I’m Not Here All The Time

| ON, Canada | At The Checkout, Bizarre

Me: “Would you like to sign up to receive our coupons?”

Customer: “No, it’s okay. I’m in here all the time.”

Me: “Oh, so then you might want the coupons then, because they are exclusive to the people who sign up and they give you certain percentages off your purchases.”

Customer: “No, I wouldn’t use them. I hardly ever shop here.”

Maybe They Moved Because Of You

| USA | Crazy Requests, Geography

Caller: “Hi, I’m at your store location in [City] and it’s not here anymore!”

Me: “I’m sorry; they had to move from that location when their lease expired. The new address is [Very Close Neighboring City, no more than ten minutes away].”

Caller: *scoffs* “Well, what am I supposed to do, then?”

Me: “…I’m sorry; you’ll have to go to the new location. It’s not too far away—”

Caller: “Well, now you’re going to make me drive twenty miles just to get a book?”

Me: “I’m sorry for the inconvenience but there’s nothing I can do about the location.”

(The caller huffs in disgust for a few long moments, apparently too enraged to speak. Then just growls out a bunch of angry words about how inconvenienced she is.)

Me: “Again, I’m sorry, but that’s all I can tell you is the new address.” *getting frustrated now* “What else would you like me to do for you, ma’am?”

Caller: “Well, make it come back here! I’m going to miss the Black Friday sales now because of you!”

Has No Fortitude For Longitude, Part 8

| AZ, USA | Extra Stupid, Geography, Money

Me: “Thank you for calling [Credit Card Services]. I’m [My Name]. How can I help you?”

Customer: “I want to make a payment.”

(I take payment.)

Customer: “Am I late?”

Me: “Unfortunately, yes. The cut off time is midnight Eastern Time. But I can look into the late fee for you.”

Customer: “YOU GUYS ARE ALWAYS MAKING UP RULES TO SCREW THE CUSTOMER!”

Me: “Excuse me?”

Customer: “I’m in Texas! It’s not midnight where I am!”

Me: “I understand that, but we go by eastern time—”

Customer: “That’s just a made up rule!”

Me: “Sir, time is not a made up rule…”

Related
No Fortitude For Longitude, Part 7
No Fortitude For Longitude, Part 6
No Fortitude For Longitude, Part 5

Page 1/1112345...Last