Needs A Break From Your Illegal Activities

, , , , , , , | Working | November 3, 2017

When working for an employment agency, I was asked to work in a certain bar one evening. When arriving there, all seemed right and, to be honest, the work was okay. However, after a few hours work, I asked how everything worked with breaks. The other workers reacted a bit surprised. Break? Oh, well, in fact they didn’t do those, because there was no time… despite the law making it very clear that the employer is obliged to allow it and the employee is obliged to take it. “We don’t do that. The employment agency should have told you. I’ll talk to them about this, because this is really important.”

A bit later they had the chef de cuisine make me a croquette sandwich. Since I was quite hungry, I was very happy about this and thanked the cook, despite the fact that he shouted at me and bullied a coworker earlier in the night. I ate it quickly and went back to work immediately.

After an evening of hard work in a very busy bar, I had to leave at midnight. One of the floor managers took me to the office to find the form for temporary workers. The office turned out to be a mess and she was unable to find the form, although she was clearly as annoyed by the mess as I was. In the end, the lady improvised and made me write down my name, employment agency, and hours on a blank note. I worked for seven hours, so that’s what I wrote down.

The next day, I commented to my contact at the employment agency about the break problem, stating clearly that I wanted to be fully informed, and that I thought it was weird that the place didn’t do breaks, despite this being illegal. My contact reacted somewhat defensively, although they called the incomplete briefing “a learning point for us.”

Despite this, I was assured that it was very common in hospitality work that you’re supposed to have eaten before 5:00 pm, and I was asked to have “some flexibility.” I didn’t answer, since I was clearly not winning this, although some Internet research and a phone call to the union made it clear to me that I was totally right.

Later, when I downloaded my payslip, it turned out that the place only paid me for six-and-a-half hours, anyway, while eating the sandwich took me about five minutes. I emailed my contact, asking exactly what the bar’s general manager submitted, pointing out that I didn’t take half-an-hour break and, therefore, worked for much longer.

No response ever came. Much later, I asked the financial person of the employment agency what was submitted. According to her, [Bar] indeed claimed I worked six-and-a-half hours with a half-an-hour break. Once again, the employment agency didn’t take any action, but since then, the bar was on my personal blacklist, which I made very clear to my contact.

Thievery Requires Classy Caffeination

, , , , , , , | Related | November 3, 2017

(I am making a cup of tea for myself when Mum yells through the house to make her a cup of coffee, as well. I see there are two options: [Extremely Expensive Brand] and [Extremely Cheap Brand]. Both are open, but the cheap brand is further forward and seems to be more used. In fact, the expensive brand is practically hidden away, as it’s in the tea section of the cupboard, on its side, and behind the tea itself. Since I know Mum adores her expensive brand, I ask, yelling across the house.)

Me: “[Cheap Brand] or [Expensive Brand]?”

Mum: “Oh, just use the [Cheap Brand], because—” *incoherent as the kettle is boiling at that moment*

(I walk through to her.)

Me: “What were you saying? I only heard about using [Cheap Brand]. Also, why do you have two brands open?”

Mum: “Oh, I don’t. [Cheap Brand] jar contains [Expensive Brand].”

Me: “Why?”

Mum: “Because [Expensive Brand] is too big to fit in the coffee cupboard, so I fill the [Cheap Brand] jar with it so I can get it in there.”

Me: “Oh.” *pauses, then adds jokingly* “You know, Mum, you’re supposed to put the cheap stuff in the expensive container, so you seem classier, not make yourself look poorer.”

Mum: “But if someone robbed the place, they’d go, ‘Oh, they drink [Cheap Brand]; they must not have any money, so there’s no point robbing them,’ and then we’d be fine.”

Me: “Why would a burglar be in our coffee cupboard?”

Mum: “Burglars need a cuppa every now and then, too, you know!”

Buy Bye!

, , , | Right | November 2, 2017

(At our hotel, we have a snack shop full of food as well as other things, like soaps and brushes.)

Customer: “Do you have a toothbrush?”

Me: “We have toothbrushes to buy. We don’t have them free.”

Customer: “Buy?”

