Misogyny Is Coming: Get Out Of The Way!

, , , , , , | Working | July 25, 2018

(I’m a female. I am working in a deli inside a grocery store. It is fairly busy, so lots of coworkers are going back and forth down behind the row of slicers. It’s a narrow area, so we often get in each other’s way. I am slicing meat for an older, female customer when a coworker needs to walk behind me.)

Coworker: “Excuse me.”

Me: “Okay.” *moves to the side while still slicing meat*

(Later that day, the male store manager stomps over and calls me into the office, along with my female department manager.)

Store Manager: “We received a customer complaint that you were rude to your coworker today.”

Me: “When?”

Store Manager: “He needed to get by you, and you refused to move out of his way.”

Me: “The only time anybody asked to get by me was during the lunch rush. I wasn’t rude!”

Deli Manager: “Let’s just look at the tape.”

(The store manager pulls up the tape, and all three of us watch me move to the side so he can walk by.)

Store Manager: “So, why didn’t you move out of his way?”

Deli Manager: “She did.”

Store Manager: “Clearly, she did not. She was in that young man’s way.”

Deli Manager: “Where would you have liked her to go? The roof? She did nothing wrong!”

(The store manager let us go back to work, but I continued to have problems with him telling me I disrespected male coworkers for things like not saying hello the right way.)

Working In A Deli Isn’t Wasted Years

, , , , , | Working | July 22, 2018

(My coworker created a deli-themed rapper alter-ego for himself. Sometimes when we’re not busy, he talks about what his alter-ego would sing about or what his concerts would be like.)

Coworker: “What do you think about this for the cover of the [Deli-Themed Rapper] album?”

(He crouches down with a box of fried chicken in his hand and tries to look tough.)

Me: “I think you should turn around and be like Nicki Minaj.”

(He and our other coworker crack up.)

Me: “My album cover would be my headless body slicing my head on the slicer, while it looks at you and grins horribly.”

Coworker: “Dude, that’s awesome.”

Me: “It’s like something out of Garbage Pail Kids. Or Iron Maiden, if they did deli stuff.”

Coworker: “I think, ‘Iron Maiden if they did deli stuff,’ might be the weirdest phrase I’ve heard all week.”

Me: “Cool. My job is done!”

What A Basket-Case

, , , , | Right | July 18, 2018

(I work at a deli in a grocery store. Sometimes customers place their baskets on top of the high counter, which is against health codes because we stack them on the floor when they’re not being used, and also because it blocks other customers from receiving their cold cuts and blocks us from seeing the customers. This day in particular is very busy. A customer comes up to the counter and orders while placing his basket on the counter.)

Me: “Sir, could you please take the basket off the counter?”

Customer: “Well, where do you want me to put it if I do?”

Me: “You could put it on the ground or hold it. We don’t allow them on the counter because the bottom can be dirty and it blocks our view of the customers.”

Customer: “I don’t want it on the ground! The ground is filthy, and I have food in my basket!”

Me: “Then you can most certainly hold the basket while you order.”

Customer: “Listen, little girl, I’m not putting my basket on the floor, and I don’t want to hold it, so just give it a f****** rest, b****.”

Me: *smiling* “Well, then, sir, I’m going to have to stop slicing your order until you take the basket off the counter.”

Customer: “All right, you little s***, let me speak to your manager!”

(As he asks for my manager, there is a loud crash and we look over and see that his basket has fallen off the counter and all of the contents are covered with milk and tomato sauce.)

Manager: *from the other end of the deli* “THAT’S ALSO WHY WE DON’T ALLOW BASKETS ON TOP OF THE DELI COUNTER!”

(The customer, red faced and cursing, walked away from the scene, while the other customers clapped and booed him since they had been waiting so long while he fought with me!)


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Not So Tender About The Chicken

, , , , , | Right | July 11, 2018

(I work in a very popular grocery store bakery department, which is located right next to the deli. I watch this situation unfold with one of my deli coworkers, who’s a good friend of mine. My coworker only has 15 minutes left for his shift and is currently finishing up frying chicken tenders and placing them on racks to cool off and be packaged later. A customer known for being unreasonable and rude approaches the deli. I’m already feeling bad for my coworker.)

Customer: “Excuse me! Hello?!”

(My coworker turns around immediately after placing some hot chicken on the rack.)

Coworker: “Hello, how can I help—”

Customer: *interrupting in a condescending tone* “Yeah, I need five fresh chicken tenders.”

Coworker: “Absolutely. I have fresh ones still very hot right here. Would you like to wait for them to cool off—”

Customer: “No, I’m in a hurry and need them now; just make sure they are fresh.”

(My coworker is looking annoyed, but since he’s off soon, he goes along with it. He shoots me an annoyed grin from across the deli, and I smile back, wishing I had some popcorn. He begins picking up the still-steaming chicken and placing them in the container carefully, when the customer stops him.)

