Liberated To Also Speak My Mind  

, , , , , | Right | November 21, 2019

(I’m busy typing up a document for one customer, while another one comes and sits at my desk. He is already being assisted by my coworker and just wanted to sit down. Both my coworker and I are female.)

Customer: “Wow, you have the easiest job in the world.”

Me: *chuckling* “Typing is easy, sure, but that’s not all I do. We have to know how to use all these machines, design logos and business cards, use a wide variety of software…”

Customer: “Well, it’s air-conditioned in here!”

Me: “Sure, but each of these copiers and the laminating machines have operating temperatures at or above 300°F. When they’re all working, we get pretty sweaty back here.”

Customer: *getting flustered* “Well, you’re the one who wanted to be a liberated woman and work for a living!”

(It’s pretty clear that this man has a poor view of women in the workplace. I decide not to let him get me worked up.)

Me: *cheerfully* “Yep! I certainly do want to work for a living. It’s nice having cash to pay the bills and I’m not afraid of a little hard work!”

Customer: *laughs scornfully, like he doesn’t believe what I’m saying*

Me: *continues typing the document I was working on*

Customer: “Well, what about your coworker, eh? She’s a cutie! Right? A little cutie!”

Me: “I’m afraid I’m probably not the best judge of that, sir.”

(The customer seemed offended that I wouldn’t join him in leering at my coworker, grunted, and left my desk. Thank goodness!)

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Unfiltered Story #177077

, , | Unfiltered | November 7, 2019

(It is a very busy day and everyone is at a cash register ringing out customers, and a coworker and I are both at the Copy Counter booking in orders. We are right next to each other at the counter and this exchange happens with my coworker and her customer)

Coworker: Would you like these within the hour, or did you want to come back later this evening?

Customer: Oh no, I need them right now.

Coworker: Well, unfortunately we don’t have time to do it right while you wait. I can do it in an hour, though.

Customer: What do you mean you don’t have time? I need them!

Coworker: Well we have to deal with other customers as well, and it’s easy for us to get pulled away from a copy job before we’re finished it. As you can see, it’s really busy in here, so I won’t get a chance to do it this second.

Customer: What about that girl? (pointing to me) Can she do it?

Coworker: …. no? She’s with a customer right now….

Okay… Rude!

, , , | Right | September 17, 2019

(I am working at a copy and print store. One day, we have a particularly busy day. There are several long lines of people and unfortunately, people have been waiting for quite a while, even with several people manning the counters. A young woman finally gets to my counter.)

Customer: “I need something printed.”

Me: “Sure! What exactly is it?”

(She gives me the specifics of her order.)

Me: “Okay, no problem, but there may be a wait since we’re having such high volume. Something like that will probably take us 20 to 30 minutes.”

(She starts to get visibly upset and yells at me.)

Customer: “SOMETHING LIKE THIS SHOULDN’T TAKE THAT LONG!”

Me: “Ma’am, I’m sorry, but as you can see, we have quite a lot of people here and so, unfortunately, there is a small wait.”

(I’ll be happy to do it for you, but I can’t put off other people jobs that came ahead of you.)

Customer: “Well, I’m just going to take my business elsewhere and they’ll have it done quicker.” *turns to leave*

Me: “Uh… okay.”

(She turns back around.)

Customer: “You don’t have to be rude. You didn’t have to say, ‘Uh… okay.’ You should have said, ‘Thanks and have a nice day.’”

(I can sense that she’s about to walk back to me and begin yelling so I smile at her and say enthusiastically:)

Me: “Thanks and have a nice day!”

(Hopefully, I have effectively cut off what might have been a rant. I look at the next customer and again, enthusiastically say:)

Me: “Hi! How can I help you?!”

(The woman huffed and ran off, passing more people on her way out, all of whom were very nice when they got their turn.)

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Unfiltered Story #162098

, , | Unfiltered | September 11, 2019

Customer: I need some things printed

Me: Ok, do you need them within the hour, or would you like to come back later in the day for them?

Customer: It’s 2 files and they’re double sided. They’re supposed to look like a brochure.

Me: Ok. So do you need them within the hour or can you leave them with us for longer than that?

Customer: Well can’t I show you the files?

Me: Sure you can. I just wanted to know when you needed them for.

Customer: Oh you can’t do them?

Me: Yes… I can do them… we have a 1 hour express service, or a standard service…

Customer: I need you to do them now.

Me: I can’t do them now, I can do them in an hour.

Lost And Found Is Safe And Sound

, , , | Right | August 16, 2019

(I am in a copy shop. Sometimes, customers forget things at their workstation — their drive, their print card, etc. Anyone can print with any card, and a full one — good for 2000 pages of copying or print-outs — is worth $70. I find that someone has left their card in the slot I was going to use. I take it and go to a clerk.)

Me: “I found this card; the person using the computer before me must have forgotten it.”

Clerk: *warily* “And?”

Me: “I want to return it. Do you have a lost and found here?”

Clerk: “Yes, but…”

Me: “But what?”

Clerk: “Others don’t usually give them back.”

(I must have looked very perplexed at that, but the clerk smiled and took the card, saying she’d keep it safe until the owner came back. From that day on, all clerks recognized and smiled at me when I went into the shop, especially when I went to the main desk with found flash drives and cards while declaring that I wanted to give them back.)

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