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Swipe If You’ve Worked Retail!

, , , | Right | June 8, 2021

There is a sign on all the credit card machines that says, “Please swipe, chip reader down.” I pull out my debit card. The cashier has a look of horror on her face. She looks at the card and back at me.

Me: “Don’t worry. I can read. And I used to work retail.”

I swipe my card.

Cashier: “Thank you!”

Meanwhile, at the next register…

Customer: “WHY WON’T IT READ MY CHIP?!”

The cashier sighs.

Me: “How many of those have you had today?”

Cashier: “So many.”

They Can Only Focus On One Number At A Time

, , , , | Right | June 2, 2021

We have a rewards program to get sale prices, discounts, and coupons. To use the rewards, we can scan the card or type in the customers’ phone numbers. When asking a customer if they are part of the program, I always say:

Me: “Do you have a [card] or phone number to enter?”

I long ago lost count of the number of people who say, “No,” but after I back out of that screen, they say, “But I do have a phone number!” Maybe it’s just me, but I don’t understand why they can’t put that answer all in one sentence!

Battery Him With Kindness

, , , | Right | April 25, 2021

I need some batteries, which are kept behind the counter so no one steals them.

Me: “Some AA batteries, please.”

The cashier’s eyes actually water up with tears as he gets them for me.

Cashier: “Thank you for treating me like a human being.”

Poor guy. I can only imagine the day he had.

Doubling Down On The Deposit

, , , | Right | March 18, 2021

There is a store where you can rent a wet vacuum cleaner for free for like a week when purchasing a specific detergent. I use this service once or twice a year.

This year, I’ve been told that you have to provide a certain amount of money as a pledge, since there was a lot of trouble with devices which were returned damaged or even were never returned ever — despite the fact that you have to provide your ID along with the rental procedure.

As I was not sure if the amount was €400 or €200, and I don’t want to call in again and ask, I put €400 into my purse. Right as I proceed with the rental procedure and ask if it was €400 or €200, as I could provide both amounts, the employee states:

Employee: “We have so many people complaining about the €200 deposit and you’re actually bringing €400 with you; that’s something new.”

I hope I restored a little faith with how much I value their service.

Don’t Judge People, Period

, , , | Right | February 1, 2021

I have just moved apartments, and I am stocking up on all of the essentials. I’ve been putting things on the belt while the cashier scans them when he suddenly gets a look of disgust on his face and drops the box that he is holding.

I glance at it and see that it is a box of tampons. Given the stories I’ve read, I’m already rolling my eyes internally.

Cashier: “Sorry, ma’am. I’ll see about getting you a clean box.”

Me: “Huh?”

The cashier grabbed the side of the box and turned it around to reveal that some liquid had spilled down the back of the box, leading to the box deforming from water damage and some sort of sticky glue-like residue being left behind. Apparently, I’d missed it when I was pulling the box off of the shelf.

Luckily, none of the other items I was buying were affected, and he was able to pull a clean box from the shelf, but it certainly taught me a lesson about jumping to judge someone.