An Open And Shut Case

| Spokane, Washington, USA | Crazy Requests, Food & Drink, Top

(It is a hot day after closing time. I am, sweeping up with the drive-thru windows open, and a customer drives up.)

Customer: “Excuse me, are you still open?”

Me: “No, sorry, we closed at six. I’m just finishing up to go home.”

Customer: “So you can’t make me a coffee?”

Me: “Sorry, no, I already turned off everything and cleaned all the machines.”

Customer: “But your windows are open.”

Me: “Yeah, It’s pretty hot in here, so I left them–”

Customer: “If your windows are open, it means you are open! You shouldn’t leave the windows open! It confuses people, and I think you should make me a coffee!”

Me: “Well, I can see how you might be confused, and I’m sorry. I turned off all the ‘open’ signs, and our hours are posted. We close at six, so we’re closed.”

Customer: “You’re windows are open! Make me a f***ing coffee now!”

Me: “Sorry, I can’t. Everything is turned off! Do you want an Italian soda, or maybe a muffin?”

Customer: “You can sell me a muffin when you’re closed?”

Me: “Well, yeah. I don’t need the machines to give you a muffin. What kind do you want?”

Customer: “I don’t want your f***ing muffin! You are deliberately withholding coffee from me! I am an American! You are violating my rights!” *customer proceeds to scream racial and sexist slurs at me*

Me: “Oh, gosh, you know what?”

Customer: “What?”

(I slam the window shut, and yell through the glass.)

Me: “Sorry! My window’s shut! We must be closed!”

Lost In No Translation

| The Hague, Netherlands | Language & Words, Tourists/Travel, Uncategorized

(A lost-looking tourist enters the shop.)

Tourist: “Do any of y’all speak American?”

Me: *joking* “I’m sorry, but we can only speak English.”

Tourist: “Okay, sorry to bother you.” *leaves*

Has No Problem Espresso-ing Herself

| Oslo, Norway | Top

(I am working as a barista in a small coffee shop in a mall, located right next to the escalators. There’s a large window between the shop and the escalators, so I can see people going up and down. I’m having a very good day and making espresso when all of the sudden the escalators stop. A very stressed woman comes running around the corner, looking very angry.)

Customer: *waving with both hands* “Will you stop that!”

Me: “Excuse me?”

Customer: “Oh my God! I have my shopping cart in the escalators and it’s my sons birthday! Turn it back on!”

Me: “I’m sorry, but I can’t fix the escalator. There will probably be a service man her any minute.”

Customer: “I saw you pressing the buttons on that machine!” *points to the espresso machine* “You were laughing and then the escalator stopped. And now my son is stuck. It’s his birthday!”

Me: “Ma’am, this is an espresso machine. It makes coffee. I laughed because I’m in a good mood. There will be someone her soon to–”

Customer: “Then make another coffee, and start it again! And wipe that smile off your face!”

Related:
Espresso Yourself Can Cause A Latte Problems

The Spice Girls Have A Lot To Answer For

| Toronto, ON, Canada | At The Checkout, Bizarre, Uncategorized

(I work in a very small café and there is a line heading out the door. A customer is ordering when a woman comes in and walks up to the front of the line.)

Male Coworker: “Miss? There is a line.”

Customer: “Ever heard of ‘ladies first’?”

Male Coworker: “I understand that, ma’am, but you are also cutting in front of many other women who have been patiently waiting.”

Customer: “I am a woman. I have rights! I don’t have to listen to you!”

Me: “Ma’am, I’m afraid he’s right. You do need to go to the end of the line.”

Customer: *looking disappointed* “But…but…what about girl power?”

A Good Icebreaker

| Lincoln, NE, USA | Uncategorized

Customer: “Hello, I’d like a hot blended mocha, please.”

Me: “I’m sorry ma’am, but I can’t make you a hot blended mocha, I’d be happy to make you an ice blended mocha, or a hot or iced mocha, but I can’t make a hot blended mocha.”

Customer: “What? Why can’t I get a hot blended mocha? It’s what I want!”

Me: “Well, a blended drink is blended with ice, so I can’t really make it hot once it’s blended with ice.”

Customer: “Well why not? Why can’t you just blend the drink and then heat it up for me?”

Me: “I guess I could do that ma’am, but then it wouldn’t really be a blended drink anymore. And it probably wouldn’t taste very good, to be perfectly honest.”

Customer: “I just want a hot blended mocha. I don’t understand why this is so difficult!”

Me: *giving up* “Okay, ma’am, you got it.”

Customer: “Finally! Thank you!”

(I proceed to make her a regular mocha.)

Me: “Here’s your hot blended mocha ma’am.”

Customer: “Mmm! Perfect! Now just remember this for next time!”

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