They Must Be Quite New To This

| Vancouver, BC, Canada | At The Checkout, Extra Stupid

(I am on my second shift at a till at a new coffee shop, where I am still unfamiliar with the system and therefore very slow. Thankfully, it is at night, so the lineup is usually only two or three people and the customers spend at most three minutes waiting in line.)

Me: *to approaching customer* “Hello! How may I help you?”

Customer: *he has been waiting in line for less than a minute* “What is taking so long? The store is never this slow.”

Me: “Oh, I’m sorry, sir. I’m new to working here, so I’m still learning everything.”

Customer: “They hired MORE new people?”

Me: “Yes, that’s how stores work.”

Customer: “Well they need to stop hiring so many new people! Don’t you agree?”

Me: “…no?”

(Clearly he doesn’t understand how I got my job.)

Your Day Needs A Refill

| Vancouver, BC, Canada | Crazy Requests, Food & Drink

Customer: “Hello, I didn’t like this drink. It was made wrong.”

Me: “Oh. sure. What did you order and what didn’t you like about it?”

Customer: “I bought this hot chocolate yesterday. I finished it and it just didn’t taste very good and I’d like a free refill.”

Me: “So… you want a free refill? On a drink you didn’t like and bought over 24 hours ago?”

Customer: “Yes.”

Me: “…No.”

Reached Your Tea Total, Part 2

| Orlando, FL, USA | Bizarre, Food & Drink

Customer: “I want a full-leaf brewed tea.”

Me: “Okay, which one?”

Customer: “The full leaf one.”

Me: “We have a few different kinds, sir. We have mint, chai, English breakfast, zen, Earl Grey, China green tips, and passion tea. Which one did you want?”

Customer: “Which one is closest to mint?”

Me: “The mint.”

Customer: “No, besides that one.”

Me: “…The zen? I guess?”

Customer: “What does that one taste like?”

Me: “…Mint.”

Customer: “How much coffee is in it?”

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Reached Your Tea Total