Unfiltered Story #190590

, , , | Unfiltered | March 25, 2020

(I work at a thrift store and the way our pricing works with clothes is that we have set prices for women’s shirts, dresses, etc. The prices are on signs all over the store. A customer comes up and places two dresses on my register. They are clearly dresses.)

Customer: Excuse me, how much are these?

Me: Dresses are 4.99, ma’am.

Customer: But I found them on the 3.99 rack!

Me: Well, I believe you, but they’re dresses, not shirts…

(At this point, my manager just happened to be nearby so she walks up.)

Manager: What’s the problem, ma’am?

Customer: I found these over there, on the 3.99 rack!

Manager: Well, I’m sorry, but these are dresses, someone must have put them on the wrong rack.

(The customer leaves her items and walks out, muttering to herself.)

The Weight Of Expectations For Women

, , , , | Right | March 19, 2020

(A woman comes up to the register with a 45-pound bag of dog food.)

Me: “Is this all for you today, ma’am?”

Customer: “This is everything. Would someone be able to help me out to the car, though? I’m not supposed to lift more than thirty pounds.”

Me: “That’s not a problem at all!”

(I finish ringing her out. She looks expectantly to my manager at the other register, and then looks surprised when I pick up her bag of dog food and hold the door open for her.)

Customer: *as we’re walking through the parking lot* “Well, that’s just rude!”

Me: “Excuse me?”

Customer: “You’re a lady! You shouldn’t be lifting heavy things! Your manager should have done it! He’s not doing anything!”

Me: “It’s really no problem for me. I actually enjoy taking customers’ items to their car for them; it gives me a minute or so outside on nice days like this.”

Customer: “It’s still horribly rude! He should have at least offered! I won’t be getting my dog food from this store again if this is how they treat their woman employees!”

(She drove away in a rush and I walked back inside shaking my head. Situations like this happen to me nearly every day.)

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Unfiltered Story #172114

, , , | Unfiltered | October 22, 2019

(Note: I’m the bad customer here)

Recently, I got sick with a very bad cold that among other things, caused me to lose my voice for an extended period. My mother then proceeded to catch this cold, along with a pneumonia, and had to be hospitalized in the ICU with a tube down her throat. My dad has been by her side the whole time and left his phone charger at home, so I go out to get him a new one. It’s Halloween when this happens, which happens to be my mother’s favorite holiday, and I’m very aware of her condition on her favorite day of the year, so I’m not in the best of moods. I eventually find a CVS and buy a phone charger, in the process ruining the night of the cashier.

Me: (hands cashier items)

Cashier: “How are you tonight?”

Me: *Raspy and irritable* “Not great”

Cashier: “Is it because everyone else is ‘too cool for school’?”

(Note: We’re right next to a major university on Halloween, he probably thought I was having a bad night for more normal reasons.)

Me: ” No, it’s because my mother is intubated in the ICU.”

Cashier: (says something about how the ICU here is very good, but is clearly not expecting my response)

(That was a bad night for me, and as I walked out, I felt really bad about ruining that guy’s night as well. If you’re reading this, I’m sorry.)

The Crutch Of The Matter

, , , , , | Right | October 11, 2019

(I recently injured my ankle. Because I can’t walk, I’m stationed at the front with a chair to help greet customers and direct them to different departments.)

Me: “Hi! Welcome to [Store]. Can I help you find anything?”

Customer: “Yeah, I’m looking for buttons.”

Me: “Okay, they’ll be just past our quilting section down this aisle!”

Customer: “Can you show me?”

Me: “I can’t, but I can get someone here to walk you there!”

Customer: “Ugh, stupid millennials are so lazy.”

(The customer’s husband speaks up.)

Husband: “You know, I’m willing to bet those crutches leaning on the chair are hers.” 

(The customer went red and stormed off. I thanked her husband before he followed her.)

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Misremembering Mismanagement

, , , , , | Working | October 8, 2019

(It’s been a very slow week at work. My manager tells me to go ahead and take a specific day off, since they don’t expect it to be suddenly busy. That day, I’m at home and get a call from work.)

Manager: “[My Name], is everything okay?”

Me: “Uh, yeah, why?”

Manager: “You didn’t come in on time. Did you write down the wrong time?”

Me: “You told me not to worry about coming in today.”

Manager: “You know what? I did. Sorry about that! Have a great day!”

(She apologized when I came in for my next shift. At least she was worried instead of upset!)

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