If You’re Entitled To Egg Salad, You’re Entitled To Everything

, , , , , | Right | May 26, 2020

I have recently been transferred to the prepared foods department. The regular featured in this story is one of those self-entitled types who wants what she wants NOW, and woe to the poor soul who crosses her.

My store is located in a fairly affluent area and it’s the day after Memorial Day. I’m pulling the salad bar, glancing at the counter every few seconds to check for customers.

Me: “Well, hi there! How can I help you this evening?”

Regular: *Snooty, condescending tone* “Where is your baked fish?”

She waves at the hot bar, which is void of all food.

Me: “I’m sorry, ma’am, but my coworker just pulled everything. As per company policy and regulations from the health department, we are required to pull the food at night and throw it away to maintain proper food safety. We will have fresh fish out tomorrow, though!”

Regular: *Clearly pissed* “I rushed over here because of that fish! I thought you were open until nine.”

Me: “We close up shop at 9:00 pm so we can thoroughly clean our kitchen and workspaces, but as per policies, rules, and regulations, my coworker and I are required to pull all food at 8:00 every evening and throw the hot food away.”

The regular scoffs, glares at me, then walks away. I think that is the end of it, so I go back to pulling the salad bar. I’m almost done when a buddy from the deli calls over to tell me I have a customer.

I turn around, and lo and behold, it’s the regular. I duck into the back to look for my coworker, but as he is nowhere in sight, I sigh, resign myself to my fate, and head out there.

Me: *Disgustingly fake cheerful* “Yes, ma’am, what can I help you with tonight?”

She makes a face that is full of disgust, as if she is saying, “Ugh, you again?!”

Regular: “I want two pounds of egg salad.”

We have been out of egg salad for a couple of days at this point, so I brace myself for the backlash.

Me: “I’m very sorry, ma’am, but we have been out of egg salad for a couple of days now. Like I’ve told my other customers today, I will leave a note with my team leaders and hopefully it will be on our next truck in a few days.”

She smiles, though more from anger and disbelief than from gratuity.

Regular: “This store never has anything. They can’t do anything right around here!”

I put on my best poker face and tuned her out. She finally walked away, talking loudly about how everyone in the store was an idiot, and went round to the front of the stores.

I finished pulling the salad bar and caught her trying to sneak back through produce, watching me the entire time. I guess she thought I was going to pull egg salad out of thin air, or someplace else if she was being that childish!

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Unfiltered Story #190590

, , , | Unfiltered | March 25, 2020

(I work at a thrift store and the way our pricing works with clothes is that we have set prices for women’s shirts, dresses, etc. The prices are on signs all over the store. A customer comes up and places two dresses on my register. They are clearly dresses.)

Customer: Excuse me, how much are these?

Me: Dresses are 4.99, ma’am.

Customer: But I found them on the 3.99 rack!

Me: Well, I believe you, but they’re dresses, not shirts…

(At this point, my manager just happened to be nearby so she walks up.)

Manager: What’s the problem, ma’am?

Customer: I found these over there, on the 3.99 rack!

Manager: Well, I’m sorry, but these are dresses, someone must have put them on the wrong rack.

(The customer leaves her items and walks out, muttering to herself.)

The Weight Of Expectations For Women

, , , , | Right | March 19, 2020

(A woman comes up to the register with a 45-pound bag of dog food.)

Me: “Is this all for you today, ma’am?”

Customer: “This is everything. Would someone be able to help me out to the car, though? I’m not supposed to lift more than thirty pounds.”

Me: “That’s not a problem at all!”

(I finish ringing her out. She looks expectantly to my manager at the other register, and then looks surprised when I pick up her bag of dog food and hold the door open for her.)

Customer: *as we’re walking through the parking lot* “Well, that’s just rude!”

Me: “Excuse me?”

Customer: “You’re a lady! You shouldn’t be lifting heavy things! Your manager should have done it! He’s not doing anything!”

Me: “It’s really no problem for me. I actually enjoy taking customers’ items to their car for them; it gives me a minute or so outside on nice days like this.”

Customer: “It’s still horribly rude! He should have at least offered! I won’t be getting my dog food from this store again if this is how they treat their woman employees!”

(She drove away in a rush and I walked back inside shaking my head. Situations like this happen to me nearly every day.)

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Unfiltered Story #172114

, , , | Unfiltered | October 22, 2019

(Note: I’m the bad customer here)

Recently, I got sick with a very bad cold that among other things, caused me to lose my voice for an extended period. My mother then proceeded to catch this cold, along with a pneumonia, and had to be hospitalized in the ICU with a tube down her throat. My dad has been by her side the whole time and left his phone charger at home, so I go out to get him a new one. It’s Halloween when this happens, which happens to be my mother’s favorite holiday, and I’m very aware of her condition on her favorite day of the year, so I’m not in the best of moods. I eventually find a CVS and buy a phone charger, in the process ruining the night of the cashier.

Me: (hands cashier items)

Cashier: “How are you tonight?”

Me: *Raspy and irritable* “Not great”

Cashier: “Is it because everyone else is ‘too cool for school’?”

(Note: We’re right next to a major university on Halloween, he probably thought I was having a bad night for more normal reasons.)

Me: ” No, it’s because my mother is intubated in the ICU.”

Cashier: (says something about how the ICU here is very good, but is clearly not expecting my response)

(That was a bad night for me, and as I walked out, I felt really bad about ruining that guy’s night as well. If you’re reading this, I’m sorry.)

The Crutch Of The Matter

, , , , , | Right | October 11, 2019

(I recently injured my ankle. Because I can’t walk, I’m stationed at the front with a chair to help greet customers and direct them to different departments.)

Me: “Hi! Welcome to [Store]. Can I help you find anything?”

Customer: “Yeah, I’m looking for buttons.”

Me: “Okay, they’ll be just past our quilting section down this aisle!”

Customer: “Can you show me?”

Me: “I can’t, but I can get someone here to walk you there!”

Customer: “Ugh, stupid millennials are so lazy.”

(The customer’s husband speaks up.)

Husband: “You know, I’m willing to bet those crutches leaning on the chair are hers.” 

(The customer went red and stormed off. I thanked her husband before he followed her.)


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