Would You Like A Foot To Go With Your Mouth

, | | Right | June 5, 2009

(Note: I’m a customer and overhear this exchange while waiting in line.)

Barista: “Here’s your change… Have a nice day.”

Customer: “You know, you haven’t smiled once.”

Barista: “Sorry.”

Customer: “I’m so sick of the attitude of people in the service industry! Is it so hard to give your customers a smile as you’re pouring water through beans? You all are so arrogant. It makes me sick!”

Barista: *eyes begin to well up*

Customer: “Why aren’t you smiling?!”

Barista: “…because my father died last night.”

(At this point, you could hear a pin drop. The customer was literally glared out of the shop, forgetting her coffee.)

1 Thumbs
9,205
VOTES

Fattening Fallacies

| | Right | June 3, 2009

Me: “Welcome to ****, what can I get for you?”

Customer: “Could I get that donut right there?” *points*

Me: “Sure thing.”

(I put it on a plate and hand it to him.)

Customer: “Can you heat it up for me, please?”

Me: “No problem, I’ll just be a minute.”

Customer: “Put it in for exactly 7 seconds. If you microwave food for 7 seconds, it becomes negative calories. Did you know that?”

Me: “Um…I don’t think that’s how food works.”

Customer: “Well, how would you know, you’re just a part-time employee at a coffee shop.”

Me: “I work part-time to pay for University…where I study health and nutrition…”

Customer: “What are they teaching kids these days?!” *walks away angrily without the donut*

Me: “Have a nice day?”

1 Thumbs
3,807
VOTES

Enigmatic Espresso

| | Right | June 2, 2009

Me: “Welcome to ****, what can I get started for you today?”

Customer: *in drive-thru* “I don’t know.”

Me: “Er…would you like any suggestions?”

Customer: “Well, I don’t know what it is I always get. My daughter usually gets it for me.”

Me: “OK, no big deal. Was it hot or cold?”

Customer: “Both.”

Me: “…was it ‘coffee’ or ‘not coffee’?

Customer: “Hmm…I believe it was both.”

Me: “I’m gonna go grab my manager…just a moment!”

Manager: “Hi there, could you please describe for me what you usually get?”

Customer: “I don’t know! My daughter gets it for me every day!”

Manager: “Let’s break it down further…was it a solid or a liquid?”

Customer: “Both…”

1 Thumbs
3,803
VOTES

A Whole Lotta Latte

| | Right | May 27, 2009

Customer: “Could I have a mug of chino?”

Me: “…sorry, a what?”

Customer: “Mug of chino. I don’t think a cup of chino is enough.”

Me: “…a cappuccino?”

Customer: “No, a mug of it.”

Me: “…”

1 Thumbs
3,923
VOTES

Tall-Size Steps Towards Venti-Size Change

| | Right | May 20, 2009

(A regular customer comes through the drive-thru. She’s a difficult person to deal with and we have a new barista on bar tonight.)

Customer: “My usual, please.”

(I take her money and keep an eye on our new barista while he makes her tricky drink. He makes it just right. When the barista hands it over to me, she pulls a face suddenly.)

Customer: “Who’s THAT?”

Me: “Oh, that’s ****, our newest barista! He took extra care with your drink tonight. I was watching.”

(I had been watching him make it and knew it was perfect. She then took a sip and made a face.)

Customer: “Too sweet! Honey, could YOU just make it for me? YOU always get it right.”

Me: “Sure.”

(I go to the bar and pretend to make things next to the new guy, who is really making her drink. Then I walk over and hand the new barista-made beverage out to her.)

Customer: *sipping* “Mmm! PERFECT! I knew YOU wouldn’t let me down!”

Me: “Actually, **** made that one, too. I just kept an extra eye on him to make sure it was absolutely perfect, and now he knows exactly how to do it for next time, too!”

Customer: “….uh… well…it IS a little OFF, but I’ll let it slide this time.”

1 Thumbs
4,687
VOTES
Page 151/163First...149150151152153...Last