Take Note Of Your Child

| Winnipeg, MB, Canada | At The Checkout, Love/Romance, Money

(A rather elderly customer is purchasing several packs of cigarettes, and other items. After I give her the total, she pulls some money out of her purse. She decides to buy the cigarettes as a carton, for the larger discount. I tell her the new total and she suddenly looks confused.)

Customer: “Where’s the fifty dollar bill I gave you?”

Me: “You haven’t given me anything, ma’am.”

Customer: “Yes, I did. I handed you a fifty dollar bill.”

Me: “Are you sure? Maybe you put it back in your purse.”

(After arguing with me long enough for my coworker to serve four more customers at the other till, she finds the $50 bill… in her purse. She pays and leaves in a huff, via automobile. Moments later, a seven-year-old boy approaches the front doors, holding a beverage and looking confused. We stare in confusion ourselves, until the customer’s car pulls back into our parking lot. She had forgotten her grandson in our store.)

Philan-stroppy

| Wales, UK | At The Checkout, Bizarre, Theme Of The Month

(My manager and I are approached by a regular customer who is notorious for being just downright nasty and mean-spirited. She doesn’t believe in donating to charity and always thinks we’re barmy for wanting to help others.)

Customer: “I can’t believe you served that man!”

Manager: “What?”

Customer: “I gave him money in the car park! He said it was for food or a bus or something, and he bought beer! You do know he’s a homeless alcoholic, don’t you?”

Me: “Well, what do you want us to do?”

Customer: “I can’t believe you served him! You shouldn’t have let him buy alcohol! I feel violated!”

(The manager realizes she may be angling for a refund of the gentleman’s beer money.)

Manager: “Unfortunately, ma’am, we are not in control of what happens away from our premises. If he asked you for money and you gave it to him, then that is only your fault. Now, if there’s nothing we can help you with, please have a pleasant Halloween.”

Customer: “I CAN’T BELIEVE YOU LET HIM ABUSE MY MONEY!”

(The customer storms out. The manager turns to me.)

Manager: “I don’t believe for a minute that she gave him money; she’s just trying to cause trouble. She’s probably got a problem with us for being in fancy dress for charity, too!”

A Long Night Is In The Cards

| PA, USA | At The Checkout, Health & Body, Money

(I work night shift at a local chain convenience store, so I see many different people come in. One customer in particular is very drunk.)

Me: “Hello, sir. How are you doing tonight?”

(The customer just grunts and puts his items on the counter. I ring them up.)

Me: “Okay, your total is [amount].”

(The customer swipes his card.)

Me: “Sir, your card was declined.”

Customer: “Bull-s***! I know I have enough. Try it again!”

(He proceeds to swipe it again and like before, it is declined.)

Me: “Sir, it’s still declining.”

Customer: “F***! Again!”

(This repeats four more times, meanwhile a line has started to form behind him.)

Me: “Sir, do you have another form of payment?”

Customer: “I shouldn’t need it, because I have money on my f****** card!”

(He goes through his wallet anyway. His face falls and then he starts laughing.)

Me: “Sir?”

Customer: “I was using the wrong d*** card! Here ya go.”

(He hands me the card and I run it through. It’s approved, and his receipt prints.)

Me: “Okay, sir. Have a good night!”

(I smile as he grabs his bag and leaves. I turn to the next customer in line.)

Next Customer: “Long night, huh?”

Me: “You have no idea.”