Left His Manners In The Last Town

| Richmond, VA, USA | Bad Behavior, Popular, Transportation

(I am mopping the store after closing one night when a man starts banging loudly on the door and yanking at the handle. I normally wouldn’t have opened up but I see he’s a truck driver and I am concerned something may be wrong.)

Customer: “Where the h*** is [Random Town], NC?”

Me: “I’m not sure, sir. I can tell you that you are still in VA, and I can let you in to look at a map if it would help.”

Customer: “I have a f***ing map, air head! [Random Town] is not on it! What truck driver doesn’t have a map? Do you know where it is or not?”

Me: “No, I’m sorry. I have never heard of it.”

Customer: “You work at a gas station, but you can’t give simple directions. How f****** useless are you?!”

Me: “Well, I’m sorry, sir, but passing a geography test was not a requirement of my employment.”

Smoking Before She Even Gets Cigarettes, Part 2

| WA, USA | At The Checkout, Crazy Requests

Customer: “Could I buy cigarettes on my card? I have just enough to pay for them but not enough to pull money from the ATM.”

Me: “Of course, got ID?”

Customer: *hands me ID*

Me: “What kind you need?”

Customer: “[Cheap Brand].”

Me: *grabs cigarette, rings up* “Okay, your total is [close to $8].”

Customer: *hands me her card; it’s an EBT for food stamps*

Me: “I’m sorry, you can’t purchase tobacco on these cards.”

Customer: “But you just said I could!”

Me: “I apologize, but that was before I knew it was an EBT card—”

Customer: “The other lady who works here lets me buy them all the time!”

Me: “You’re not allowed to purchase alcohol, tobacco, or any type of lottery on a state issued EBT card.”

(She just continues to argue with me before stomping out of the store. Later in the day she comes back with two other women, staring at me and complaining about how “this b***h wouldn’t sell me the cigarettes!”)

Me: *talking to the other women* “Hi, what can I get you?”

(The second lady throws wad of crumpled ones on counter and demands the same cigarettes brand. The first lady continues complaining to the third lady.)

Me: “Thanks, have a nice day!”

(I turned around to clean something while those three complained all the way out the door.)

Related:
Smoking Before She Even Gets Cigarettes

Gangsta Needed To Get Spanked

| Jefferson City, MO, USA | At The Checkout, Awesome Customers, Bad Behavior, Popular

(I am working a 12-hour day since two other employees are on vacation. I am on my final hour, and have just finished with some “wannabe gangstas,” who are very rude and obviously drunk. I go check on another customer.)

Me: *sighs* “Hello. Did you find everything okay?”

Customer: *in her mid-20s* “Yeah. Sorry about them.”

Me: “Thanks.”

Customer: “Yeah, my parents disciplined me when I was younger so I grew up with a condition called ‘respect for others.’”

Game, Set, And Matches

| USA | At The Checkout, Bad Behavior, Popular, Underaged

(I work in a store that was recently stung by the local P.D. and failed a decoy operation. The offending employee was fired, fined, given a court date, and charged with a criminal offense. This resulted in a huge crackdown on our ID policy from management. A young woman comes in and asks me for a free pack of matches.)

Me: “Sure, but I’m going to need to see your ID.”

Customer: “What? For matches?”

Me: “Yes, ma’am, it’s considered the same thing as purchasing a lighter.”

Customer: “I don’t have my ID.”

Me: “I can’t give you matches, then. I’m sorry.”

Customer: “I was just in here last week. You don’t remember me?”

Me: “No.”

Customer: “Do you just not have a memory?”

(At this point I’m kind of stricken by her rudeness and general demeanor. She’s obviously getting extremely upset about me not giving her a pack of matches.)

Me: “I see hundreds of people every week, ma’am. I can’t remember every single one of them.”

Customer: “You are very rude! Why are you being so mean to me?”

Me: “How am I being rude? I could lose my job for not asking for ID.”

Customer: “You’re making me feel stupid!”

(At this point her attitude changes completely and she actually begins to cry.)

Customer: “PLEASE just give me the matches! Why are you doing this to me?”

Me: “I can’t. Someone just lost their job and has to go to court because they didn’t ID a customer.”

Customer: “F*** you! I will be speaking to your manager!”

Me: “So you’re going to complain to my manager about me doing my job?”

(She ran out, still crying. She did show up complaining about me to my manager. This resulted in my manager backing me up for doing my job. She thankfully hasn’t returned.)

Must Be Another Trump Supporter

| Cornwall, England, UK | At The Checkout, Bad Behavior, Politics

(I am working a busy evening shift in my local village store. Normally our customers are fine but every now and then, one comes in drunk. My till is right by the newspapers.)

Me: “Good evening, sir. Having a nice night?”

Customer: *nodding at the papers* “They should just nuke them.”

Me: “Sir?”

Customer: “Those d*** terrorists. We should just nuke them.”

Me: “Er… I’m not sure that would be a good idea, sir.”

Customer: “Why not?”

Me: “Well, for one, terrorists organisations aren’t exactly in one particular location like a country, and two, it’s never a good idea to drop nuclear weapons.”

Customer: “We should f***ing nuke them!”

Me: “Very good, sir. You have a nice night.”

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