A Brimful Of Anger Over Forty-Five
A customer pays for a couple of items and hands me a five-dollar bill. I lay it on top of my register, hand back his change, and then put the bill in with the rest of the fives and close the drawer.
After the drawer is closed:
Customer: “I gave you a fifty!”
Me: “It was a five; I don’t have any fifties in my drawer.”
Customer: “Well, I gave you a fifty, so I don’t know what you did with it, but I want my change back.”
Me: “Hold on. Let me go watch the video and double-check that way.”
I watch the video, and it clearly shows him handing me a five. I go back to him and tell him and invite him to come watch the video.
Customer: “No, just give me my money back.”
If it had only been a couple of dollars, I would have just given it to him to get him to leave, but I am not going to just hand over forty-five dollars out of the drawer.
Me: “Sir, as you are getting very angry and disruptive, you will need to leave.”
Customer: “Fine, but I’ll be back later with the cops!”
The next day, he comes back in with a cop, accusing me of stealing from him. I tell the cop everything that happened yesterday. The cop requests to watch the video. We invite the accuser to come watch it, but he still refuses.
I take the cop back and we watch the video, and he agrees with me that the guy handed me a five. The cop goes out to the guy.
Cop: “I can’t do anything to get your money back until you watch the video. too.”
He finally agrees, and we bring him back and play the video. It shows the guy handing me a five out of his wallet and me placing it on the register.
Customer: “He swapped out the fifty for a five at some point! The video is lying!”
Me: “Do you really think that if I could change out money before it is even given to me that I would still be working here?”
The guy starts throwing a temper tantrum and I politely ask him to leave. He refuses, so I ask the cop to get the guy off our property.
Cop: “I’ll do you one better.”
He arrested the guy for trespassing.