I Feel Sorry For The Husky

, , , , , , | Right | August 9, 2018

(I run a pet boarding business out of my home. I provide high-end care for dogs while their owners are out of town or at work. In this area, I am in high demand, often dealing with clients that are willing to throw down a lot of cash for their dogs. One morning I receive this booking request in my email:)

Client: “Hi. My dog is a purebred Siberian Husky. She is two months old. I do not want her around any other dogs, but I will not leave her alone while I am at work every day. I will need you to watch her starting tomorrow.”

(She lists off dates and times for thirty-six days she wants her dog to stay with me while she is at work.)

Me: “Hello! She’s a beautiful dog! Unfortunately, I have other dogs booked with me every single day for the next month, so I would not be able to provide care for her without her coming into contact with other dogs, and I do not accept dogs that have not had their vaccinations. Her papers you sent me indicate that she has not yet had her vaccinations. If you need any assistance after she has received her shots, I would love to meet with you to discuss the details!”

Client: “She cannot be around other dogs. I am paying you $1,000 to make that happen.”

Me: “I do appreciate your interest in my services, but as I said, I have many other bookings, so providing solitary care for her would not be possible. I also would not be able to accept her until she has been vaccinated.”

Client: “I am not willing to pay you over $1,100.”

Me: “The issue isn’t with the money; the issue is that I have other bookings; so your dog would be around other dogs if she were to stay with me.”

Client: “Absolutely not. I am paying you $1,000 a month; she needs to be alone.”

Me: “Ma’am, every other owner that is currently booked with me has paid the same rates. I cannot cancel their bookings simply because you don’t want their dogs around yours and frankly, I cannot run a business by only watching one dog. And again, I would not even be able to consider care until you had her vaccinated.”

Client: “Then what am I even paying you for?”

(I explained my policies to her yet again and she stopped responding. I’m pretty relieved, honestly. Dealing with that attitude every day doesn’t sound worth the money.)

Skirting Around Who To Blame

, , , , | Working | August 8, 2018

(I work in a store in the mall that sells higher-end clothing. We have different “styles” — casual, evening, business attire, etc. — in the main women’s room. A customer comes in and I do my whole routine.)

Me: “Hi, welcome to [Store]! Is there anything I can help you with?”

Customer: “Do you sell skirts?”

Me: “What kind of skirt are you looking for?”

Customer: *getting a little impatient* “A skirt. Do you sell them?”

Me: “Well, yes. But they’re scattered throughout the store.”

Customer: “Show me.”

(I start showing the customer where we have all of our skirts. By the time we get to the back of the store, she’s clearly disinterested.)

Me: “…and here are the pencil skirts.”

Customer: “Why didn’t you tell me where the pencil skirts were?! God, can’t you teens do anything right?”

(The customer then stormed out of the store.)

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Not Even Going To Try To Massage The Truth

, , , , , | Right | August 8, 2018

(My father decides to buy us both 25-minute massages from a small store in a mall. In the store there is one other couple getting foot massages, and a slew of workers. About ten minutes into his massage, my father passes out because he got overheated. When he wakes up, the workers, the security supervisor of the mall, two mall cops, and I are all standing there waiting for an ambulance to arrive. I then hear the security supervisor talking to the lady getting a foot massage, and although I only hear one side of the conversation, I have a pretty good idea of what is being said.)

Security Supervisor: “What?”

Security Supervisor: “No, I can’t massage your feet.”

Security Supervisor: “I don’t work here.”

Shampoo-Pooing All Over Your Service

, , , | Right | August 7, 2018

(I work in a hotel. It is around two am, and a man checks in. He seems okay, until I hand him his keys.)

Guest: *very demanding tone* “Now, listen to me. I want—” *grabs our business card and scribbles all over it* “—twelve shampoos, six towels, five bar soaps, one trash bag, four shower caps, five tissue boxes, four lotions, and five water bottles. All in the trash bag. And I want them now, to be sent to my room.” *thrusts business card at me*

(At this point, I’m wondering why he didn’t write it on the back of the card, since there’s printing on the front, but I hold my tongue.)

Me: “Okay, sir, I will tell the security guard to bring them to your room, since room service has ended.”

(He looks a little disappointed that I won’t be bringing it to his room — I’m a female — but he smirks and leaves for the elevator. I summon the guard and tell them what to bring and where, and he leaves. After a short while, the phone rings and it’s the demanding guest, very angry.)

Me: “Hello—”

Guest: “What is this?! I wanted the items to be put in the trash bag, not out!”

Me: “I’m sorry about that, sir. Let me ask the guard—”

Guest: “Go ahead! Ask! I’m not lying! Are kidding me right now?!”

(After confirming with the guard, I go back to the phone.)

Me: “Yes, the guard said that he didn’t put the items in the trash bag. Again, he and I apologize. Would you like it to be resent?”

Guest: *angrier* “DUH! I WANT IT ALL TO BE RESENT TO MY ROOM! ALL OF IT! ON THE DOUBLE!” *hangs up violently*

(I sent the guard to get another pack of items he wanted, and this time the guard put it in the bag like the guest wanted. The guest was all peaches and cream after that.)

This Request Cuts No Ice With Me

, , , , | Right | August 7, 2018

(I am running the drive-thru, taking orders.)

Customer: “Can I get two large [iced drink]s?”

Me: “Okay, anything else for you?”

Customer: “Yes, can we get fresh ice with that?”

(I then think for a second, not sure if I just heard what I did. I then think maybe she meant something else.)

Me: “By ‘fresh ice’ do you mean extra ice?”

Customer: “No, no, just fresh ice.”

(I pause for a second, still not sure if this is happening.)

Me: “Okay, yeah… I can do that for you.”

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