That Demand Is Gambling With Ridiculousness

, , , | Right | June 21, 2017

(The building where I used to work 10 years ago contained several restaurants; you could walk through some of them to get to the others. The restaurant next to ours has a few slot machines, which are on the “border” between the two places. Our break room is next to the machines. One day, one of the gamblers gets angry about not winning again. This time, he takes it out on us.)

Gambler: “Hey, keep quiet! I can’t hear the slot properly!”

Coworker: “Ehm… what?”

(Some of these gamblers seem to think that, if you listen very carefully, you can hear a click which tells you when to push the “stop”-button. Apart from the fact that this is nonsense, there is always noise in the restaurants.)

Gambler: “You guys are making way too much noise, with all your talking and laughing in there! Come on! Get a life!”

Coworker: “Are you seriously telling us to get a life, just because we have a nice chat while on break? We’re not the ones sitting behind a gambling machine all day, wasting our time and money.”

Cardigan And Again And Again

, , , | Right | June 19, 2017

(I work in my local Oxfam, mostly on one of the tills. The other day a customer comes in and tries on a woollen cardigan. After she’s tried it she comes up to me:)

Customer: “Excuse me, but I don’t think this item should be on display. I just tried it in on and it left hairs all over me.”

Me: “Okay, I’ll let the manager know about this and she’ll decide whether it’ll be taken of the rack.”

(The customer then goes back to browsing. The manager then comes down to let me take a break.)

Me: “I had a customer tell me that she didn’t think this cardigan should be on the rack. It left hairs all over her.”

Manager: “Okay.”

(She then puts the item back on the rack and takes over from while I go have a break. About 10 minutes later I come down from my break and take over the till again.)

Manager: “You didn’t tell me that she hadn’t left the shop.”

Me: “Oh, sorry.”

Manager: “It’s okay.”

(I get back to the till, a lack of customers paying for items leaves my eyes to inspect the store just as the manager comes down to put some stock out. At this point I notice something going on at the other till.)

Me: “I think that [Volunteer] might need your help with something.”

(The manager then goes down to the other till to check up on what’s going on. It gets sorted out, and she comes back and tells me what happened.)

Manager: “Funny story. That customer who you dealt with earlier came back, only this time she started looking for the cardigan, just so that she could complain about it still being out.”

Third-Party Pooper

, , , , | Right | June 16, 2017

(I am working at my store on Black Friday and it has been extremely busy throughout my entire shift. It is so busy that I can’t get anyone to cover me for my lunch and just as I am about to clock out for the day, a man and a small child come to my register. He silently puts a popular MP3 player, that recently just came out, on the counter and I scan it. He is quiet for the whole transaction until he sees the total price.)

Customer: “No, that’s not right. You do price matching. This [MP3 Player] is 99.99 on Amazon. I want that price.”

Me: “I will be happy to help you, sir, just let me pull the [MP3 Player] up on Amazon to double check.”

Customer: “Can’t you just give me the price?”

Me: “I’m sorry, but since it’s on Amazon I have to double check to make sure the price is not from a third party seller.”

(Throughout the whole time I am pulling up Amazon on the computer, the customer does nothing complain about the horrible service he is receiving and how ridiculous it is to check to see if he was telling the truth. I pull up the MP3 player and see that the one he is talking about is indeed from a third party seller. When I show him this, he completely flips out and complains about how we are scamming him out of his money.)

Me: “I am so sorry, sir, but that is our policy. Unfortunately, we can only price match items if they are sold and shipped from Amazon. Would you still like to buy the [MP3 Player]?”

Customer: “No, I don’t, and thanks for ruining my kid’s Christmas.”

Me: “Okay, sir, I am so sorry about that. I hope you have a great rest of your day and a wonderful holiday season.”

(The customer is turning around to walk out the door and when I say that. He abruptly turns around and glares at me.)

Customer: “GET ME YOUR MANAGER, NOW!”

(I called my manager and when he arrived, the customer told him how I was treating him rudely throughout the whole transaction, refused him service, and told him how I made his son upset and was ruining his Christmas. When my manager asked me if what he was saying was true, I said no and told him the situation and even brought up the webpage to show him I was just following the store policy. The customer started yelling that I was lying. To my surprise, my manager gave him a gift card as a way to say sorry and pulled me to his office. When I tried explaining that he wanted me to take more than 80% off the MP3 player to price match the third party seller, he didn’t believe me and told me he was going to let me go. Looking back, I realize that it was their loss because I was only doing what they were telling me to do and I am now working at an office job that treats their employees a lot better than that store I used to work at.)

Boss Has Reached Your Tea-Total

, , , , | Working | June 15, 2017

(The company owner is a man well-known for only hiring young women to work for him, and he openly brags that he wants all of his employees to be scared of him. We have hired a new intern who is very good at her job, but she’s quite a confident girl and isn’t visibly cowed by him, so he goes out of his way to make her life difficult. This whole communication is via email.)

Boss: *to Intern* “I have decided that since you are not integrating into the company very well, you need to make everyone in the office tea once a day. I would like you to do this at precisely 3:45 everyday, without fail.”

(We are all a bit taken aback by this request, as there are 21 people in the office, and generally we all make our own tea when we feel like it. We all help her out by giving her a heads up when 3:45 comes round, and she is expected to drop whatever she is doing, no matter how important, and make 21 cups of tea, even if we don’t want one. One day, the boss is in an afternoon meeting.)

Boss: *at 3:50* “Would you care to explain why I did not receive my cup of tea at 3:45 as instructed?”

Intern: “I am very sorry, but I was told you were in a meeting which was not to be disturbed under any conditions. Next time, I will bring your tea in.”

(The next day, the boss is in another meeting. The intern knocks, and asks if any of the clients would like a drink and also brings the boss his tea as instructed.)

Boss: “I am extremely unimpressed by your behaviour this afternoon. I don’t expect to have important meetings interrupted by a junior member of staff for non-emergency matters.”

(Both she and I were fired within the month, and couldn’t be more glad!)

Cycling Through Useless Answers

, , , | Right | June 14, 2017

(I’m working at the auto desk in an auto parts and cycle store. There’s a separate desk for the cycling department, but people usually come to the auto desk if the cycling one is busy. This takes place on a hectic Sunday afternoon:)

Customer With Child: “What size is he?”

Me: “Uh… In regards to what, sorry?”

Customer With Child: “What frame size does he need?”

Me: “Oh, I’m not sure. I’m afraid you’ll have to talk with the cycle colleagues for that. Auto colleagues are only trained with car things.”

Customer With Child: “But they’re busy. Just help me or call someone over.”

Me: “All of the cycle colleagues are serving at the cycle desk, but as soon as one is free they’ll be able to help you.”

Customer With Child: “Just tell me the frame size, for f***’s sake!”

Me: “I couldn’t even guess. They can help you at the cycle desk.”

Customer With Child: “Say a number! JUST SAY IT!”

Me: “…3?”

Customer With Child: “Ugh, you’re useless.” *rolls eyes and walks out*

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