(I show her.)

Me: “Yes, toothbrushes to buy, on the bottom shelf there.”

Customer: “Buy?”

Me: “Yes, buy.”

Customer: “Oh, buy!” *takes brush and leaves without paying*

Me: “…”

Must Not Have Passed Their OWLs

, , , , , | Learning | November 2, 2017

(Someone has written graffiti on the door and [Teacher #1] has just arrived to see it.)

Teacher #1: “I don’t suppose we know who it was?”

Teacher #2: “[Student] told me it must have been someone evil, like a Death Eater or something.”

Teacher #1: “Hmm… You’d have thought evil forces could at least spell correctly.”

The Day A Hurricane Came Through The Drive-Thru

, , , , , , , | Right | November 2, 2017

(Hurricane Harvey is in the area. While my section of Texas is clear of the core of the storm, the rain bands cause quite a bit of flooding along with, understandably, a decline of people. We have already been allowed by corporate to shut down the restaurant early if we aren’t turning a profit for six 15-minute periods straight. We are not making profits and, thankfully, the weather isn’t getting worse in our area. Therefore, the manager has decided to close the restaurant and has already posted signs on all the doors and drive-thru window, and has slipped a sign behind the plastic of the menu board. I am still wearing the headset while helping my coworkers and manager, who is also wearing a headset, take care of cleaning, storage, and the like, when I hear a ping. I ignore this for a while until I hear the customer.)

Customer: “Hello, I’d like to—” *starts rattling off a 20+ item order*

Me: *interrupting the ordering* “I am sorry, sir, but we are closed due to the hurricane.”

Customer: “Yes, and I’d like ten large sodas—” *starts to rattle them off*

Me: “I am sorry, sir, but we are closed, due to the weather. We will be open again at 10:00 am tomorrow, and we do apologize for the incon—”

Customer: “I thought this was a 24/7 restaurant and, besides, it’s only 10:15!”

Me: “First, we are not 24/7. Second, even if we were, we are closing due to the storm, as indicated by the sign on the menu board.”

Customer: “Are you going to take my f****** order or not?!”

Me: “Sir, we are not able to make you anything as we have closed early. Please look at th—”

(I hear the car screech away and think this is the last of it until we hear a constant stream of honking from the window. As I’m the closest to the window, cleaning some of the equipment nearby, I decide to try again by pointing to the sign.)

Sign: “Due to inclement weather, the lobby will be closing at 8:00 pm and the drive-thru will close at 10:00 pm. The store will re-open at 10:00 am without breakfast menu items. We apologize for the inconvenience.”

(They just honk their horn before trying to force open the window, at which point I get my manager.)

Me: “[Manager]! GET OVER HERE, NOW! HE’S TRYING TO BREAK OPEN OUR WINDOW!”

Manager: *grabbing the store phone and her own cell phone* “Get your cell phone ready to call the police.” *yelling through the closed window* “SIR, WE ARE CLOSED DUE TO THE HURRICANE! WE ARE TRYING TO CLEAN AND GET EVERYTHING READY FOR TOMORROW! IF YOU DO NOT LEAVE, WE ARE GOING TO CALL THE POLICE!”

(The customer starts using strings of curses and insults, and almost causes a wreck getting off of our property onto the street. After a few minutes of trying to process what happened, we all start to get back to work and think this really is end of it. Sadly, a few moments later, the phone rings and my manager answers it.)

Manager: “Thank you for calling [Restaurant]. Just to let you know, we are closed right now du—” *pause* “Sir, we have several signs up on the doors, windows, and the menu board. Furthermore, we could have called the cops on you when you attempted to break and enter. Lastly, through the window we saw you speed into the street in front of another car. If you have any issues with us closing early due to this storm, then you are free to call [Corporate Phone Number], but they were the ones to inform us that we are okay to close early as needed.”

(About two days later, we heard that the customer did indeed try to make a complaint, claiming we served other customers after he left, that we were discriminating against him, and various other bulls***. However, they were all dismissed, and his phone number, along with details from the outside cameras, were given to police for them to handle.)

Page 8/22First...678910...Last
« Previous
Next »