Pointless Pickiness

, , | | Right | May 4, 2008

Me: “What can I get you?”

Customer: “I want coffee, but I don’t want any caffeine in it.”

Me: “So you want decaffeinated coffee?”

Customer: “No, I want regular coffee. I also want you to take the caffeine out of it.”

Me: “I’m sorry, ma’am, but you’ll have to buy decaf if you don’t want any caffeine.”

Customer: “Just gimme that coffee, and make sure to take the caffeine out.”

(She turns her back for a moment to rummage through her purse. I pour her a cup of decaf anyway.)

Me: “Here you go, ma’am!”

Customer: “Did you take the caffeine out?”

Me: “Yep!”

1 Thumbs
2,078
VOTES

Mega Moochers, Inc.

, , , , | | Right | May 2, 2008

(We are a specialist inspection company. Over two years ago, we did a job at short notice for another company that could not supply the service. They refused to pay us the $40,000 fee despite getting paid by the client (and making a decent profit) and we are in the process of taking them to court to get payment. They are making the matter even more drawn out than normal by messing the court about, not turning up, etc. I get a phone call from their operations manager.)

Customer: “Ah, Mr. [My Name], we need you to do an urgent job for us.”

Me: “…but you still owe us $40,000 from the last job we did for you.”

Customer: “What about the good relationship between our companies?”

Me: “We don’t have a good relationship. We are taking you to court over this, remember?”

Customer: “Please, Mr. [My Name], that is all in the past. Can we not work together, for the good of the relationship?”

Me: “The last time I saw you, you lied to me. Your manager has only ever lied to me. You owe us $40,000 dollars. We are taking you to court. How can we have a good relationship?”

Customer: “We must work together, to build a good relationship.”

Me: “What about our money?”

Customer: “You are always going on about the money! Why can’t we have a good relationship?”

Me: “It’s not going to happen.”

Customer: “See, that is why we need a good relationship!”

Me: “Goodbye.”

Customer: “But what ab–” *click*

1 Thumbs
4,435
VOTES

If The Shoe Fits…

, , , | | Right | April 24, 2008

Me: “Thank you for calling [Orthopedic office]. How can I help you?”

Caller: “PUT MY DAUGHTER ON THE PHONE!”

Me: “I’m sorry? This is [Ortho]–”

Caller: “No it isn’t! Now put my daughter on the phone right now! She knows she isn’t supposed to have boys over!”

Me: “I’m sorry, ma’am, I think you have the wrong number.”

Caller: “NO I DON’T.”

Me: “Ma’am, I’m afraid–”

Caller: “You better be! I’m on my way home RIGHT NOW and god help you if you’re still there!”

(By this point we have several calls waiting to be answered. My supervisor signals me to transfer the call to them so I can get back to my job.)

Me: “Ma’am, I assure you this is a medical office. Would you like to speak to my supervisor?”

Caller: *dripping with sarcasm* “Oh suuuure! Put me through to your supervisor!”

Supervisor: “Thank you for calling [Orthopedics], how can I help you?”

Caller: “WHAT?! WHO ARE YOU? WHY ARE YOU IN MY HOUSE?!”

(It took several minutes for my supervisor to get the woman off the phone, after which she called three more times…)

1 Thumbs
4,868
VOTES

When All Else Fails, Use Big Words

, , | | Right | April 22, 2008

(I had a call from an elderly client who was having issues with her satellite receiver. After troubleshooting the issue as much as we possibly could I informed the customer that I’d need to send out a new receiver.)

Me: “Okay, so we’ll simply ship that out. I can overnight that and have it to you first thing tomorrow morning.”

Customer: “Tomorrow!? I need it RIGHT NOW!”

Me: “I understand where you’re coming from, but there’s no way for me to possibly do that.”

Customer: “HOW WOULD YOU LIKE TO BE SEVENTY YEARS OLD AND CONFINED TO YOUR HOUSE WHERE YOUR ONLY SOURCE OF ENTERTAINMENT IS THE TV!?!?”

Me: “I do apologize for your current plight, but unfortunately we currently lack the technology to transmogrify things through space and time. With that in mind we are, unfortunately, required to use the most current means of shipping. That being FedEx. Would you like that at nine in the morning or ten?”

Customer: *after a brief pause* “Ten. Thank you.”

 

1 Thumbs
1,630
VOTES

Virgin Galactic, Eat Your Heart Out

, , | | Right | April 18, 2008

(I’m a flight attendant, and was doing my pre-takeoff check in the cabin. A man stops me and gestures to the small digital camera sitting in the seat next to him.)

Passenger: “Is it okay if my camera is here for the flight?”

Me: “Sure, sir. That will be fine.”

Passenger: “But shouldn’t I put it in the overhead bin?”

Me: “It should be fine there, but if you’re worried about it falling on the floor during landing you could put it in the overhead bin.”

Passenger: “But after takeoff, won’t it start floating around the cabin?”

Me: “Well, sir, just hold on to it. Once we slingshot around the moon, it will be fine.”

1 Thumbs
5,066
VOTES
Page 299/305First...297298299300301...Last