Unfiltered Story #172114

, , , | Unfiltered | October 22, 2019

(Note: I’m the bad customer here)

Recently, I got sick with a very bad cold that among other things, caused me to lose my voice for an extended period. My mother then proceeded to catch this cold, along with a pneumonia, and had to be hospitalized in the ICU with a tube down her throat. My dad has been by her side the whole time and left his phone charger at home, so I go out to get him a new one. It’s Halloween when this happens, which happens to be my mother’s favorite holiday, and I’m very aware of her condition on her favorite day of the year, so I’m not in the best of moods. I eventually find a CVS and buy a phone charger, in the process ruining the night of the cashier.

Me: (hands cashier items)

Cashier: “How are you tonight?”

Me: *Raspy and irritable* “Not great”

Cashier: “Is it because everyone else is ‘too cool for school’?”

(Note: We’re right next to a major university on Halloween, he probably thought I was having a bad night for more normal reasons.)

Me: ” No, it’s because my mother is intubated in the ICU.”

Cashier: (says something about how the ICU here is very good, but is clearly not expecting my response)

(That was a bad night for me, and as I walked out, I felt really bad about ruining that guy’s night as well. If you’re reading this, I’m sorry.)

The Crutch Of The Matter

, , , , , | Right | October 11, 2019

(I recently injured my ankle. Because I can’t walk, I’m stationed at the front with a chair to help greet customers and direct them to different departments.)

Me: “Hi! Welcome to [Store]. Can I help you find anything?”

Customer: “Yeah, I’m looking for buttons.”

Me: “Okay, they’ll be just past our quilting section down this aisle!”

Customer: “Can you show me?”

Me: “I can’t, but I can get someone here to walk you there!”

Customer: “Ugh, stupid millennials are so lazy.”

(The customer’s husband speaks up.)

Husband: “You know, I’m willing to bet those crutches leaning on the chair are hers.” 

(The customer went red and stormed off. I thanked her husband before he followed her.)

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Misremembering Mismanagement

, , , , , | Working | October 8, 2019

(It’s been a very slow week at work. My manager tells me to go ahead and take a specific day off, since they don’t expect it to be suddenly busy. That day, I’m at home and get a call from work.)

Manager: “[My Name], is everything okay?”

Me: “Uh, yeah, why?”

Manager: “You didn’t come in on time. Did you write down the wrong time?”

Me: “You told me not to worry about coming in today.”

Manager: “You know what? I did. Sorry about that! Have a great day!”

(She apologized when I came in for my next shift. At least she was worried instead of upset!)

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All’s Well That Games Well

, , , , , , | Working | October 3, 2019

(It’s been a slow week, and we haven’t made our sales goal. To try to minimize the loss, managers start picking people to go home early or miss shifts later in the week. I’m sitting with my manager one evening, discussing store things.)

Manager: “We’re barely halfway to our goal, and we’ve only got a few hours left. There’s no way we’re making sales.”

Me: “So, we cut hours again?”

Manager: “Yeah. Let’s see…”

Me: *dramatic sigh* “I’ll take one for the team and volunteer. It’s a hard decision but—”

Manager: “[My Name], you just want to go home and play video games.”

Me: “Absolutely.”

(She laughed and sent me home. I came in the next day to find out that a coworker single-handedly managed to get us to our sales goal in the last hour.)

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Unfiltered Story #160892

, , , | Unfiltered | August 23, 2019

I’m working late one night when the phone rings.
Me: “(Business Name), how can I help you?
Him: “Yeah i was just wondering if you have televisions there.”
Me: “Yes sir, we do.”
Him: “So could you tell me if you have Direct TV channel (x)?”
(The channel he asked for was a high number, probably something specific to that provider, and we generally don’t play cable but instead use Arabic servers for soccer games and music videos.)
Me, without hesitation: “I’m sorry sir but we do not.”
Him: *mumbles something, almost as if he’s yawning while talking to me*
Me: “Sir?”
Him, suddenly rude: “Well how could you possibly know you don’t have that channel without checking?”
Me: “Because sir, we don’t have Direct Tv.”
(He hung up on me.)