Phoning In The Excuses

, , , , , , | Healthy | May 3, 2020

I work as a medical receptionist for a retinal specialist. The medical building where our office is located has nineteen floors and each floor has up to five medical offices in it.

Due to the current health crisis, the main door of the building is closed; for the patients to get access, someone has to physically let them in. For the last month, this has been my task. When someone approaches the door, I have to greet them, ask them to step back six feet as required by CDC and WHO, and ask them about their recent travel and health history. 

There are still quite a few of the specialists in the building that need to see their patients in person, but not all of them have enough staff on payroll to have a greeter. I am only authorized to let my own doctor’s patients in after they have passed the screening and check them off my list. I am forbidden from letting anyone else in unless they are an employee that I recognize or has a valid pass. 

A lot of the people stopping by do not feel that they have to be inconvenienced by the rules meant to protect them. 

One of the doctors I don’t work for requires that once their patients arrive, they call their office so one of the staff can come down and collect their patients. I am the one that has to explain this to them. The majority comply but quite a few give me trouble. One particular lady, though, takes the cake. 

Me: “I am sorry, but due to the current crisis, I can only let my own patients in and no one else.”

Lady: “I do not have my phone with me.”

Me: “I am unable to help you since I do not work for your doctor.”


She moves very close to me, less than two feet. I quickly close the door. She starts banging on the glass. I gesture for her to move further for nearly five minutes before she will comply. I look around for the security guard but do not see him.

The lady moves away from the door. I open the door and repeat the rules to her. She screams at me that she does not have her phone with her. I repeat that, in that case, I am unable to help her since I can’t leave my station. 

A few minutes later, as I escort a leaving patient out — both because said patient has mobility issues and to prevent the lady from sneaking in — I spot her staring at her phone.

Me: *Somewhat smugly* “I was under the impression that you did not have your phone with you?”

The lady turned bright red and glared at me.

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Produce Bag Produces Results

, , , , , , , | Right | May 2, 2020

It’s March 2020 and I’m shopping for my weekly groceries at my local supermarket. It’s easy to tell that people are freaking out; many people are wearing rubber gloves and almost everyone is keeping silent and has a frown on their face. I’m feeling rather down about it all, until I notice one particular shopper.

This man must have entered the store, seen everyone with gloves, and thought to himself, “Shoot! I didn’t bring gloves! Gotta do something quick!” So he improvised a solution by grabbing some of those flimsy plastic produce bags and putting them on over his hands! 

I stop in my tracks, watching him flap around, trying to keep the bags from floating off of his arms, and doing an impressive dance to keep from dropping heavy cans of soup with the slippery bags on his hands. I barely manage to keep from laughing in front of him, but I have a grin on my face for the rest of the time I am in the store. 

Thank you, random produce-bag man, for giving your fellow shoppers something to smile about when we needed it most! I hope you and your family stay safe and healthy.

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Just Roll With It

, , , , , , | Friendly | May 1, 2020

This story occurred several weeks into the recent quarantine. As an immunocompromised person, I have been taking it very seriously and not coming in contact with anyone except my husband. 

However, I was missing my friends desperately, and in an attempt to do something and show our friends how much we missed them, my husband and I hatched a plan. I baked massive batches of lemon bars. The next day, he drove, and I dropped them off on my friends’ porches unannounced, texting them afterwards to tell them we missed them and left them a present.

All went relatively well on the first few stops, but then we got to our last one.

My friend watched us pull up from outside on her porch, shook her head, and walked inside. 

I jumped out of the truck, dropped the container on her porch, and jumped back into the truck.

My friend then came out of the house, held up a finger to indicate I should wait, and popped back inside. 

I rolled down my window and she came back out of her home holding something. She stood about ten feet away from the truck and lobbed a ziplock bag full of home-baked rolls into our open window. 

Turns out, she’d made plans to drop them at our home and had been getting ready to do exactly that. We just shortened it all by a step.

This story was included in our May 2020 Inspirational Roundup.

Click here to read the first story!

Click here to go to the roundup!

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Giving You The Third Degree About Not Getting A Third

, , , , , | Right | May 1, 2020

There has been a lot of panic buying taking place across all food shops. As a result, all major retailers have bought in rationing, meaning customers can only buy a certain number of each item to try and make sure everyone can get their items. An angry-looking man comes to my till. He has a bag from our competitor, who is on the opposite side of the road to us, and he is only buying one loaf of bread from us.

Customer: “I can’t believe this. [Competitor] would only let me buy two loaves of bread! Only two! I want three! So I had to come here to buy a third! Absolutely ridiculous!”

Me: “I’m sorry about that, but we’ve all had to bring in limits due to all the panic buyers, and—”

Customer: *Interrupting* “Well, why don’t they do anything about them, then? Huh?”

The customer pays and storms out.

Next Customer: *To me* “But they have… by introducing the ration limits.”

Me: “Tell me about it.”

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The Stupidity Is Spreading

, , , , , | Right | April 30, 2020

Because of the health and safety lockdowns, my company has all the stores reduce their hours and have one person working the day unless it’s delivery day. The reduced hours are posted along with guidelines for shopping in the stores: no more than ten people in the store at any given point, only touch what you’re going to buy, etc.

I am sweeping the entryway and the sidewalk to get rid of debris. The store has been open for half an hour at that point, so all lights are on, the door is unlocked, and the cash register is open. Customers see me open the store door after I am done sweeping and come over. They read the sign in its entirety and then proceed to open the door. What’s the first thing that they ask?

Customer: “Hey, so, are you guys open?”

Huge mental head-desk followed, along with several other people who did the exact same thing. This is going to be a long couple of weeks.

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