Weathering Demanding Customers

| Bangor, Wales, UK | Crazy Requests, Tourists/Travel

(I work in a large supermarket in a tourist-y area. The last few years there has been almost persistent snow cover on the mountains from November through February. This December, however, has been really mild with temperatures consistently in the high single figures or low double figures. I am approached as I am stacking some shelves.)

Customer: “WHERE’S THE SNOW?!”

Me: “Erm… excuse me, sorry? Snow? I don’t follow.”

Customer: “You know! SNOW! I was promised there’d be snow!”

Me: *thinking he must mean a product* “Can you describe it? I can show you our seasonal aisle if you want to browse for tree decorations and ornaments.”

Customer: “No! I want ACTUAL snow. Like, falling from the sky. They said it would be the coldest winter on record. I booked a holiday here especially!”

Me: “Erm… sorry that the weather’s mild. I don’t know what you want me to do about it, though?”

Customer: “Tell me why there’s no snow!”

Me: “Well, the wind is coming from the south-west, instead of the north. I guess it’s warmer where it came from than where it’s going and keeping our temperatures mild.”

Customer: *walks off* “THERE’S NO SNOW!”

(I was left there standing and wondering what had just happened.)

Been Called All The Names In The Hundred-Acre Wood

| Jackson, MI, USA | At The Checkout, Bizarre, Food & Drink, Language & Words

(I have have been called just about every name in the book. I am refusing to sell beer to a customer who is too drunk.)

Me: “I’m sorry, sir, you’re just too intoxicated and I can’t let you have it.”

Drunk: “I’m not driving so what the f*** is your problem, fat-a**!”

Me: “I’m sorry; can’t do it.”

Drunk: “Come on, man. I won’t tell.”

Me: *being very nice as it does really bug them when I don’t get mad* “Sorry, guy, still can’t sell.”

Drunk: *getting REALLY UPSET* “You know what you are? You’re a Pooh butt! You’re a Winnie the Pooh butt!”

(I’ve heard everything but not that, so I started laughing really hard which got him more and more upset. I told him that was the funniest thing I had ever been called and he got REALLY mad and just walked out.)

Tazed And Confused

| Melbourne, FL, USA | Holidays, Theme Of The Month

(I am a new worker at a big convenience store. It’s near Christmas, a few weeks after Halloween. A mother and her daughter, looking about 10 or 11, walk in and pause near my aisle.)

Daughter: “Hey, Mom I have a cramp! Did you know that your whole BODY does a cramp if you’re tazed?”

Woman: “Do you wanna know how to avoid that?”

Daughter: “Don’t go to Black Friday?”

Woman: “No, silly, I meant the cramps.”

Daughter: “Oh.”

(That made my day, and I am now afraid to work on Black Friday!)