Can’t See The Bigger Picture
(I work at a computer service where we fix computers and sell some general computer equipment. Our boss prefers if we actually help the customer rather than make a sale.)
Customer: “Hi, do you guys have a HDMI to VGA adapter?”
Me: “Sure, here it is. What do you need it for, if you don’t mind me asking?”
Customer: “Well, I have this laptop that I need to connect to a projector for a presentation.”
Me: “Okay, sir, this will work for you, but you do know that laptops have VGA output apart from HDMI, meaning you don’t actually need to purchase this?”
Customer: “Yeah, I know, but I figured HDMI has HD output so it would have better picture quality.”
Me: “Well, sir, projectors, especially the ones used for presentations, don’t really benefit from HDMI since their display quality is often way lower than HD resolutions. Furthermore this HDMI to VGA adapter degrades HDMI output to VGA so it could be transferred using VGA ports so you will have absolutely no benefit from HDMI.”
Customer: “But HDMI has a better picture!”
Me: “Yes, sir, it does, but it has to be degraded to VGA quality so your projector can use it, so in my opinion it’s better to just use laptops VGA output instead of buying this adapter and using HDMI.”
Customer: “But I want the better picture!”
Me: “Okay, sir. That will be 10$”