Customer #1: “So, Obama Bin Laden was found dead in a house in Iraq, or something.”
Customer #2: “But, I heard it was Al Qaeda who was found dead.”
Customer #1: “Who told you that?”
Customer #2: “I don’t know. I heard it on Facebook, or something.”
Customer #1: “You can’t believe everything you read on the Internet!”
(Near the end of the morning rush, I’m making lattes, cappuccinos, etc.)
Me: “I don’t feel so great.” *faints*
(As I come to, I not only hear my manager on the phone with 911 but the following…)
Customer: “Isn’t anyone going to make my latte?”
(I am a male worker in a coffee shop. A customer has just left with a hot drink and gotten on his bike.)
Me: “Man, that guy is really brave.”
Customer: “Why?”
Me: “He just got on his bike with a hot mocha.”
Customer: “Wow. Well, I’m sure you’ll find the right guy someday.”
Me: “Excuse me?”
Customer: “We’re not talking about the same thing are we?”
Me: “Nope.”
Customer: “I guess you just hear what you want to hear.”
Me: “I guess so.”
(At our cafe, a massive puddle has formed after a customer spills a beverage. I quickly get to the process of cleaning it up. A customer approaches me.)
Customer: “Why are you doing this when there is a line out the door?!”
Me: “Sir, I have to clean this puddle up for safety reasons. The last thing anyone would like to see is someone slipping on this puddle.”
(Aside from the fact that there are only a few people waiting in the line, there are two other baristas helping the customers.)
Customer: “Well, there is a line here, and I can’t believe you are doing this crap! I need to catch the train in a few minutes!”
(I decide that escalating the issue is not worth the effort. I place a wet floor sign on the puddle and proceed to bring down the line. After the unruly customer gets his beverage, he turns around and steps into the puddle. Lo and behold, he comes crashing down to the floor. He gets up and storms up to me with a furious expression.)
Customer: *fuming* “What the h*** is this?! Why would you leave a dangerous puddle of water on the floor like that? That puddle could have killed me! I’m going to sue for this!”
Me: “Sir, if you can remember, I was in the process of cleaning that before you demanded that the line be brought down quicker. Also, there was a wet floor sign out there clearly stating the hazard.”
Customer: “I want to speak to the manager of this place! It’s manned by incompetent idiots!”
Me: *with a pleasant smile* “Hi! My name is [My Name] and I am the manager on duty. How can I help you?”
(After staring at me for a couple of seconds, he attempts to mutter something but turns around and scurries out of the store.)
This story is part of the Customers Suffering The Consequences Of Their Own Actions roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
23 True Stories About Scammers Who Failed Miserably!
Read the first story!
Read the roundup!
(A customer walks in. She is a regular so I know her order.)
Me: “Good morning. What can I do for you?”
Customer: “Hey. Uh…”
Me: “Did you want your latte?”
Customer: *shocked* “You know I want a latte? Yeah. I do.”
Me: “Large, two-shot soy latte, with sugar-free almond, right?”
Customer: *more shocked* “What do I get? Do you have soy?”
Me: “Yes.”
Customer: “I only want two shots. With soy.”
Me: “Right, yes. And sugar-free almond.”
Customer: “Do you have sugar-free almond, or the regular almond?”
Me: “Both.”
Customer: *appears confused* “What do I get? Soy and almond, with two shots?”
Me: “Yes, ma’am. Let me start making that for you.”
(I make the latte and hand it to her. She takes a sip. She now appears extremely bewildered.)
Customer: “Is this soy?”
Me: “Yes. With two shots. And sugar-free almond.”
Customer: “Okay. Right. Good.”
(She leaves. She comes back.)
Me: “Hello again. Everything all right with your coffee?”
Customer: “Uh. What? Can I get a large two-shot latte with, um… what do I get?”
(This customer does this every time she comes in.)
