(I have been roughhousing with my brother and break my tooth, so my mother takes me to our dentist. We are First Nations (Indian) and as such my dental care, prescriptions, eye care, etc. are covered by a special governmental insurance. This means we don’t have much if anything to pay for my dental care. As soon as my dentist sees me, she starts to panic.)
Dentist: “Oh, my goodness… How did you do this? Why now of all times?”
Me: “Um, I don’t know? It was an accident.” *goes on to explain what I did*
Dentist: “Oh, boy. Oh, no. Why did you have to do this? Why now?”
(As she’s saying this she’s pacing around the small examining cubicle and rubbing her head and face nervously.)
Mom: “Um, excuse me but it’s none of your business why this happened. It’s your job to fix the problem.”
Dentist: “I’m sorry, it’s just… it’s just that it’s the end of the fiscal year and Indian Affairs only covers a certain amount per year of treatment. You’ve already used quite a bit and I’m just scared they won’t cover this treatment.”
Mom: “That doesn’t sound right… She had her checkup and cleaning but nothing else.”
Me: “I had a filling done and some X-rays.”
Dentist: “Yes! And that used up a lot of your allotted insurance. I’m just concerned for your daughter… If I can’t fix it the only other thing I can do is pull it out and no little girl should have to lose a front tooth. Especially during her growing years. Yes, I’m sure they will understand if I explain it to them that way. Ooohh, why did you have to do this now?! What were you thinking?!”
Mom: “EXCUSE ME?!”
Dentist: “I’m sorry! I’m so sorry. I’m just worried about your daughter, and her beautiful smile. I’m just… ok. Let’s get started here.”
(She went on to explain that she was going to file my tooth down to the core and fit me with a replacement tooth. She took a mold of my tooth, did the filing, and fit me with a temporary crown. She told me I would have to come back when the permanent crown is ready. In the meantime the dentist informed my mother that Indian Affairs wouldn’t cover the procedure but that she would highly discount the cost of the work as a courtesy and worked out a payment arrangement. My mother was not happy about this and contacted the department of Indian Affairs to find out more about why they were refusing to cover the procedure. About a week after getting my permanent crown my mother got a phone call from Indian Affairs. They asked her to confirm that I received certain dental work over the past two years, procedures which I had never had, such as a root canal, several other fillings, and even some cosmetic procedures. My mother assured them they must have the wrong file as I had only my routine visits and cleanings as well as the one X-ray and filling. Months later we found out that my dentist’s clinic was closed down; apparently she had been fraudulently charging Indian Affairs for procedures that were never done on several of her First Nations patients. It seemed that I wasn’t the first patient to be declined coverage because of her fraudulent activities and the calls to Indian Affairs tipped them off. In the end we only paid $100 for the treatment and the crown has held up well 18 years later.)