What An ID-iot

, , , , | Right | August 9, 2018

(I am a seasoned retail worker, and we recently had to start verifying credit card holders by checking their IDs. A lot of people are upset by this, but most people are appreciative, given the amount of theft that has been happening with credit cards. After one woman has paid with her debit card, she plugs in her PIN and I give her the receipt. Another customer approaches the counter after waiting a bit longer than she would have liked to. After her purchase, she hands me her credit card.)

Me: “Okay, that will be [amount]. Could I check your ID, please?”

Customer: “Why do you need my ID?! You didn’t ask the lady in front of me for her ID!”

Me: “I’m sorry, ma’am, but she used a debit card, so she used her PIN.”

(The customer pulled out her driver’s license and violently shoved it in my face. I gave her the receipt and let her leave, without saying anything. The customers behind her were kind and understanding, and were more than willing to show me their IDs.)

Gunning For A Win

, , , , , , | Legal | July 15, 2018

(I work at an indoor gun range where people can rent and try different guns. Every customer has to sign a liability waiver stating what their firearms experience is so we know better how to serve them. It also serves to protect us against people who may injure themselves and try to sue us. A woman who rented a gun minutes ago comes out holding onto her hand which is lightly bleeding.)

Me: “Did you get cut by the slide? It happens to everyone at some point. I’ll get you a bandage!”

Customer: “I don’t know what happened! I shot it and it cut me! I’m taking you all to court! This is your responsibility!”

Me: “But, ma’am, I thought you had extensive firearms experience. That’s what it says on your waiver!”

Customer: *frustrated and distracted from the bleeding* “WELL, I WAS LYING!”

Me: “Oh… Then you should not have lied!”

Customer: “No. You should have known what my experience was!”

Me: “I don’t know, ma’am, they don’t pay me to assess that… but they do pay me to get you that bandage!”

(She called a lawyer and lied to him, too. When she and the lawyer came in requesting the video, we showed him the liability waiver that she’d signed but neglected to mention to him. He looked at her for a moment, then walked out of the store.)

Raising A Spicy Little One

, , , , , , , | Right | July 5, 2018

(I am running a sample table at a store, serving an artichoke dip. A young girl around 12 and her mother walk up to my stand.)

Me: “Hello! Would you like to try some artichoke dip? We are serving it with some really good crackers today.”

Young Girl: “Is it hot?”

Me: “Oh, no, we serve this cold.”

Young Girl: *rolling her eyes* “I mean is it hot, hot. Like spicy.”

Me: “No, it’s not. It’s just cream cheese, artichoke hearts, and some different seasonings.” *there is really nothing even remotely spicy in any of the ingredients*

Young Girl: *grabs a sample, barely licks it with the end of her tongue, screams, and throws the sample on the floor* “That is so hot! You liar! Liar!”

Mother: “How dare you hurt my baby?! I’m going to report you! You should have a sign that warns people when food is spicy!”

Me: “Sorry, but it’s really just cream cheese and artichokes. We do give warnings when something has anything spicy in it.”

Mother: “Are you calling my daughter a liar?”

Random Customer: “I am. Your daughter is a brat. Stop giving this lady a hard time and control your kid. This is not remotely spicy. Has she never eaten food before or something?”

Mother: “How dare you?! I’m going to report you, too!”

Random Customer: “You want to report a fellow customer? Let me know how that works out for you. I’ll be standing here ready to tell the manager exactly what really happened if you try to report this lady.”

(The mother took her daughter and stormed away, throwing another sample on the ground in the process. To my knowledge, she never reported me.)

They Need New Glasses As Well As Their Drugs

, , , , , | Healthy | July 5, 2018

(I pull into a drive-thru pharmacy to pick up my prescription, and there’s just one car in front of me. It’s ten full minutes before the car in front of me drives off and I can pull up to the window, but I’m not in a hurry, so I don’t really mind.)

Me: “I’m picking up a prescription for [My Last Name].”

Pharmacist: “Okay, let me just pull that up.”

(She’s gone for a few minutes, and I’m starting to think that this is why the line was slow. Obviously, I think, they must have new people there who don’t know what they’re doing. When she comes back:)

Pharmacist: “I’m sorry, but I don’t have any filled prescriptions listed under your name.”

Me: “But I got an email saying my prescription was ready.”

Pharmacist: “I don’t know what to say. We have you in our system from about two years ago, but there’s nothing recent.”

Me: “Can you check again? I got the email, so I know it’s ready.”

(The pharmacist is gone even longer this time, and I’m starting to feel pretty righteously indignant.)

Pharmacist: “No, we don’t have anything ready for you.”

Me: “Look, that just doesn’t make sense. I don’t understand how I can have an email from Walgreens right here saying that my prescription is ready, but you guys apparently don’t have it.”

Pharmacist: *blank stare* “Ma’am, this is CVS.”

(I felt like such a complete moron that I just drove away in embarrassment. Pharmacist, if you’re out there, I’m really sorry I didn’t apologize!)

Unfiltered Story #114598

, , , | Unfiltered | June 14, 2018

(I work for a [very popular coffee chain] at the aiport and am working on the register during an afternoon rush. A middle aged lady come to my register to order her drink)

Me: Hello. How may I help you today?

Customer: I would like to get a Tall Latte with almond milk please.

Me: I’m sorry ma’am but we do not have soy milk. We do have coconut or soy milk in the non-dairy choices though. Would you like to try that instead?

Customer: But the [popular coffee chain] store near my house has almond milk. I always get that in my coffee.

(Now I know for a fact that [popular coffee chain] has never carried almond milk but [rival coffee and donuts chain] does. So I thought she may have been confused between the two)

Me: As I mentioned earlier ma’am we do not offer almond milk. Our soy and coconut milk are equally deliciious!

Customer: Well the store I go to has almond milk and I want you to get me an almond milk latte.

(This continues for a few more rounds and the line starts to get longer. I got tired of explaining the same thing over and over)

Me: Unfortunately we sold out of almond milk today and only have soy or coconut milk. The new delivery only arrives this afternoon.

Customer: Why didn’t you tell me this before instead of waiting my time? I have a plane to catch. I’ll just have it with soy extra hot.

Me: I apologize again. Your total is $4.65.

(She pays with hands me her credit card to pay)

Me: Thank you. Here is your receipt and have a good day! *bangs head on counter*

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