Unfiltered Story #183988

, , | Unfiltered | January 27, 2020

(I was working in a department stores Children’s Department which is also where the stores restrooms are located. The area is set up like a square there are three sections. Boys on the left, girls on the front and right, and babies in the back. The restrooms are on the left wall as you come in basically behind the boys section. The boys section is split into two parts, one holding the boys register, one right in front of the rest room. There is also a girls register and a babies register. There are 3 people working the 3 registers though at the time most of us were roaming around making sure the store was neat and clean. there are three other people in the area, some friends of mine who came to say hi since they were in the mall.)

A woman pushing a baby carriage walks into the section and asks no one in particular: I was told the bathrooms are up here is that correct?

Coworker: Yes they are over there.
(pointing vaguely in the direction of the rest rooms)

Woman (pushing the stroller further into the room and stopping at the corner of the two boys sections and one of the girls sections, so basically in the middle of the room, looks down at the floor like the restroom will rise up out of the center of the room and) says: I don’t see it!

Everyone in the kids section me, my friends, and my coworkers: It’s on the wall.

(All of us pointing towards the wall where the door to the restrooms was set. With a huge sign above the door saying “RESTROOMS”)

Woman looking up: OH!

Crying At The Checkout Is Understandable

, , , , | Right | January 22, 2020

(This happens during a cold winter. I’m working the speedy checkout. The store is not too busy so it’s mostly just one customer at a time. My current customer is a mom with two very young children: one still a baby and the other no older than three. My job before this was at a community center watching over kids where, just like teachers, we can get in HUGE trouble for touching kids even if they initiate it and just want a hug, so I’m always extra careful around kids at any job just out of habit.)

Me: “All right, that’ll be [total] today.”

Customer: *frantically checking in her purse* “Oh, shoot! I left my wallet in the car.”

(She looks desperately at children and then towards exit, and I can see she’s thinking about how much of a hassle it will be to bundle up both the kids to go outside just to get her wallet to come back here and pay.)

Customer: “Can I leave them here with you for just one second?”

Me: *understanding but taken aback* “Uh, yeah, I guess—”

Customer: *runs off to quickly grab her wallet*

Me: “—if you trust a complete stranger to do that.”

Baby: *starts crying IMMEDIATELY after the mom is out of sight as her brother sits in the back staring at her*

Me: *hovers around the baby trying to get her to calm down* “Don’t worry, your mom will be right back. It’s going to be okay. I know, it’s really scary that she left, but she won’t be long.”

(My coworker at the other speedy check is looking back on me due to the loud wailing.)

Coworker: “Where’s their mother?!”

Me: *seeing security eyeing me, shouting to be heard* “She went to get her wallet! She should be back soon!”

Coworker: “I hope she does come back!”

Me: *suddenly panicked at not even having considered this*

(Fortunately, the mom did come back a minute later and her poor baby immediately calmed down, and I did not get any customers in my line during the time. Probably turned away due to the crying baby!)

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Glassy-Eyed Saleswoman

, , , , | Working | January 21, 2020

(My brother has just moved out to start university when he realizes he has a pot but no lid. He takes the pot to a large department store and asks a saleslady to help him find a lid.)

Brother: “Hi, I need a lid for this pot, but I don’t have a lot of money.”

Saleslady: “This is a very nice lid and it’s only €99.”

Brother: “I was really looking for something cheaper.”

(They go through this a few times until they end up in the €20 range.)

Saleslady: “Okay, this is very popular and only €19.”

Brother: “Oh, but it is glass; I’d rather have a metal one.”

Saleslady: “But glass is much better. It saves energy because you don’t have to lift the lid to check on your food.”

Brother: “But what if I drop it and it breaks? I’d really rather have a metal one.”

Saleslady: *with a disgusted shake of her head* “Men!”

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Dark Skin Means Having To Be Thick-Skinned

, , , , | Right | January 17, 2020

(It’s my very first day on the job at a big office supply store. I am trailing the team leader of my department around, watching him assist customers. It’s relevant to this story that he has very dark skin, but speaks with the standard accent of this city; it would be safe to bet he was born and raised here. A customer approaches and addresses me.)

Customer: “Excuse me. Could you please help me find [product]?”

Coworker: “Certainly, sir, I’ll help you with that! Please follow me.”

(The customer gives me a confused look.)

Me: “Oh, I’m sorry, first-day training, just learning the ropes! [Coworker] will be able to assist you.”

(My coworker leads us to the product, and then spends a good few minutes answering questions about the product, helping the customer decide which is the right one to buy, and generally being an excellent help with exceptional product knowledge. The customer picks his product off the shelf, and then, as he is about to walk away, he turns to me.)

Customer: “I’m very impressed. He did a very good job for his first day; you must be an excellent trainer!” *turns to my coworker, and in a slow voice someone would use to address someone who can’t speak English* “Gooood jobbb! You did VE-RY WELL! Good luck at NEW JOB!”

(The customer walked away happily, leaving my coworker and I speechless and shaking our heads in disbelief, especially since he had just carried on an intelligent, lengthy conversation with the customer.)

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Some Dry Humor Could Have Saved The Day

, , | Right | January 16, 2020

(I’m the stupid customer in this story, unfortunately. I buy a mascara from a large retail store but when I get home and open it, it is completely dried out. I go to return it.)

Me: “Sorry, I bought this mascara yesterday and it’s completely dried out.”

Sales Person: “I’m so sorry! Do you have a receipt? Let me have a look and get a refund for you.”

Me: *hands over receipt and mascara*

Sales Person: “…”

Me: “…”

Sales Person: “This is a microfibre mascara.”

Me: “I don’t care what kind it is; it’s dry.”

Sales Person: “Um… it’s not an actual mascara. It’s microfibres that you apply to eyelashes along with mascara to add volume.”

Me: “But it’s dry.”

Sales Person: “It’s microfibres. Not mascara.”

Me: “…”

Sales Person: “Do you still want a refund?”

Me: *properly embarrassed* “No, it’s fine. I’ll keep it.”

(Fun fact: now that I actually know what it is and how to use it, it’s fantastic! My eyelashes look amazing when I use it.)

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