Can’t Hold A Candle To What Might Be Going On

, , , , , | Right | January 29, 2021

I work at a candle store and we have a lot of great scents. I love telling customers about them, based on their interests.

Me: “Hi, ma’am, can I help you find anything today?”

Customer: “Yes, I’m looking for the strongest scent you have because I have a big room to fill.”

I show her the strongest candle.

Customer: “I just can’t smell it.”

I show her another.

Customer: “You must not put very much scent in these because I can’t smell this, either.”

I remember one of the main symptoms of the health crisis currently doing the rounds.

Me: “Well, ma’am, I’m sorry, but those are the strongest we have. Is there anything else I can help you find?”

Customer: “Ugh. Fine. I guess I’ll just go with the first one. Whatever.”

Me: “Perfect! May I also show you the hand sanitizer?”

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First-Class Entitlement

, , , , | Right | January 25, 2021

I’m in line at the airport with my family. There’s a fairly long line to get through security but it’s moving so I’m not complaining. I overhear this woman talking to an employee.

Woman: “Where’s the line for first class?”

Employee: “Ma’am, this is the line for security. There is no line for first class.”

Woman: “No, there is!”

Random Lady In Line: “Get in the f****** line. Just because you’re first class doesn’t mean you’re better than the rest of us.”

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Give To The Children Or You’ll Have The Devil To Pay

, , , , , | Right | December 16, 2020

I am working at a cookie store in a mall when we are accepting donations for a local charity and giving customers the option to donate $1.00 at checkout. Many people say no, which is fine; it’s none of my business. But it is the people that are exceptionally rude about it that bother me. This is my favorite instance.

Me: “Would you like to donate $1.00 to help children in need?”

Customer: *Visibly annoyed* “No. I wish people would give me a dollar every time my children needed something.”

Me: *Pause* “All right, well, your total comes to $6.66.”

Customer: “You can’t be serious.”

She donated $1.00 after that.

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Leaving Only With Emotional Scar(f)s, Part 2

, , , , , | Right | October 6, 2020

I am working as a front counter cashier of a fast food restaurant. A man enters to use our restroom and then leaves. I think nothing of it until he comes back about ten minutes later. It is a slow time of day and no one has come in since he originally left.

Customer: “My scarf is missing! I left it in the bathroom and now it is gone.”

Me: “I’m sorry, but no one has come in since you left.”

Customer: “It was there! I came in with it and left it, and now it is gone.”

I go to check the bathrooms, but there is no sign of the scarf.

Customer: “Do you know how much that cost?! That was a $200 scarf! It was a present and now it is gone and it’s all your fault.”

Me: “I’m sorry about your scarf. I will keep an eye out for it.”

Customer: “No! I want my scarf! Someone took it from the bathroom and I want it back! Did you take it?! Tell me! I want my scarf!

Me: “I haven’t seen your scarf!”

Another customer enters so I go to help her. Meanwhile, the man starts shouting at all the employees in general.

Customer: “I know one of you has the scarf! Let me come back there and search everyone. That is my scarf and you all are nothing but a bunch of thieves! I’m going to call the cops!”

After a few more minutes of yelling, which the other employees and I all ignore, he finally leaves.

Other Customer: “D***, I seriously doubt his scarf was worth $200.”

Related:
Leaving Only With Emotional Scar(f)s

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Getting A Raw Deal Over This, Part 2

, , , , , | Right | October 6, 2020

I am working as a cashier at a fried chicken fast food restaurant.

Customer: “Yes, I ordered here yesterday and received raw chicken.”

Me: “I am so sorry about that. Did you call in, or do you happen to have your receipt on you?”

Customer: “No, but my chicken was raw. That is so unsafe; you could have killed me!”

Me: “All right, let me get my manager to assist you.”

After I explain the situation to my manager, he sighs and walks up to the counter.

Manager: “I’m sorry, sir, but if you did not call in or have a receipt, I cannot help you unless you can bring in the food to show me.”

Customer: “I threw it out already! This is an outrage! First, you try to kill me with raw chicken, and now you refuse to help me!”

Manager: “Sir, I would like to help you but I need some sort of proof of purchase. What did you order?”

Customer: “Thirty pieces of chicken, mashed potatoes, and mac and cheese.”

Manager: “Sir, we do not serve mac and cheese here.”

Customer: “Well, it was something else, then! I don’t remember, but the chicken was raw!”

Manager: “So, you are telling me that you came in yesterday and somehow received raw chicken. When you discovered the raw chicken, you didn’t bother to call us, save the receipt, or save the food? And now you can’t even remember what you ordered? Sir, I cannot help you.”

Customer: “You guys are horrible! I am never eating here again and I’m telling my friends to stay away!”

The customer stormed out.

Related:
Getting A Raw Deal Over This

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