Let’s The Fraudsters Hit The Floor

, , , | | Legal | June 2, 2018

(Years ago, I was working in my hometown’s dollar store. One night it suddenly starts pouring outside. I am very concerned about having slippery floors, so I grab the wet floor signs and set them on either side of my register where people first walk in. A couple of customers have come in, so I use the dry mop to soak up the water. It isn’t two minutes later when a customer walks in and falls while I have my back turned. I run over to him.)

Me: “Sir, are you okay?”

Man: “…”

Me: “Do you need help up? Would you like a chair to sit in?”

Man: “…no.”

Me: “Oh, okay.”

(I watch as he limps away, looking at a spot on his shin. The man later comes up to my counter with his purchases.)

Man: “Since I fell, I should have my stuff for free.”

Me: *thinking he is joking* “Haha, yeah…”

Man: *mumbles* “I’m probably going to have to talk to my lawyer.”

(Confused, I finish taking care of him and he leaves. I go to talk with my supervisor about everything. She later receives a phone call. I hear her laughing across the store after it’s finished. The supervisor brings me into the office.)

Supervisor: “You are never going to believe the phone call I just got. The man who was in here earlier was yelling about how he was pissed that you didn’t offer to pay for his items. He then said he was going to sue the store because he fell. I have looked at the camera and you can clearly see the Caution: Wet Floor signs two feet in front of him, and you just dry-mopped the floor right before he came in!”

Me: *laughing, too* “He thought because he fell I needed to pay for his items? That’s not exactly how that works.”

Boss: “Yeah, but get this: you can clearly see him standing in the door waiting for you to walk away before coming in. He was also limping on the other foot before he fell! Looks like he just wanted someone to pay for a previous injury. Good thing you were on top of everything!”

(I had to write a statement about the events of that night. Luckily it never went anywhere so there was no court case. The store manager thanked me for my diligence about the floors that night!)

Cashing In Their Opinion

, , , , , | Working | December 25, 2017

(My partner and I are at the store getting some last minute Christmas wrapping supplies.)

Cashier: “Did you find everything okay?”

Me: “Yup, thanks!”

Partner: “This should be the last of the Christmas stuff, finally.”

Me: “Yeah, we got all our presents sorted yesterday.” *turning to partner* “Oh, wait, you didn’t get something for [Partner’s Brother] yet. We could drop by [comic store] to look for something.”

Partner: *shrug* “I don’t really care that much.”

Cashier: *laughing* “I bet [Partner’s Brother] cares!”

Me: “Nah, actually he probably doesn’t. He isn’t super into gifts or super close to his siblings, so it’s not really considered a big deal.”

Partner: “Also, he’s the reason we don’t have heat in our house right now. He’s our landlord and he still hasn’t fixed our heat.”

Cashier: *shocked* “Really?! You have no heat?!”

Partner: “Nope. We have space heaters in our bedrooms, but it’s a big old drafty house, so they don’t do much.”

Me: *trying to be generous to [Partner’s Brother]* “The radiators need to be replaced and he just hasn’t gotten around to fixing them yet. He’s working on it, but—”

Cashier: *indignant* “If that happened at my apartment, oh boy… he wouldn’t be getting s*** from me!”

(My partner never did get around to getting him a Christmas present, and we still don’t have heat in the house. Neither of us are actually mad at him about it but we still think the cashier’s reaction was hilarious!)

Can’t Re-coup The Time Wasted

, , , , , | Right | December 6, 2017

(It’s Saturday, which means that we have a $5-off coupon for any purchase over $25. A couple comes up to my register and we strike up a conversation about travelling and Las Vegas.)

Me: *finishes ringing the couple up* “That’ll be [amount around $110].”

Customer: *pays and continues to chatter about Las Vegas*

Me: “Would you like your receipt?”

Customer: “Oh! I forgot my $5 coupon!”

Me: *slightly nervous, because I’ve always ended up panicking in scenarios like this* “I’m sorry, ma’am, but I can’t do the coupon now, since the transaction has been finished.”

Customer: “No, you can’t do that! I forgot to use my coupon and I want to use it!”

Me: “Ma’am, you can’t use it now that the transaction has been finished.”

