A Supreme Apology

, , , , , , , , | Working | January 18, 2020

On busy days, my boss has me call in pizza for the entire office. That’s about 300 or so people. The pizza shops in the area are generally super considerate and work with me to get the pizza delivered and/or in stages, so even if I only have an hour’s notice, we can start serving on time. This round, we order cheese, pepperoni, and supreme, though the supreme is only ten pies — about a quarter of the numbers the other two have.

As we get serving, I’m called away briefly, and when I get back, my coworker says that none of the supreme pizzas were delivered. At this point, I’m too tired and frazzled to doubt him, especially when three other people back him up, so I take ten of the pizzas back and explain the situation to the employees there.

One employee says he’s absolutely sure he made those ten supremes and that I must be mistaken, which I deny and explain that all my coworkers who were serving confirmed. We go back and forth for a couple of minutes before the employee offers to call his manager. Once off the phone, he tells me his manager will be in tomorrow and will be able to process a partial refund, which was all I wanted since the other pizzas were fine.

The next day, as I’m walking to my desk, I notice something: a plate with pizza leftover from yesterday, and it’s definitely not just cheese or pepperoni. I ask my coworker about it, and she tells me one of the servers gave it to her yesterday. The same one who told me we didn’t get any supreme whatsoever.

I talk to the coworker who was serving the day before, and he explains that he and the others thought it would be funny to play a joke on me. I’m royally ticked off at this point because I had to make an extra trip out to the pizza place to return the pizza, I was going to have to make another that day for the refund, I was stressed about the order being wrong, I stressed out the poor employees who had been kind enough to get all these pizzas for us on an hour’s notice, and I undoubtedly sounded like one of those people NAR loves to make fun of.

In the end, I swallowed my pride and went back to the pizza shop to apologize and explain what happened instead of getting a refund. If I could’ve, I would have dragged every employee who lied to me by the ear to that shop to apologize, as well.

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Anti-Vaxxers Holding Out Until The Last Drop

, , , , , , | Healthy | November 5, 2019

(I work in the billing department for an emergency clinic, and I get a call from an upset mother.)

Mother: “I will sue you all! How dare you treat my son with [medical shot]?! It’s against our religion to do this! I didn’t sign any form to give consent!”

Me: “Ma’am, I’m sorry, let me look up his information.”

(I look up the information. The day we treated her son was the day he turned eighteen; he was old enough to have any medical treatments without parental consent.)

Me: “Ma’am, I have it here that your son was eighteen the day he was treated. There’s nothing else I can tell you or discuss with you unless he calls and tells us it’s okay for us to talk to you.”

Mother: “That’s f****** ridiculous! He was not officially eighteen!”

Me: “It says on his driver’s license that he was eighteen on the day he was seen.”

Mother: “NO! He was born at 4:00 pm! He was seen at 10:00 am! He wasn’t officially 100% eighteen!” 

Me: “Ma’am, we don’t go by the time of birth. We go by date of birth.”

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Unfiltered Story #172116

, , , | Unfiltered | October 22, 2019

(I work for a property mangagement company. We just bought a new property in the beginning of 2015. We have no records for that property before 2015. I just had surgery and this is my first day back to work. This is a phone conversation with a very upset women.)

Me: [Company Name] this is [My name], How can I help you?

Lady: Yes, I lived at [Property] back in 2013-2014 and it’s showing on my credit that I owe them $2,000. Why? I don’t live there no more.

Me: I’m sorry ma’am but I don’t know that information. We just bought this property and we have no prior records. You will have to contact the previous owners and ask them.

Lady: Well why in the h*** would I have to do that?!

Me: Like I said before we do not have those records. I’m sorry.

Lady: Well can you give me the old owners information?

Me: No ma’am I cannot because that is not my department so I do not have that information. The person who is in charge does, but he is currently out of the office. Would you like to leave your info with me so he can give you a call?

Lady F*** NO! I can’t believe they have some stupid b**** working the front desk that doesnt even know how to do anything. You must be some kind of stupid.

Me: Ma’am please stop cursing at me. I am trying to help you the best that I can.

Lady: Well f*** you. (String of incoherent curse words)

Me: *Click*

( I hung up on her. Told my boss what happened and she wasn’t even mad)

Unfiltered Story #169587

, , , | Unfiltered | October 13, 2019

Customer: This is my first time here. What is a *names the drink.*

Me: Begins to explain the drink but apparently is not clear enough for the customer. (Even though I literally described the entire recipe).

Customer: *sarcastically and rudely* Thank you for telling me all about it.

Me: Begins to give a further explanation but interrupted while the customer turns to another employee to ask the question.

A Pox On Both Their Houses!

, , , , , , | Working | October 11, 2019

(This takes place back in the early 90s, right before the chickenpox vaccine is released. I am only a toddler at the time and my family is about to go on a very expensive — and non-refundable — vacation. My babysitter at the time sometimes watches me with a friend of hers and the kid she babysits. That kid comes down with chickenpox, and the kid’s mother asks my mother if it is all right to expose me “to get it over with,” which my mom emphatically refuses due to our impending trip. She also tells my babysitter that she doesn’t want me to go over to that kid’s house while they are sick, which my babysitter agrees to. The next day, my babysitter is dropping me off and my mom sees the chickenpox kid in the car with me.)

Mom: “I told you I didn’t want her near [Other Kid]!”

Babysitter: “Oh, don’t worry, we didn’t have them in the house together at all!”

(I got chickenpox. My parents had to cancel the trip and forfeit their deposit. Twenty plus years later, my mom is still kicking herself over not being more specific in her instructions.)

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