Not Part Of The 99 Per Cent

| Glendale, AZ, USA | Right | November 19, 2013

(I’m currently working the front checkout and a man walks up to purchase his items, I scan all the items and bag them.)

Me: “That will be $19.86.”

Customer: “That’s way too much. You must have scanned it wrong.”

Me: “No, everything is there.”

(I then show him the screen so he can see.)

Customer: “That can’t be right. If that is $5.00, and that is $3.00—”

Me: “But it isn’t. They are $5.99 and $3.99—”

Customer: “Hold on! Let me show you.”

(The customer gets a pen and paper from my checkout and starts adding it up.)

Customer: “See, $5.00 plus $3.00 plus $7.00 equals $15.00. It’s showing up wrong.”

Me: “But it is $5.99, $3.99 and $7.99. It makes a difference.”

(By now, several other customers are waiting, so I pull out a calculator to show him.)

Me: “$5.99 plus $3.99 plus $7.99 plus sales tax comes out to $19.86.”

Customer: “Well, you NEVER mentioned SALES TAX!”

(The customer pays for the items and leaves. I begin helping the next customer in line.)

Next Customer: “Well, that was dumb.”

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Size Matters On Sign Matters

| Canada | Right | November 7, 2013

(It is my day off, but have to go into work to pick up some milk. On my way in, I notice several large signs on the doors informing customers that the debit/credit machines are down. As I stand in line, I hear customer and my coworker arguing.)

Customer: “This is ridiculous! You should really put up a sign if your machines are going to be down.”

Coworker: “There are signs on all the doors.”

Customer: “Well I didn’t see them; you people should make them bigger!”

Coworker: “They’re on all the doors, and are quite lar—”

Customer: “They should be BIGGER!”

Coworker: “Well how big do you need them, ma’am?”

Customer: “BIGGER!”

(At this point the woman throws her things on the counter and storms out, flipping off my coworker in the process.)

Coworker: “I think it’s break time.”

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Fifty Shades Of Grey

| FL, USA | Working | October 24, 2013

(A coworker and I are working on stocking makeup. We are discussing the strange names shades of nail polish have like ‘back to the fuchsia’ and ‘sugar daddy.’)

Me: “Let’s get naked!”

(My coworker’s eyes go wide.)

Me: “No no no, that’s the name of this color!”

Coworker: “Oh, thank god!”

Refunder Blunder, Part 2

| NY, USA | Right | October 3, 2013

(My coworker and I are relatively new, having only worked at the store for a couple of months. I work there more days a week than she does, because she has another job, so I am a little more familiar with how the store runs. We are the only two cashiers at the front of the store, and there is a decent sized line. I am ringing people up with no issues when I hear the customer my coworker is helping start yelling.)

Customer: “Look, I’m telling you, I didn’t get my refund in cash! I need it in cash! [Other location of store] put it on my debit card!”

Coworker: “I-I’m sorry, sir; let me ask how to do that.”

Customer: “Are you kidding? It’s a simple refund! Who doesn’t know how to refund money?”

(I finish helping the customer I am currently with and quickly run over to try and assist my coworker without having to bother our manager.)

Me: “Okay, so what’s the problem, sir?”

Customer: “I returned something at another location and I paid for it with my debit card and they credited it back to my checking account!”

Me: “I’m so sorry, sir; let me get my manager for you so we can clear this up.”

Customer: “Yeah, there we go; someone who actually knows what to do.”

(I’m about to page for the manager, but then my coworker shows me what the customer handed her. It is a refund slip from the different store from earlier in the day, showing that a refund of $108 was paid in cash to this customer.)

Me: “Sir, your refund slip says that you received a cash refund paid out from [other store], earlier today.”

Customer: *looks at slip, then suddenly gets quiet* “Oh, well, okay. Have a good day then.” *walks out of store*

Related:
Refunder Blunder

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This Worker Is A Real Headache

| Woodland, CA, USA | Working | September 13, 2013

(I have a migraine, but am out of medicine, so I run to the drug store, wearing sunglasses and rubbing my head.)

Clerk: *loudly* “Welcome to [store]! Did you find everything you need?”

Me: *whisper* “Yes. I have a migraine, so can we do this quickly and quietly?”

Clerk: *loudly* “Of course! Do you have a rewards card with us?”

Me: *whisper* “No.”

Clerk: *loudly* “Would you like to sign up?”

Me: *whisper* “No.”

Clerk: *loudly* “Are you sure? You could save a lot of money!”

Me: *whisper* “I’m sure.”

Clerk: *loudly* “This medicine might even be on sale!”

Me: *whisper* “I’m sure. Just let me pay.”

Clerk: *loudly* “Okay, then. Would you like a bag?”

Me: *whisper* “No.”

Clerk: *loudly* “Would you like a rewards card application, in case you change your mind?”

Customer Behind Me: “The poor thing has a migraine! Just be quiet, hand her the d*** medicine, and let her go already!”

Related:
This Coworker Is A Real Headache

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