in one hour and must have them!”

Me: “I am sorry to hear that. I do hope there were no casualties involved in that car wreck that is preventing you from picking your clothes.”

(He left.)

Unfiltered Story #108246

, , | Unfiltered | April 4, 2018

I work in a drop off and pick up center on a military base. All the cleaning is done in our main facility and delivered everyday. My manager has to drive over 50 miles from the main facility to the base. So it would be understandable if he was late now and then. Most of customers are very understanding, unless you are a self-righteous entitled dick. Today he was 20 minutes late, and as always my customers were understanding. Except the self righteous entitled dick. He walked in at 4:10 and tosses his ticket on the counter.

Me: “I’m sorry, sir, my delivery is running a little late. It should be here soon.”

Customer: “But it should have been ready by 4:00,” he argues jabbing the time stamp on the ticket with his finger.

Me: “I understand, sir, and I’m sorry for the inconvenience. Last I spoke to him he was at the gate. He should be here in ten minutes.”

Customer: “It doesn’t take ten minutes to get here from the gate. It takes at least 20.”

Me: “It always takes me ten minutes to get here from the gate.”

Customer: “Not unless you’re speeding.”

All I can do at this point is shake my head. I am a very safe driver, and always drive the speed limit, especially on a military base. He grudgingly leaves and my boss pulls in five minutes later. As I help my boss load the drop offs into the car, self righteous entitled dick comes back and I follow him in to process his order. The second I hang it on the pick up rail, he tears into it counting each piece (which is not a problem. I encourage my customers to check their orders before leaving.)

Customer: “Well, I guess I’m missing two.”

I check the ticket.

“There should be 13 items,” I say before I double check the count.

Customer: “What, you don’t believe me?”

I ignore him and keep counting.

Me: “13 items.”

So, he double checks while I watch him carefully.

He says nothing and pays.

Me: “Thank you, sir. Have a nice weekend.”

Still silent, he walks out.

How To Be A Stain In The Neck

, , , , , , | Right | January 19, 2018

(I always go to one particular local dry cleaner, because it’s run by an older lady with an amazing personality, and I often get into hilarious conversations with her when I drop off clothes. This is a story she relates to me about some of her other customers.)

Customer: *over the phone* “Yes, hello. How do I get this stain out of my shirt?”

Cleaner: “Well, if you bring the shirt in, I would be happy to clean it for you.”

Customer: “Oh, no, I don’t need you bring it in; it’s just the one stain, so you can just tell me how to clean it.”

Cleaner: *thinking, “that’s not how a dry cleaner works”* “Okay, I’ll try… What kind of fabric is the shirt?”

Customer: *impatient sigh* “It’s my favorite dress shirt!”

Cleaner: “Uh, okay… What kind of stain is it?”

Customer: “You’re supposed to be the expert, here! Why can’t you tell me anything?!”

Cleaner: “I just need to know—”

Customer: “No! I’m the one asking the questions, here! What is your problem?!”

Cleaner: “The problem is that I just don’t know how you expect me to see your shirt down the phone. Good luck with your stain!”

Not So Closed Minded: Holiday Special

, , , , | Right | December 27, 2017

(It’s the day after Christmas and my boss decided to keep our small dry cleaning store open even though many of our regular customers are on vacation. There are several employees currently working, including myself. Our store lights are on and there are several cars in our parking lot. I am standing in front of the store at the counter waiting to greet and serve customers.)

Me: *greets customer that just walked into the store* “Hello!”

Customer: *walks up to me with a confused expression* “Are you guys open today?”

Me: *hesitating to answer because I’m not sure if he’s joking* “Yes… we are!”

Customer: *looking relieved* “Oh, good! I have a coat in my car that needs cleaning. I’ll go get it!”

(As the customer left to retrieve the coat in his vehicle I looked around me to figure out why he could have possibly thought we were closed. Lights on, several employees busy completing tasks throughout the store, a parking lot with cars in it, and an unlocked door. I just laughed and shook my head before the customer came back in with his coat.)

Looks Like A Turd Warmed Up

, , , , , | Working | November 15, 2017

(My boyfriend is dropping something off at our mutual friend’s workplace, a cleaners. He also needs to use the restroom, way in the back of the store.)

Boyfriend: “Hey, [Friend], why is there the middle seat of a minivan back here?”

Friend: “Oh, that’s our nap couch.”

Boyfriend: “Um, okay.”

Friend: “Yeah, there’s a bunch of weird stuff in here.”

Boyfriend: “WHY IS THERE A MICROWAVE IN THE BATHROOM?”

Friend: “That would be the other weird stuff.”