Unfiltered Story #135407

, , | Unfiltered | January 3, 2019

(It is half hour to closing, and a woman comes in with a big, messy stack of papers. Some folded, some stapled, etc.)

Customer: I need these copied.

Me: Ok, do you want to use self serve or leave them with me?

Customer: I want you to do it.

Me: Alright. (I grab an order form and bring it to the counter)

Customer: Oh you’re not going to do it right now?

Me: No I don’t have time. We close in half an hour and I still have orders that are due first thing in the morning that I have to finish.

Customer: But I need them! I need them for a meeting at 9am tomorrow!

Me: Then I would suggest self serve.

Customer: But I can’t! You have to do them!

Me: I’m sorry, I don’t have time. That’s a time consuming order and I have a lot to do tonight still.

Customer: But I can’t!

(Her husband then comes in behind her)

Husband: What are you doing?

Customer: She won’t copy them!

Husband: Well they close in half an hour! I thought we were doing it ourselves!

Customer: But I don’t know how!

Husband: I do!

Customer: But we don’t have a card!

Husband: Yes, we can use my credit card.

Customer: NO you have to use a *store* card! And we don’t have one!

Husband: No, we can use a credit card.

Customer: NO we can’t!

Me: yes you can.

Customer: Oh….

(The whole time that they are in self serve — which was until 5 minutes to close, btw — all I could hear was the wife complaining and being snotty about having to do it herself and how the machines always break down and why couldn’t the girl just do it for us)

(I managed to get my orders done that were due the next morning, and get my closing duties done just in time. If I took her order, the orders due in the morning wouldn’t have been finished)

(The husband was happy and pleasant the whole time, and thanked me when they left)

Unfiltered Story #129873

, , | Unfiltered | December 2, 2018

Coworker: “I’m sorry, this is copyrighted so we can’t copy it.”

Customer #1: “Well this was copied before!”

Coworker: “Well they weren’t supposed to copy it.”

Customer #2: “Mom, don’t argue with her! She’ll lose her job!”

Customer #1: “Okay then, copy this!” *angrily throws paper on counter*

Customer #2: “Don’t throw it at her!”

Customer #1: “Shut your mouth!”

Google Provides Everything On The Internet, Except Permission

, , , | Right | December 1, 2018

(I work in a copy shop. We can get in loads of trouble if we are found copying material that’s copyrighted. Our corporate has been seriously cracking down on this, and I’ve heard a few people were fired. A man has submitted a file of a very well-known, copyrighted figure, and wants dozens of prints made.)

Me: “I’m sorry, but we aren’t allowed to print copyrighted material.”

Customer: “That’s not copyrighted; I say it’s okay.”

Me: “I’m afraid I just won’t be allowed to print it unless you have some proof you have permission to use the image.”

Customer: “Of course I have permission! I found it on Google!”

Cover(sheet) Your Ears

, , , | Right | September 11, 2018

(We have a self-serve fax, with store cover sheets to use for free. When checking customers out, I always ask if they used a cover sheet, since their confirmation sheet doesn’t tell me; it only says how many total pages went through. If they used a cover sheet, we charge one less page than the confirmation sheet says:)

Me: “Did you use one of our cover sheets today?”

Customer: “No.”

Me: “Okay.”

(I charge him for all the pages on his confirmation and he pays.)

Customer: “Wait a second. Aren’t the cover sheets supposed to be free?”

Me: “Yes, but you didn’t use one.”

Customer: “Yes, I did!”

Me: “Only our store cover sheets are free. Sorry.”

Customer: “No, I did use one of yours!”

Me: “You told me you didn’t.”

Customer: “No, I didn’t!”

Me: “Yes, you did. I asked you if you did and you said no.”

Customer: “Oh, well, I wasn’t listening.”

A Cents-less Use Of Copying

, , , , | Right | August 24, 2018

(Our self-serve copiers need either a credit card or a prepaid copy card to work.)

Me: “You’ll need either a credit card or a copy card.”

Customer: “I don’t want to use a credit card for ten cents! That’s so stupid!”

Me: “Okay, then you can put money on a copy card. The minimum’s a dollar, but it never expires.”

Customer: “I’m not paying a dollar for a copy that only costs ten cents!”

Me: “Then use your credit card.”

Customer: “Why would I use my credit card for ten cents?! That’s ridiculous!”

Me: “Do you get charged every time you use your credit card?”

Customer: “No!”

Me: “So, why is it ridiculous?”

Customer: “Ugh! You just do it for me!”

Me: “Okay, it’s more expensive, though. Is that okay?”

Customer: “I don’t care!”

(After doing their copies and giving them the price…)

Customer: “WHAT!? That’s too much money!”

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