Customer: “I want to speak to your manager!” *smiling, but very agitated*

Manager: *hurries over and asks the customer what’s wrong, the customer repeats the exact same thing to her* “I’m sorry ma’am, but we’d have to return your entire purchase just to use it.”

Customer: “Fine, then let’s return everything!”

Manager: *speechless*

(At this point a line is forming, and we only have two working registers, with only one cashier. The customer continues to go on about wanting to return her entire purchase, but a man in line chimes in.)

Man: “Lady, just give me the coupon and I will give you the five dollars. If it’s really that big of a deal, I will give you the five dollars!”

Customer: *gets mad and leaves with a huff*

Espionage Doesn’t Cost As Much As It Used To

, , , , | Working | September 4, 2017

(I’m relatively poor, living check-to-check on minimum wage, so I tend to frequent dollar and discount stores for many of my basic needs. I’m currently in a dollar store near my apartment. I pick up a few items I think I’ll need, but after wandering around for 15 minutes, decide to put some of them back. Suddenly, a worker approaches me as I’m putting back the some of the items.)

Worker: “I’m gonna have to ask you to leave.”

Me: “Oh, I’m sorry. Are you guys closing or something?”

Worker: “No. It’s not that. We just don’t want you here.”

Me: *taken aback* “What?”

Worker: “I saw you at [Other Dollar Store]. I know you work there!”

(I do not work there.)

Me: “I don’t work there. And even if I did, what’s the problem?”

Worker: “We don’t appreciate corporate espionage here, sir!”

(This is so ridiculous and unexpected a response, I actually burst out laughing.)

Me: *between laughs* “What?”

Worker: *firm* “I know you work at [Other Dollar Store]! I saw you there. I bet they sent you over to check out our prices or something. They always steal all of our business!”

Me: “Dude… it’s a dollar store. Do they really need to send someone over to spy on you in order to figure out how much most of your stuff costs?”

Worker: “I know you work for them!”

Me: “Uh, I’m sorry, but I don’t.”

(The conversation continues for about another minute, with him repeatedly accusing me of “corporate espionage” and me dismissing these ludicrous claims. Finally, he seems to relent…)

Worker: “Fine. Whatever. But I know you work at [Other Dollar Store].”

Me: *laughing* “Okay, buddy.”

(I go to the cashier to ring up the things I am buying.)

Me: “Uhh… You don’t really think I’m committing corporate espionage, do you?”

Cashier: *confused* “What?”

(I explained the situation to the cashier, who was completely dumbfounded by her coworker’s claims. I also noted that in order for him to have supposedly recognized me from the other dollar store, which admittedly I do shop at occasionally, he would have had to have been in there a lot himself… I returned to the store repeatedly several times in the following weeks and so far as I can tell, the worker who confronted me was no longer there.)

I’ll Take The Whole Store For A Dollar

, , , , , | Right | August 17, 2017

(I work in a dollar store. Literally every single item in the store costs one dollar. It is generally a pretty easy concept, at least in the US, as dollar stores are everywhere. A woman comes in to the store and starts filling her cart with everything in sight. In less than five minutes she has a full cart, and she leaves it up front and grabs a second one to fill up. When the second cart is full she gets a third and fills it, and then she approaches me at the register with all the carts. I start to try and scan the items and she stops me.)

Customer: “You don’t need to bag these. I can just take these out in the carts. Here.” *hands me a single dollar bill*

Me: “Ma’am, I have to scan the items so I can charge you the correct amount. It looks like you have several hundred items here so that’s going to cost a lot more than one dollar.”

Customer: “Wait, what? I thought this was a dollar store. Everything I get is one dollar!”

Me: “Uh… no, ma’am. Each single item costs one dollar. It’s not ‘take as much as you want’ for one dollar. If it was, the store wouldn’t make any money.”

Customer: “What the h***?! Your sign says ‘everything for one dollar,’ DOES IT NOT?”

Me: “Yes. Every item costs one dollar. That’s what the sign is referring to.”

Customer: “Well, thanks for wasting my time! I’m gonna report you for false advertising!”

(She then ran out of the store leaving her three full carts behind. It took me and my coworker a full two hours to put everything back on the correct places on the shelves. She had 337 items. I could maybe understand her confusion if she wasn’t from the US or had never heard of a dollar store, but she had a local accent so I have no idea.)

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