Tai-Want It Now

| Pittsburgh, PA, USA | Geography, Technology

(I am a customer waiting in line when I hear this exchange between the repair person and a customer.)

Repair Person: “Alright, ma’am, we’re going to have to order some parts from the factory to get this fixed. They should be here in about 10 days.”

Customer: *very angry* “10 days?! Are you serious? Why the h*** is it so long? What is wrong with you people?! In Taiwan, they could get parts the same day!”

Repair Person: “Ma’am, in Taiwan, the factory is right next door.”

Customer: *leaves, defeated*

Spyware Is Strength

| South Carolina, USA | Technology

(I run my own computer repair business out of my home. A customer has just arrived to pick up their computer, and I am explaining what I have done.)

Customer: “That didn’t take long. I expected you to have my computer for a few more days.”

Me: “I didn’t have to do much. You had two nasty viruses and some spyware to remove, but everything is good as new now.”

Customer: “What? You removed my spyware? No!”

Me: “Excuse me?”

Customer: “But my computer can’t run without spyware! It keeps Big Brother from watching!”

(She storms out without paying, and I decide to them her go. Not surprisingly, they come back a few weeks later after gunking up their computer again!)

Forget-PC-Not

| Chicago, IL, USA | Technology

(I’m working as operator for a computer repair shop.)

Customer: “I’d like to check on the status of my repair, please.”

(I look her up in our system and her computer has been ready for 48 days.)

Me: “Ma’am, your computer has been ready for 48 days.”

Customer: “I know! I forgot all about it. Today, my daughter asked about the computer. I was all, ‘What computer?'”

Me: “Well, if you could pick it up before the 21st, that would be great. Otherwise, we have to recycle it.”

Customer: “Don’t do that! I need my computer!”

Me: “Don’t worry, ma’am. Today’s the 8th. You have some time.”

Customer: “But what if I forget?”

Me: “Please don’t!”