Don’t Count On The Customer’s Ability To Count

| NJ, USA | At The Checkout, Money

(I work at a popular drug store running the register. A lady comes up to me in a fast food uniform and buys some food products and cigarettes. She pays for the food with food stamps and swipes another card for the cigarettes.)

Me: “All right, ma’am, there’s $2.88 left on the transaction.”

Customer: *glaring at me and throws two dollars at me* “I want a dollar put on my other card.” *pulls out other debit card*

Me: “All right, no problem.” *manually enters that she paid $1.88 in cash, leaving a dollar left to go through on her debit card*

(She swipes her card but there’s still $.23 left on the transaction, meaning that that she didn’t have enough money in her debit account.)

Me: “I’m sorry, ma’am, but you still owe 23 cents.”

Customer: *starts shouting* “What the h*** did you do?! I gave you two dollars!”

Me: *taken aback* “Yes, you did, ma’am. You said you wanted to put a dollar on your debit card, so I took $1.88 out of your two dollars and was going to give you twelve cents in change. After that and your debit card, you still owe twenty three cents.”

Customer: “But I gave you two dollars!”

Me: “Okay… how about I take the twelve cents I was going to give you as change and put it towards the total?”

(The customer rolls her eyes and nods. At this point, there’s a line starting to form behind her.)

Me: “All right, now your total is down to eleven cents.”

Customer: “WHAT THE F*** ARE YOU TALKING ABOUT?! YOU JUST SAID MY TOTAL WAS 23 CENTS!”

Me: *shocked* “It was 23 cents, but I took the last twelve cents out of the two dollars you gave me!”

Customer: “I GAVE YOU TWO DOLLARS TO BEGIN WITH!”

Me: “Yes, you did! And I took two dollars in cash off of the total, but with that and what was taken off your debit card you still owe nine cents.”

Customer: “BUT YOU SAID I OWED 23 CENTS!”

(At this point I’m in complete shock and people are starting to get impatient. The customer throws a dime across the counter at me and after I give her her penny and her receipt, she glares at me.)

Customer: “Just so you know, I KNOW how to count. You’re lucky I don’t talk to your manager and get you fired! You should just admit you made a mistake!”

Me: “But… I didn’t…”

Customer: “I KNOW HOW TO COUNT!”

This S*** Is Expensive

| NY, USA | At The Checkout, Awesome Customers, Money

(I am the only cashier working in a fairly busy convenience store. A small elderly woman comes up to the counter with a few laxative-based items.)

Customer: *sweetly* “Can you price-check these for me, dear? I only have [amount] and I need to make sure I don’t spend too much.”

Me: “Sure!” *rings up items* “Your total today is [more than what she has].”

Customer: “Jesus Christ! How much should I have to pay to take a s***?!”

(I am taken aback by this funny exclamation, as it is coming from a sweet old lady. So, I say the only thing I can think of at the time:)

Me: “The struggle is real, ma’am.”

Customer: *sighing* “Why, yes, it is, sweetie. Can you put everything on a credit card?”

Refuses To Have A Good Day

| Albuquerque, NM, USA | Bad Behavior

(I am behind an elderly man who is buying a case of water.)

Cashier: *to elderly man* “That will be $2.99.”

Elderly Man: *sneers* “Well, I’m fresh out of three dollar bills.” *turns to me and gives me a creepy smile*

(He rifles through his wallet all the while searching for the elusive three dollar bill and talking about the non-existent denomination. He finally pulls out a five dollar bill and THROWS it at the cashier, and then turns and gives me another creepy smile. The cashier is very polite.)

Cashier: “Here is your change. Thank you for coming to the store and have a good day.”

Elderly Man: *snarls* “Have a good day? Who are you to tell me that? Why should I have a good day because you told me to?””

Me: “Then go ahead and have an a**-hole day because that is what you’re being.”

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Not Sleeping On The Job

| Jersey City, NJ, USA | Family & Kids

(A man comes up to my till to purchase a few items. He has his two children with him, a boy and a girl, both of which I suspect are no older than five years old. The man and his children are very nice, friendly, and overall good customers. As I ring his purchases, the children are excited and happy, with the boy even giving me his own saved up money for a snack, with his father’s permission.)

Me: “Okay, sir, your total is [Total].”

(Just as he’s about to swipe his credit card, the little girl looks up at me and smiles sweetly.)

Girl: “Do you all sleep here?”

(Her father and I couldn’t help but laugh at this point.)

Me: *laughing, but politely* “No, no, we don’t sleep here. We just take turns coming here. In fact, someone else is coming when we all leave tonight.”

Girl: “Okay!” *she happily skips away with her father once the transaction is completed*

This Is Why We’re In A Recession, Part 39

| NY, USA | At The Checkout, Extra Stupid, Money

(A woman and her friend come up to my register to pay for her rather large order. She hands me her credit card and continues talking to her friend.)

Me: “I’m sorry, miss, your card was declined.”

(She glares at me before returning to her friend.)

Me: “Let me try it again. Still coming back declined.”

Customer: “How can that be? Are you sure you’re doing it right?”

Me: “It’s hard to do it wrong. I’ll key it in manually. Maybe my reader is broken.”

(I manually key in the card; it gets declined again.)

Me: “I’m sorry miss, your card was declined again. Do you ha—”

Customer: *to friend* “You know? I spend more money in this place than this guy makes in a week.”

Me: “That may be the reason your credit card is maxed out.”

Related:
This Is Why We’re In A Recession, Part 38
This Is Why We’re In A Recession, Part 37
This Is Why We’re In A Recession, Part 36

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