Littered With Hints About His Litter

, , , , , | Right | February 17, 2018

(I am working alone and a family with small children walks in. The children start running around, messing with the displays and trying to go behind the counter, while both parents ignore them and order. I am trying to both control the children and take the order at the same time. I am very much an animal person, but not so much a children person.)

Father: “Children are amazing, but they do take a lot of patience, huh?”

Me: *frustrated but still smiling* “I am actually not planning on have children. My dog is my baby!”

Father: “Yes, but you have to be patient with children.”

Me: “And that’s why I love my dog!”

(He was fuming, but his wife got the hint and quickly gained control of their three young kids. Thank you, kind woman!)

The Cup Runneth Over With Complaint

, , , , | Right | February 16, 2018

Customer: “I’d like a 12-ounce, non-fat, iced, decaf latte, but I want you to put it in a larger cup.”

Me: “Why would you like it in a larger cup, ma’am?”

Customer: “When you add the ice, it takes the place of some of the milk. I want the 12-ounce, but in a bigger cup, so I don’t lose the milk.”

Me: “I can’t do that, ma’am. I’d be giving you a larger size for the same price as the smaller size if I did that.”

Customer: “No, you wouldn’t. It would be the same size, but in a larger cup, so I get the extra milk.”

Me: “That would be the same as me just giving you the larger size for less.”

Customer: “I don’t understand why you can’t just give the small latte in a larger cup!”

Me: “Because—”

Customer: “Whatever. Just do what you have to do!”

(I made and charged her for a 16-ounce iced drink.)

A Large Idiot

, , , , | Right | February 15, 2018

(This customer comes through the drive-thru.)

Customer: “Hello. I’d like an iced capp, please.”

Me: “What size would you like?”

Customer: *raises his voice* “An iced capp.”

Me: “Okay, sir. What size would you like?”

Customer: *practically yelling* “What’s so f****** difficult to understand? I want a f****** iced capp.”

Me: *I raise my voice a little* “Okay, sir. I understand you want an iced capp, but what size would you like?”

Customer: “Oh, uh… large.”

(When he drove up to the window, he was completely silent and said nothing to the cashier.)

They Are Not Boosting Their Sales

, , | Working | February 14, 2018

(I am at a coffee shop. I am wearing a normal t-shirt and black pants. None of my stuff is ripped or worn. I go to order.)

Me: “Could I get a double chocolate-chip frap, largest size, with a protein boost, please?”

Barista: “The protein boost is extra. Are you sure you can afford that, sweetie?”

Me: *stunned by her rudeness* “Never mind.”

(I left and never went back.)

Doesn’t Understand The “Custom” Part Of “Customer,” Part 11

, , , , | Right | February 12, 2018

(I am working the night shift by myself. Many people come in asking for me to make change, and if I can, I will, but since I am unable to open the safe, I often have to turn people down. Two people come in, wanting to make change. They tell me they do not want to buy anything.)

Customer #1: “Hey, can you make change?”

Me: “I’m sorry, but no.”

Customer #1: “Why not?”

Me: “Because I wouldn’t be able to make change for the customers the rest of the night.”

Customer #1: “We are customers!”

Me: “You already told me you weren’t planning on buying anything.”

Customer #2: “We came in the building, so we are customers!”

Customer #1: “She’s exactly right! We are customers! Give me the name of your manager!”

(I promptly gave her the name of both owners and my managers. I wish them luck, since I have been told a couple times before not to open my drawer unless it’s for a transaction.)

Related:

Doesn’t Understand The Custom Part Of Customer, Part 10
Doesn’t Understand The Custom Part Of Customer, Part 9
Doesn’t Understand The Custom Part Of Customer, Part 8

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