Customer: “Wait! What are you doing?! I said I wanted them fresh!”

(My coworker jumps and almost drops the container as she screams at him for the whole store to hear.)

Coworker: “Ma’am, these are fresh; they’re still very hot as I said.”

Customer: “No, you’re lying to me! I just saw you make those! They’re not fresh at all!”

(My coworker is starting to look angry now.)

Coworker: “Exactly, ma’am. I just pulled them from the fryer, because I was frying them, since this is fried chicken. So, you witnessed me completing the last step in preparing this chicken, making these the freshest chicken tenders you’re going to get.”

Customer: “No, that is unacceptable. I want to see you make those tenders from scratch. You’re probably lying to me and those tenders have been sitting there for hours. I asked for fresh, and that isn’t fresh!”

(My coworker stares at her in the most blank, unreadable stare as she unloads on him. I feel like I should hide behind my counter because I get a feeling he’s going to blow up on her. Instead, he lets a few seconds go by, and then catches me off guard by displaying the most enthusiastic smile.)

Coworker: “Absolutely, ma’am. Let me go in the back and grab a live chicken to kill for you.”

Customer: “Mhm, you do that.”

(He ends up just taking off his apron and clocking out, leaving the customer standing there, waiting. I go on my break so she won’t go after me next. The manager doesn’t even reprimand him, since the customer is stupid enough to explain exactly how it happened with her complaint.)

Manager: “Ma’am, this is a family store; we’re not going to slaughter a f****** chicken in front of our customers, even if we did have live animals. I’m disturbed you believed him.”

Doesn’t Put It Deli-cately

, , , , | Right | June 27, 2018

(I work in the deli of a big grocery store. It is around eight pm; our department closes at nine and, since we are a slow store, we usually have two of our three slicers cleaned and non-operational by 7:30. Our deli also doubles as a sandwich shop. I am on the deli counter helping a regular who is ordering an abnormally large number of products; meanwhile, an older lady comes up to be served at the deli. After about a minute, the lady approaches me while I’m helping the gentleman in front of her. Keep in mind that my coworker is helping a line of about three people at the sandwich shop while this occurs.)

Customer: “Is there anybody else working here that can help me?”

Me: “Sorry, ma’am, but it’s just me and [Coworker] tonight; I will be with you as soon as I’m done helping this gentleman!”

(About five minutes pass and I finish helping the customer in front of her; it is now her turn in line.)

Me: “How are you today, ma’am? I apologize for your wait. What can I get for you?”

Customer: “Okay… Are you ready?”

Me: “Uh? Ready for what?”

Customer: “DON’T YOU EVER LET ME STAND HERE WAITING LIKE THAT EVER AGAIN! I’VE BEEN STANDING HERE TWENTY MINUTES WHILE YOUR COWORKER HAS HELPED TWO PEOPLE THAT CAME UP BEHIND ME!”

Me: “Ma’am, I apologize, but we are down to one slicer; even if [Coworker] came over to help you, still—” *customer interrupts loudly*

Customer: “I don’t f****** care! You should have done something about it, knowing that that man had such a large order!”

Me: “I actually didn’t know he had such a large order, ma’am. Since we don’t take numbers here I—”

(The customer interrupts me again and continues her tirade; she asks for a manager, so I have my coworker page him over. My coworker has finished with her line and walks over to me to see what is going on.)

Coworker: “Ma’am, what seems to be the problem today?”

Me: “I stood here for twenty f****** minutes while you helped those people who came up behind me! You should have come over here and helped me first!”

Coworker: “I understand, ma’am; however, even if I had came over here, I would’ve had to wait for [My Name] to finish with his customer to use the slicer. Your wait would’ve been just as long, and then the customers at the sandwich shop would’ve been left there with nobody helping.”

Customer: “I don’t care about them! You saw me standing here for twenty minutes!”

Me: “Ma’am, I don’t believe it was quite twenty minutes; the gentleman before you came up at 7:55 and it is now 8:04.”

Customer: “Oh! So, now you think you’re going to tell me how long I waited? Oh, perfect!” *right at this time the store manager walks up to address the super-patient lady*

Customer: *directed at manager* “Oh, my! My long-lost friend!”

Manager: “What seems to be the problem, ma’am?”

Customer: “I waited here for twenty minutes while [My Name] and [Coworker] did nothing about it! I fully expect you to take disciplinary action against those two lazy people! They both deserve to be fired!

Manager: “Absolutely, ma’am. I’ll take care of it right now.”

Customer: “Good!”

(Our manager starts yelling at us in front of the customer. I am appalled because normally he would have us go to the office to talk about it. The customer gives me a smug look and walks away. Once she is out of sight my manager stopped yelling.)

Manager: “So, guys… what did that crazy b**** want this time?”

(Apparently this pleasant human being is a repeat offender.)

Me: “I’m not sure; she actually didn’t even order anything from the deli…”

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