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Tipped To Be The Worst Customer Of The Day

| Victoria, BC, Canada | At The Checkout, Food & Drink, Money

(I’ve only be on the floor for half-an-hour when a woman enters the line from the wrong way.)

Me: “Hi there! How are you today?”

Woman: “How much is a small coffee?”

Me: “It’s 1.94.”

Woman: “Anything cheaper?”

Me: “We can do 1.84?”

Woman: *throws a handful of change onto the counter* “You don’t mind if I borrow from here?” *she starts pulling money out of our tip jar*

Me: “Sorry, you can’t do that; I can’t allow you to, since it’s for all of the girls here!”

Woman: “It’s just fifty cents!”

Me: “I’m sorry, I really can’t!” *this is considered stealing from the company; we normally don’t argue over five cents but more then ten and I tend to say no*

Woman: *as I lean to grab something* “You’re a real b****.”

Me: *ignoring her, despite being very hurt and insulted* “Would you still like the coffee?”

Woman: “Fine.” *pulls out a twenty dollar bill, still muttering*

Me: *fills her a short coffee cup*

(She proceeds to grab this cup and storm off, only to come back while I’m in the middle of my next transaction.)

Woman: “I need more coffee!” *it’s obvious she’s taken a few huge gulps, but I ignore it and fill it back up. She leaves again only to interrupt my next transaction* “I need honey!”

Me: “You’ll just find it on the back bar there!”

Woman: “There isn’t any!”

Me: *as I can see if from across the room* “Ma’am, it’s just in the metal cylinder on the side there!” *she finally properly leaves, the next woman just looks at me*

Woman #2: “Are you okay?”

Me: *smiling* “I’m all right, thank you.”

(The whole fiasco wouldn’t have been a big deal if she hadn’t pulled out a 20-dollar-bill after asking for money!)

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Putting The Selfish Into Selfie

| Edinburgh, Scotland, UK | At The Checkout, Bad Behavior, Food & Drink, Time

(I make the mistake of visiting a very popular coffee shop at a busy time. After more than 10 minutes I am second in the queue behind a teenage girl already holding a coffee from another shop, and there are at least 15 more customers waiting behind me.)

Customer: *stares blankly at the barista*

Barista: “What can I get you?”

Customer: “Oh! I don’t know… Give me a second.” *pause* “Can I get, like, a muffin?”

Barista: *clearly already very stressed by the amount of people waiting* “We have banana, chocolate chip, blueberry, pumpkin, and lemon. Which one?”

Customer: “Oh, uh… I don’t know. Blueberry?”

Barista: *swiftly gets muffin out of case and puts it on the counter, trying to speed up the transaction* “Is that everything for you today?”

Customer: “Uh, hang on.”

(She then proceeds to grab the muffin, take out her phone, and TAKE A SELFIE with her pastry. Still not finished, she logs on to social media, filters and captions the photo, and finally posts it before turning back to the now shaking-with-rage barista.)

Customer: “Okay. Can I get, like, a [very complicated dessert drink with numerous substitutions]?”

Barista: *eyes twitching* “[Total].”

(Back on her phone, she takes her time finding her money before flouncing off after her friends.)

Me: *to Barista* “I am so sorry you had to put up with that. And I’m sorry that I didn’t slap her. Just one medium coffee for me, please, and keep the change.”

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Fighting For Those Who Cannot

, | Houston, TX, USA | Awesome Customers, Awesome Workers, Food & Drink, Popular

(I work two jobs in the same mall, a very large shopping center whose customers are almost always extremely rich. I have just ordered a drink at one of our coffee shops and am waiting for it. I’m unusually kind to the employees because I know from experience that their job sucks. There’s an uppity rich lady waiting for her drink too.)

Barista: “White mocha frap!”

Customer #1: *picks it up and shakes it angrily at the barista* “Is this a caramel frappucino? I didn’t order this! Why didn’t you get my order right?”

Customer #2: “Sorry, that’s mine!” *takes the cup*

(Customer #1 does this with two more cups. The barista’s being patient, but I’d had it.)

Me: “Lady, will you calm your t**s? I’m looking over the counter. Look, he’s making your drink right now.”

Customer #1: *sarcastic* “Oh, I’m sorry! Are you [Coffee Company]’s stockholder? Are you their business agent?”

Me: “No, I work in retail and I deal with b****’s like you all day, and since he doesn’t get to yell at you, I’ll do his share. Shut up already! There are other customers besides you.”

Customer #1: “Excuse me! I have been waiting here for forty-five minutes—”

Me: “Oh, bull-s***. I’ve never waited more than three minutes here for a drink even at their busiest, and I’ve seen all of five customers besides you today. Look, when you work for a living instead of just spending all of your husband’s money on s*** you don’t need, THEN you can yell at this guy. Until then, do us a favor and shut up!”

(She proceeds to screech unintelligibly at me for half a minute, until suddenly her drink shows up. She then tramps off with her bags. When my drink is called, I am confused to see a large instead of a medium cup.)

Me: “Oh, sorry, I only ordered a medium—”

Barista: “No, you didn’t.”

(Sometimes it’s the little things.)